Hr Operations Specialist in Hyderabad

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. Perform initial troubleshooting and gather required information to diagnose issues. Escalate cases a

Opportunity Overview: We are seeking a versatile and highly skilled Lead Claims Auditor to join our dynamic Payment Integrity team. This critical role involves conducting comprehensive professional and facility coding reviews—encompassing both outpatient/professional and inpatient claims—to ensure the accuracy of code assignment, DRG/reimbursement, and to maximize overpayment identification. If you possess a CPC and/or CCS credential, expert knowledge of CPT, HCPCS, and ICD-10-CM/PCS coding guidelines, and a passion for deep analytical auditing, you will be instrumental in supporting our commitment to accurate reimbursement solutions. This opportunity requires a self-motivated individual who thrives on precision, compliance, and continuous learning in a high-growth environment What you’ll do: Conduct comprehensive coding reviews to ensure accuracy in code assignment and reimbursement. Conduct comprehensive outpatient and professional coding reviews to ensure accuracy in code assignment and reimbursement. Apply expert knowledge of coding guidelines and utilize industry-leading tools to maximize overpayment identifications. Conduct ambulatory surgery center, emergency room, observation and infusion coding reviews. Apply expert knowledge of coding guidelines and utilize industry-leading tools to maximize overpayment identifications. Craft clear, concise, and well-supported audit findings, backed by AHA Coding Clinic Guidelines and ICD-10-CM/PCS regulations. Utilize advanced DRG encoder tools (such as 3M, Webstrat) to drive efficiency and accuracy in audits. Meet or exceed company quality and productivity standards, including strong uphold rates for appeals. Stay ahead of industry trends, coding updates, and compliance regulations to maintain expert-level knowledge. Adhere to HIPAA and company policies and procedures to ensure data security and regulatory compliance. Maintain and apply superior knowledge of changes and updates to coding guidelines, reimbursement trends,

Opportunity Overview: We are seeking a versatile and highly skilled Claims Auditor to join our dynamic Payment Integrity team. This critical role involves conducting comprehensive professional and facility coding reviews—encompassing both outpatient/professional and inpatient claims—to ensure the accuracy of code assignment, DRG/reimbursement, and to maximize overpayment identification. If you possess a CPC and/or CCS credential, expert knowledge of CPT, HCPCS, and ICD-10-CM/PCS coding guidelines, and a passion for deep analytical auditing, you will be instrumental in supporting our commitment to accurate reimbursement solutions. This opportunity requires a self-motivated individual who thrives on precision, compliance, and continuous learning in a high-growth environment What you’ll do: Conduct comprehensive coding reviews to ensure accuracy in code assignment and reimbursement. Conduct comprehensive outpatient and professional coding reviews to ensure accuracy in code assignment and reimbursement. Apply expert knowledge of coding guidelines and utilize industry-leading tools to maximize overpayment identifications. Conduct ambulatory surgery center, emergency room, observation and infusion coding reviews. Apply expert knowledge of coding guidelines and utilize industry-leading tools to maximize overpayment identifications. Craft clear, concise, and well-supported audit findings, backed by AHA Coding Clinic Guidelines and ICD-10-CM/PCS regulations. Utilize advanced DRG encoder tools (such as 3M, Webstrat) to drive efficiency and accuracy in audits. Meet or exceed company quality and productivity standards, including strong uphold rates for appeals. Stay ahead of industry trends, coding updates, and compliance regulations to maintain expert-level knowledge. Adhere to HIPAA and company policies and procedures to ensure data security and regulatory compliance. Maintain and apply superior knowledge of changes and updates to coding guidelines, reimbursement trends, and

Role: Senior AI Engineer Location: Hyderabad, India (Hybrid) Department: Product Development About the Role GHX is building a cutting-edge LLM-powered document understanding platform focused on classification, structured data extraction, and intelligent orchestration at scale. This is a high-impact AI engineering role where you will own the full lifecycle—from problem framing to production deployment . Initially, you will focus on prompt engineering and evaluation systems , building the quality foundation for AI performance. Over time, the role expands into agent orchestration, system architecture, and migration of rule-based systems to LLM-driven pipelines . A strong foundation in software engineering (5+ years) is essential. This role demands engineering rigor across both traditional system design and AI system behavior . Core Responsibilities 1. Prompt Engineering Design prompts for diverse document classification and extraction tasks Treat prompts as formal specifications (precise, structured, and edge-case-aware) Develop few-shot, chain-of-thought, and structured output templates Manage prompt lifecycle: versioning, testing, and rollback 2. LLM Output Evaluation Create and maintain ground truth datasets Build automated evaluation pipelines (precision, recall, field-level accuracy) Identify and resolve conceptually incorrect outputs despite surface correctness 3. AI Agent Orchestration Design multi-agent workflows for document processing Implement tool-use patterns and integrate MCP servers Optimize orchestration for scale and efficiency 4. Software Engineering Develop production-grade APIs and backend services Apply Clean Architecture / DDD principles Write maintainable, testable Python code Contribute to CI/CD, deployment, and observability systems 5. Stakeholder Collaboration Act as a bridge between business stakeholders and AI systems Translate product requirements into technical architectures Communicate system behavior, limitations, and quality

