Lead Technical Support Engineer 2 in India

Position Overview: We are looking for a Senior Software Engineer to drive technical excellence, architect complex systems, and elevate our engineering team. You will own critical technical decisions, lead major initiatives from conception to delivery, and set the standard for engineering quality across our products. As a senior engineer, you will architect and lead the development of sophisticated AI-enabled features and infrastructure. This includes designing MCP server architectures, building advanced RAG systems, implementing agentic AI workflows, and establishing patterns that scale across our product portfolio. You will combine deep technical expertise in both traditional software engineering and AI/ML to deliver production-grade solutions. What You'll Do Lead the design and implementation of AI integration infrastructure (MCP servers, orchestration layers, API gateways) Build sophisticated AI features including advanced RAG systems, agentic workflows, and multi-step reasoning Establish AI engineering best practices, security patterns, and quality standards Lead technical initiatives from requirements through production deployment Make critical architectural decisions balancing performance, scalability, cost, and maintainability Design AI evaluation frameworks and implement quality benchmarks Debug and resolve complex production issues across traditional and AI systems Required Qualifications Tech Stack Core: Node.js, React, TypeScript, AWS, PostgreSQL, MSSQL, Docker AI & Integration: Python, MCP, AWS Bedrock, LangGraph/Semantic Kernel, Vector Databases, RAG Core Technical Skills 5+ years professional development with proven track record of delivering complex systems Strong Node.js and JavaScript/TypeScript expertise Advanced React and frontend architecture skills Extensive AWS architecture experience Expert PostgreSQL database design, optimization, and performance tuning Deep understanding of microservices, distributed systems, and

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As a Forward Deployed AI Strategist , you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact. What you'll do Own Customer Context : Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design. Architect AI Transformation : Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices. Be a Trusted Advisor : Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities. Translate & Coordinate : Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable. Design R

Opportunity Overview: This is a unique opportunity to join a software engineering team that is growing quickly. You will build impactful healthcare technology on a modern stack utilizing your full stack software engineering background. Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. What you’ll do: Lead technical design and architecture for complex features across our business intelligence platform Take full ownership of end-to-end feature releases, platform enhancements, and system optimization initiatives Drive technical decision-making by conducting thorough analysis, evaluating trade-offs, and making data-driven architectural choices Architect and implement highly scalable cloud-based data services, APIs, ETL pipelines, and user interfaces Build mission-critical backend systems supporting analytics, reporting, and complex data query capabilities at scale Design and develop intuitive UI platforms and interactive dashboards for data visualization and business intelligence Champion engineering excellence by establishing and enforcing best practices, design patterns, and coding standards Optimize system performance, identify bottlenecks, and implement solutions for scalability and reliability Define and maintain comprehensive test strategies, ensuring high code quality and test coverage Actively participate in ensuring Cohere maintains a disciplined approach to healthcare security, compliance, and data governance Mentor and coach junior and mid-level engineers, fostering their technical growth and career development Collaborate cross-functionally with product, data science, analytics, and business stakeholders to deliver robust technical solutions ISMS roles and respon

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Staff Software Engineer to lead technical direction across a major feature area or system domain at OneTrust. Staff Engineers here own outcomes, not just designs; they decide how ambiguous, cross-cutting problems get solved when no existing playbook applies, and their judgment carries weight across teams they don't formally manage. Your Mission Technical Leadership & Architecture Lead architecture and design for systems with significant scope and blast radius, ensuring decisions hold up under real growth, compliance, and reliability constraints; not just initial requirements. Paying attention to application performance Exercise judgment on where AI-assisted tooling accelerates delivery and where deeper human design thinking is required Cross-Team Collaboration Partner with Product, UX, and other engineering teams early, shaping problems before solutions are locked in. Build working relationships and technical credibility beyond your immediate team. Quality & Standards Set engineering practices for code revie

