Role Overview As a Key Account Manager / Enterprise Account Manager, you will own strategic relationships with leading D2C, digital-first, and retail brands. You will help them drive customer acquisition, engagement, retention, and support through the Paytm Pi Marketing platform—our AI-powered customer engagement platform. In this role, you will be responsible for driving new business, growing existing accounts, and positioning our comprehensive suite of solutions across Enterprise CPaaS, AI Agents, and Omnichannel Customer Engagement. Key Responsibilities 1. Business Development & Revenue Portfolio Ownership: Own the acquisition and growth of a strategic portfolio of D2C, e-commerce, and retail brands. Target Achievement: Consistently deliver on annual revenue, gross margin, and account growth targets. Expansion: Proactively identify and execute cross-sell and upsell opportunities across the full product suite. Stakeholder Engagement: Build, nurture, and manage strong executive relationships with CXOs and decision-makers across Marketing, CRM, Digital, Customer Experience (CX), Support, Product, and E-commerce teams. 2. Sales & Account Growth End-to-End Sales Lifecycle: Lead the complete sales lifecycle—from initial solution mapping and commercial negotiation to final closure and account expansion. Strategic Planning: Develop and execute comprehensive account plans for key enterprise clients. Adoption & Performance: Drive long-term product adoption, platform usage, and account retention. Metrics & KPIs: Continuously track key business metrics, including revenue growth, adoption rates, and customer success KPIs. 3. Solutioning Understand complex customer challenges and architect tailored solutions across: Enterprise CPaaS: WhatsApp, SMS, Voice, Email, and RCS AI Agents Omnichannel Customer Engagement Conversational Commerce 4. Cross-Functional Collaboration Product & Engineering: Share critical customer feedback, adoption barriers, feature requests, and market
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Lead Design Architect in India
1,148 active opportunities · Updated October 2026
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About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows: Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Experience in handling Government clients is must. Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers Provide constant feedback to the product team to improve advertising performance and customer exper
About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Role Overview Paytm is looking to hire a Client Onboarding Director to own implementation delivery and client onboarding governance for Paytm’s AI Inference and Agentic AI products across enterprise clients. This is a managerial role that will lead Client Onboarding Managers and ensure that enterprise deployments move smoothly from sales closure to go live and early adoption. The role sits at the intersection of client teams, product, engineering, business, and sales, and is responsible for converting signed enterprise deals into successful, timely, and scalable deployments. The candidate will own delivery planning, integration governance, risk management, stakeholder communication, and post go live stabilization across enterprise AI agent deployments. The role requires strong program management, technical understanding, client handling, and ability to drive execution across multiple internal and external teams. Key Responsibilities Own end to end delivery governance for enterprise AI agent deployments from sales handoff to go live and stabilization. Lead the implementation planning process across scope, timelines, milestones, dependencies, risks, and success metrics. Ensure every enterprise deployment has a clear project plan, own
About the Team The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, scaled hiring roles across supported DoorDash, Deliveroo and Wolt businesses. You'll join the Platform Hiring Team, PHT's system-facing execution arm. This team owns candidate delivery inside the active hiring platform, today Fountain: reviewing AI-supported recommendations, making the final hiring decision, and moving candidates through to offer at speed and scale. About the Role You'll work within Fountain, Greenhouse or future ATS systems completing assigned workflows within agreed service windows and approved productivity standards. You'll review AI-supported recommendations, assess interview content, confirm eligibility and rehire status, and make and document the final human candidate progression decision using approved criteria. You'll complete the approved offer flow and promptly escalate pipeline risks, system defects, scoring anomalies, compliance concerns, and recurring workflow friction to your Team Lead. You're excited about this opportunity because you will Work from shared platform queues and complete assigned workflows within agreed service windows. Own assigned candidate cases across application review, candidate contact, interview coordination where required, progression, offer acceptance, system disposition, and accepted-offer handoff. Review platform and AI-supported recommendations using approved, job-related criteria. Review interview content, eligibility, rehire status, and required hiring information. Make and document the final human candidate progression decision within the approved process. Maintain timely candidate communication, manage rescheduling or no-show recovery, and close cases professionally. Trigger an approved offer video or conduct an offer call based on the role, market, and candidate need. Maintain complete, accurate, and compliant candidate records in the active system. Escalate low pipeline, system defe