Software Engineer - III About the Role GHX is building a next-generation Intelligent Process Automation (IPA) platform powered by LLMs and AI-native document understanding. We extract structured data from complex healthcare procurement documents — Purchase Orders, invoices, contracts — at scale across cloud environments. As a member of the IPA engineering team, you will bridge strong software engineering with applied AI. You will design and ship Python services, integrate LLM APIs, build AI agents, create skills and validate the output of LLMs to build document extraction pipelines, and own evaluation infrastructure that ensures production quality. This is not a research role — it is a hands-on engineering role where AI fluency amplifies solid software craft. Core Responsibilities Python Development & Automation Build and maintain Python-based automation services and IPA workflows Develop platform-agnostic solutions supporting future migration across automation tooling Build reusable libraries, frameworks, and components for automation projects Integrate automation solutions with REST APIs and enterprise applications Deploy and monitor automation bots on AWS (Lambda, ECS, SQS, S3) AI & LLM Integration Integrate LLM APIs (like Anthropic Claude, OpenAI, Azure AI) into production pipelines Design classification and extraction prompts for diverse document types (POs, invoices, contracts) Write prompts that function as formal specifications — unambiguous, edge-case-aware Build and iterate few-shot, chain-of-thought, and structured output templates Own prompt library versioning, rollback strategy, and prompt lifecycle management AI & LLM Integration Integrate LLM APIs (like Anthropic Claude, OpenAI, Azure AI) into production pipelines Design classification and extraction prompts f

Forward Deployed Senior Software Engineer (Migration Tooling – RunMyJobs) OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full-stack automation fabric solutions for mission-critical business processes. Our flagship SaaS platform, RunMyJobs (RMJ) , is the first composable automation platform specifically built for ERP environments. We enable organizations to orchestrate, manage, and monitor workflows across applications, services, and infrastructure — in the cloud or on premises. Our global team of automation experts, engineers, and customer success professionals work together to deliver seamless automation transformations. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are seeking a Forward Deployed Software Engineer focused on migration tooling and customer onboarding to RunMyJobs (RMJ) . This role is part of an exciting new Forward Deployed Engineering team within the Global Professional Services team, at the intersection of Product Engineering and Go To Market teams. In this role, you will operate at the intersection of engineering and delivery. Your primary focus will be designing, building, and enhancing migration frameworks, tooling, and automation accelerators that enable customers to smoothly transition from legacy schedulers and automation platforms into RMJ. You will work closely with: Migration Architects to design scalable and reusable migration patterns Professional Services to enable efficient customer onboarding Engineering & Product to improve platform capabilities based on field learnings Customers (occasionally) to validate requirements, troubleshoot edge cases, and ensure successful implementations This is a forward-deployed engineering role — highly technical, impact-driv

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We have an exciting opportunity within Envoy Global’ s Automation Engineering team for a highly skilled QA Analyst to join us on a full-time, permanent basis. In this role, you will contribute to the design, development, and maintenance of C#-based automation frameworks using Playwright and Reqnroll/SpecFlow to support testing across web, API, and database layers. You will collaborate closely with developers, business analysts, and product teams to ensure the delivery of high-quality software through effective test automation and quality assurance practices. As our QA Analyst, you will be required to: Develop, execute, and maintain automated test scripts using C# and Playwright. Create and maintain BDD scenarios using Reqnroll (SpecFlow) aligned with business requirements. Contribute to the enhancement of automation frameworks and reusable test components. Develop and execute automated tests for UI, API, backend services, workflows, and data validations. Perform functional, regression, smoke, integration, API, and end-to-end testing. Validate backend workflows and perform SQL queries for data verification. Identify, document, and track defects while supporting root-cause analysis activities. Ensure adequate test coverage and adherence to established quality standards. Support the integration and execution of automation suites within CI/CD pipelines such as Jenkins, Azure DevOps, or GitHub Actions. Use Git for source code management and collaboration. Participate in automation code reviews and contribute to continuous improvement initiatives. Work closely with Developers, Product Owners, Business Analysts, and QA team members in an Agile/Scrum environment. Participate in sprint planning, backlog refinement, daily stand-u