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Staff Software Engineer to lead technical direction across a major feature area or system domain at OneTrust. Staff Engineers here own outcomes, not just designs; they decide how ambiguous, cross-cutting problems get solved when no existing playbook applies, and their judgment carries weight across teams they don't formally manage. Your Mission Technical Leadership & Architecture Lead architecture and design for systems with significant scope and blast radius, ensuring decisions hold up under real growth, compliance, and reliability constraints; not just initial requirements. Paying attention to application performance Exercise judgment on where AI-assisted tooling accelerates delivery and where deeper human design thinking is required Cross-Team Collaboration Partner with Product, UX, and other engineering teams early, shaping problems before solutions are locked in. Build working relationships and technical credibility beyond your immediate team. Quality & Standards Set engineering practices for code revie

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Presales team The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart. Identity Senior Solution Specialist -On-Premises & Hybrid Access As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on how Okta can secure complex on-premises environments like SAP, Oracle EBS , and custom web apps. You will report to the Manager in the OFCTO organization. What you’ll be doing Strategic Customer Engagement: Modernization Discovery: Lead technical sessions with infrastructure and security leaders to uncover challenges related to aging WAM stacks (e.g., CA Siteminder, PingAccess, OAM). Tailored Hybrid Architecture: Deliver customized demonstrations and architectural sessions focused on Okta Access Gateway (OAG) and its ability to bridge legacy app

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Description We are seeking a ServiceNow ITAM Developer to join our ServiceNow Platform Team. This role is a key driver in our mission to manage the full lifecycle, compliance, and financial impact of our global technology footprint. You will serve as the technical SME for Software Asset Management (SAM) and Hardware Asset Management (HAM), ensuring our platform delivers an accurate, real-time view of asset visibility and cloud consumption. This is a highly collaborative and integrated role. You will work closely with our SAM Managers to translate complex asset management business processes into technical solutions that identify and capture cost-saving opportunities. You will manage a sophisticated ecosystem that connects financial data from Workday and NetSuite, procurement data from Coupa, and endpoint data from JAMF and Intune. Your expertise will bridge the gap between technical data modeling and strategic business outcomes. Responsibilities Lead technical delivery for ServiceNow SAM and HAM, focusing on the Content Library, Normalization engines, and Reconciliation processes. Partner with business stakeholders to analyze asset management business processes and implement automated workflows that drive license reclamation and cost-avoidance strategies. Oversee and troubleshoot complex integrations with core systems, including Coupa, Okta, JAMF, and Intune, ensuring data flow is consistent and accurate. Build, configure, and maintain integrations with SaaS

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Role As a Senior Solution Engineer at Snowflake, you are the technical trusted advisor to our customers and prospects. You bridge the gap between complex technical capabilities and business outcomes, equally comfortable whiteboarding architecture with a data engineering team and presenting ROI to a CFO. You own the technical win. Responsibilities Lead technical discovery, solution design, and proof-of-value engagements with enterprise customers across all industries Translate complex business requirements into architectures leveraging the Snowflake Data Cloud (data engineering, data science/AI/ML, data sharing, applications, and security/governance) Deliver compelling technical presentations, demos, and workshops to audiences ranging from individual contributors to C-suite executives Partner with Account Executives to drive pipeline, accelerate deals, and close business Serve as the voice of the customer back to Product and Engineering teams Build and maintain reusable assets: demo environments, reference architectures, and solution accelerators Stay current on competitive landscape, industry trends, and emerging capabilities across the data & AI ecosystem Required Qualifications 8+ years of experience spanning multiple disciplines: data engineering, analytics

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Senior Security Incident Responder is a lead technical authority for incident response execution, responsible for handling the most complex, high-impact, and business-critical security incidents across WPP. The role does not have line management responsibility; people management remains with the Security Incident Management Lead. What you'll be doing: KEY RESPONSIBILITIES Advanced Incident Detection, Analysis & Response - Lead investigations for high-severity and complex security incidents. - Perform deep technical analysis using SIEM, SOAR, EDR/XDR, identity, email, and cloud telemetry. - Execute and oversee containment, eradication, and recovery actions. - Act as technical incident commander when delegated. Escalation Handling & Stakeholder Coordination - Serve as the primary escalation point for complex incidents. - Coordinate with Legal, Privacy, Risk, Technology Operations, and agency teams. - Provide clear technical updates to senior stakeholders. Forensics, Evidence Handling & Assurance - Lead forensic evidence collection, preservation, and analysis. - Ensure d