About the Team At DoorDash, people are our most important asset. The People Technology Team helps to deliver and facilitate strategic technology projects within the People Team. This role will be focused on supporting our People Technology function as we continue to optimize the advancement of our organization. We’re looking for Sr. Business System Analyst, Compensation to help us scale Wolt + DoorDash’s enormous growth. Come help shape a best in class People Technology team! About the Role Based in India, we are looking for a Sr. Business System Analyst, Compensation with demonstrated HRIS ownership to assist with strategic initiatives across our organization. Experience with Workday is preferable for this role. You will work cross-functionally to achieve business goals through system configuration, testing and documentation. As a Sr. Business System Analyst, Compensation you will help deliver solutions to support business strategy, and assist in the implementation, maintenance and enhancement of people technology systems. You're excited about this opportunity because... Configure and maintain Workday Compensation module elements, including compensation packages, grades, grade profiles, matrices, eligibility rules, and compensation review/merit cycles Partner with Total Rewards to translate compensation strategy (base pay, bonus, equity, allowances) into scalable Workday configuration Lead annual and off-cycle compensation events (merit, bonus, and stock cycles) end-to-end, including planning, testing, mass data loads via Enterprise Interface Builder (EIB), and validation Build and maintain compensation grades, guidelines, and eligibility rules to support pay equity and market-competitive pay decisions Partner with Payroll and Finance to ensure accurate downstream processing of compensation changes Provide global production analysis and support (break/fix analysis, reporting, business process administration, etc.) for Compensation Troubleshoot and resolve com
About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you! About the Role In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot. A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation. You’re excited about this opportunity because you will… Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack Optimize: Streamline and enhance QA processes and workflows Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and rep
About the Team: The Workforce Demand Forecasting team is part of Global Support and Integrity Operations. We help DoorDash deliver reliable, efficient, and high quality support by translating business activity into demand forecasts and actionable planning insights. Our work informs customer experience, workforce investment, operational readiness, and cost. We partner with Workforce Management, Operations, Finance, Business Intelligence, Data Science, Product, and Engineering to improve forecast accuracy, strengthen planning decisions, and build scalable operating mechanisms. The team supports a broad set of global support workstreams. Our goal is to provide leaders with the forecasts, insights, and decision frameworks needed to balance service, customer experience, and cost. About the Role: We are seeking an Associate Manager to lead a defined set of Forecasting workstreams and strengthen the team’s operating model. This role goes beyond forecast production. You will own workstream performance from end to end, including forecast quality, prioritization, business readiness, stakeholder alignment, and continuous improvement. You will translate complex data into clear recommendations, make informed tradeoffs, and help leaders understand key risks, opportunities, and decisions. You will also guide and develop analysts through coaching, technical support, and clear performance expectations. The ideal candidate combines analytical depth, strategic judgment, operational discipline, and strong cross functional influence. Success in this role requires advanced SQL skills, strong business acumen, and demonstrated experience improving forecasting, planning, or operational processes at scale. You’re excited about this opportunity because you will own: Forecasting Performance and Business Readiness Lead demand forecasting across designated business lines and workstreams, with accountability for forecast accuracy, assumptions, risks, and recommended actions across planning horizo
Location: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our team As a Senior Manager of Site Reliability Engineering, you will lead GoDaddy's SRE Center of Excellence in India. You will hold a senior role in the overall engineering leadership team. You will support GoDaddy's growth of its engineering footprint in India and develop a high-performing, cross-time-zone, globally unified SRE team. The object
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