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We are looking for a highly skilled Lead Software Engineer to join our team on a full-time, permanent basis. In this role, you will lead the design and implementation of robust, scalable systems, provide technical direction to the team, and take ownership of end-to-end delivery. You will play a key role in building high-quality solutions across APIs, microservices, and integrations, while driving engineering excellence and best practices. As our Lead Engineer, you will be required to: Design, code, and unit test platform and integration components Develop frameworks for standardizing and enabling data flows via APIs, files, microservices, and message queues. Provide technical guidance to the team and take ownership of delivery Responsible to technically groom backlog items providing design, architecture, and implementation details Quality is the key driver to product engineering, ensure highly testable and quality deliverables To apply for this role, you should possess the following skills, experience and qualifications: Minimum 8+ years of strong programming experience on .NET platform, Microsoft Tech Stack Expertise in C#, ASP.NET Web API / Typescript / Angular (or any front-end framework or passion to learn Angular) Experience developing with containers, micro-services, and message queues Dedication to delivering high-performance, secure and scalable services Experience working with a wide variety of systems and integrating APIs from third parties Hands on experience with SQL and query optimization Analytical and troubleshooting skills to investigate and resolve issues Ability to dig through Memory, CPU and IO bottlenecks to improve performance and scalability Azure experience is a plus Knowledge and experience

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our global engineering organization and help lead the design, development, and enhancement of our solutions and products. As part of our engineering team, you’ll build high quality, scalable and secure software that powers critical file exchange capabilities for over 5000 global enterprise customers. This role is ideal for an experienced backend engineer who thrives in a collaborative environment, takes ownership of complex systems, and enjoys working across the full stack—from APIs to UI to cloud integration. Design and develop robust, high-performance, highly secure file transfer products and solutions in Modern C++ (version 11 and later) and Java Build and maintain RESTful integrations using JSON and XML Contribute to and enhance web-based UIs using JavaScript, JQuery, and related frameworks. Implement and optimize support for file transfer protocols (SFTP, FTPS, HTTP/S, FTP/S)&

Opportunity Overview: We are seeking a Senior Business Intelligence Engineer to join our Intelligence team. In this role, you will design, build, and optimize scalable data models and analytical assets that power reporting and self-service analytics across the organization. You will play a key role in strengthening our BI ecosystem by partnering closely with data platforms, and product teams to deliver high-quality, governed, and performant datasets and dashboards, while upholding best practices and standards.. This is an ideal opportunity for an experienced BI engineer who thrives in a hands-on technical role, can independently support complex initiatives, and is passionate about building clean, reliable, and scalable data foundations. This position offers the chance to have a substantial influence on the company, with the potential for rapid career advancement in a highly visible environment. What you’ll do: Collaborate with business stakeholders to understand reporting needs and translate them into functional requirements. Design, develop, and maintain BI reports, dashboards, and data visualizations using BI tools (e.g., Tableau, Power BI, etc.). Build and optimize Tableau dashboards and KPI frameworks with a focus on performance, usability, governance, and row-level security. Ensure data consistency and quality in reports by working closely with the data management team. Apply best practices in dbt modeling, testing, version control, and release management to ensure high-quality, maintainable pipelines. Perform data analysis and ad-hoc queries to support business decision-making. Stay current with industry best practices and emerging BI technologies. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of secu

Opportunity Overview: This is a unique opportunity to join a software engineering team that is growing quickly. You will build impactful healthcare technology on a modern stack utilizing your full stack software engineering background. Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. What you’ll do: Lead technical design and architecture for complex features across our business intelligence platform Take full ownership of end-to-end feature releases, platform enhancements, and system optimization initiatives Drive technical decision-making by conducting thorough analysis, evaluating trade-offs, and making data-driven architectural choices Architect and implement highly scalable cloud-based data services, APIs, ETL pipelines, and user interfaces Build mission-critical backend systems supporting analytics, reporting, and complex data query capabilities at scale Design and develop intuitive UI platforms and interactive dashboards for data visualization and business intelligence Champion engineering excellence by establishing and enforcing best practices, design patterns, and coding standards Optimize system performance, identify bottlenecks, and implement solutions for scalability and reliability Define and maintain comprehensive test strategies, ensuring high code quality and test coverage Actively participate in ensuring Cohere maintains a disciplined approach to healthcare security, compliance, and data governance Mentor and coach junior and mid-level engineers, fostering their technical growth and career development Collaborate cross-functionally with product, data science, analytics, and business stakeholders to deliver robust technical solutions ISMS roles and respon

Opportunity Overview: This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features while also balancing scalability, reusability, and performance. As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, design , clinical and payment teams to deliver solutions that meet compliance, quality, and performance standards. This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems including data solutions, and want to influence architectural decisions for security and scale, drive cross-collaborations for alignment, establish technical standards for consistency and evolve both application and data engineering best practices at scale. What you’ll do: Technical Leadership & Architecture Define and drive the architecture of large-scale, distributed application systems across the Cohere platform. Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements. Champion platform engineering best practices in CI/CD, testing, release management, and observability. Hands-On Engineering Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin). Lead the development of core features and APIs that directly impact providers, payers, and patients. Partner with DevOps and Data teams to ensure seamless integration, scalability, and operati

Opportunity Overview: We are seeking an experienced and driven Sr. Technical Talent Acquisition Partner to join our Talent Acquisition team and spearhead hiring initiatives for our Healthcare Technology organization. The ideal candidate will have strong technical hiring expertise, a deep understanding of engineering roles (e.g., software development, data engineering, cybersecurity, cloud, etc.), and a passion for healthcare innovation. In this role, you will lead strategic hiring efforts, partner closely with business leaders to attract top-tier engineering talent aligned with the evolving needs of the healthcare tech landscape. You will play a key role in scaling high-performing technology teams that are building transformative healthcare solutions. What you’ll do: Recruitment: Lead and own the end-to-end recruitment lifecycle from sourcing, screening, and interviewing to offer negotiation and onboarding for critical IT roles across domains like software engineering, data science, cloud, DevOps, cybersecurity, and healthcare IT systems. Assess candidates for both technical and cultural fit; conduct initial technical interviews when appropriate. Drive diversity, equity, and inclusion (DEI) in hiring initiatives. Stakeholder Management: Serve as the primary point of contact for senior-level hiring, workforce planning, and executive recruitment. Partner with business, HRBPs, and leadership to forecast talent needs and develop proactive sourcing strategies. Collaborate with global TA and business teams on talent pipeline planning and role prioritization. Sourcing & Market Intelligence: Design and execute advanced sourcing strategies across platforms, leveraging multiple sourcing channels including job boards, LinkedIn, employee referrals, campus outreach, and recruitment agencies. Employer branding: Represent the company at tech events, career fairs, and employer branding campaigns to attract top talent. Conduct regular market mapping and talent intelligence repor

Opportunity Overview: We are seeking a Data Scientist to play a pivotal role in developing AI-driven healthcare enterprise applications. The ideal candidate will work with large datasets to uncover opportunities for product and process optimization. This role calls for hands-on experience in data modeling and solution optimization, along with a proven ability to deliver actionable, data-backed insights. Strong collaboration skills are essential, as you will partner with internal stakeholders and cross-functional teams to drive meaningful results. In our fast-paced environment, adaptability is key—your ability to pivot quickly and respond to business priorities will ensure you make the greatest possible impact. What you’ll do: Develop a deep understanding of business challenges and translate them into effective analytical solutions. Analyze complex datasets to uncover trends, patterns, and actionable insights that support strategic initiatives. Design, build, and maintain data models and reporting systems, leveraging both classical and modern machine learning and deep learning algorithms to enable robust analysis and informed decision-making. Evaluate and report on model performance and business impact, ensuring insights are clear, actionable, and effectively communicated. Proactively identify opportunities for product and process improvements using advanced analytics and machine learning techniques. Ensure accuracy and reliability of data-driven solutions through rigorous testing, validation, and continuous optimization. Stay ahead of industry trends by keeping up with emerging technologies and best practices in AI, machine learning, and healthcare analytics. ISMS roles and responsibilities: Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: 4+ years of hands-on experience in Python with strong profic

Opportunity Overview: We are seeking a Technical, Hands-on Manager to lead a team in building AI-driven healthcare enterprise applications . In this role, you will combine strong people leadership with deep technical expertise to guide the development of scalable, data-intensive solutions that drive meaningful business impact. As a leader who is still technically involved , you will mentor and manage data scientists and analysts while having the ability to guide the team through evaluating, selecting, and implementing the right models , paired with an understanding of end to end workflow and ensure the delivery of scalable AI solutions . This position requires excellent communication and collaboration skills as you partner closely with internal stakeholders and cross‑functional engineering, product, and clinical teams . In our fast-paced environment, adaptability is key—your ability to reprioritize quickly and lead your team through evolving business needs will ensure maximum impact What you’ll do: Lead, mentor, and develop a high‑performing team of Data Scientists and ML Engineers, ensuring strong execution and continuous skill advancement. Contribute to event‑driven architecture design and implementation, enabling asynchronous processing and large‑scale system integration. Work seamlessly across functions—partnering with Data Scientists on model tuning, experimentation, and prompt design; collaborating with Product and Software Engineering to embed AI/ML into user-facing applications; engaging with DevOps/Platform Engineering on environment setup, CI/CD, monitoring, and reliability; and working with Data Engineering on pipeline design and ingestion strategies. Provide technical leadership in the effective use of AWS services such as Lambda, EC2, EMR, S3, Athena, Batch, Textract, Comprehend, Bedrock. Drive the implementation of project scope definition, effort estimation, and planning in close coordination with cross-functional teams. Conduct code reviews, pr