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the role We are seeking a seasoned and visionary Senior Backend Developer to lead technical initiatives and drive innovation across our client projects. This role bridges technical excellence with client engagement— architecting sophisticated solutions, mentoring junior talent, and translating complex business requirements into scalable, AI-powered applications. The ideal candidate is not just a developer but a technical leader who understands business processes, modern development practices, and can help drive transformative value for our clients using cutting-edge Python technologies and AI frameworks. Job responsibilities Architect and design scalable applications using FastAPI, implementing advanced features and optimization strategies Lead the development of sophisticated AI workflows using LangChain, LangGraph, and related frameworks for production environments Build complex Streamlit applications with custom components, advanced data visualizatio

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Staff Software Engineer to help lead technical direction across a major feature area or set of related systems at OneTrust. Staff Engineers determine their own approach on complex, often ambiguous assignments, and their technical judgment is trusted well beyond their immediate team. Your Mission Technical Leadership & Architecture Lead design and architecture for major features or components, ensuring alignment with the broader system architecture. Determine approach and methods independently on complex, ambiguous assignments without an established playbook. Cross-Team Collaboration Partner with other engineering teams, Product, and UX to shape solutions before implementation begins. Build working relationships and technical credibility beyond your immediate team. Quality & Standards Establish and champion engineering best practices adopted by your team and beyond. Mentorship Mentor Senior and mid-level engineers, helping them grow their technical judgmen

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s TDI Network Engineering team is responsible for the global corporate network, building and supporting a high-performing, reliable network at scale. As a member of this team, you will have a direct impact on network design, deployment, and reliability, enabling our employees to work effectively from any location globally. Your role ensures the overall security and integrity of our corporate network by leveraging network security best practices, innovative products, and rigorous security validation. Reporting to the Network Engineering Manager, this operations-focused role is distinct from core Network Engineering and Network Security, centering primarily on operational execution—including responding to alerts, maintaining service availability, and ensuring system health across our global enterprise network. You will drive the strategic reduction of systemic toil and technical debt across multiple teams, applying a systems-level perspective and leveraging deep expertise in Distributed Systems, Networking fundamentals, Infrastructure as Code, and observability to architect scalable platforms and lead technical efforts to ensure an "Always Secure. Always On." environment. You will own multi-quarter objectives and establish long-term strategies for network reliability. What you'll be doing : Design and Own the resilience, health and availability of our entire global corporate network domain, managing operational responsibilities such as responding to aler

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we are building the future of secure, enterprise-grade cloud automation and system connectivity. We are looking for a Senior Software Engineer to join our global Automation Engineering team to design, scale, and govern our enterprise integration substrate using AWS cloud services and modern iPaaS platforms. This is a senior individual contributor role for a hands-on system engineer who can set technical standards, establish integration best practices, and partner with cross-functional teams to automate complex business workflows at scale. What You'll do : Lead technical design and execution for automation initiatives within the team, creating paved paths that enable builders across Okta to connect enterprise systems seamlessly. Design, build, and deploy high-throughput event-driven integration flows , API gateways, and async orchestration workflows using AWS architectures and iPaaS platforms. Build reusable frameworks , developer SDKs, self-service primitives, and integration templates to streamline automation delivery. Serve as a technical domain expert on AWS cloud services and modern iPaaS tooling, driving scalable architecture, reliability, and builder enablement. Partner with operations, security, and platform teams to strengthen monitoring, observability, structured audit logging, and automated governance. Mentor team members and participate in cross-functional design reviews , instilling a platform engineering mindset and raising the b

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We’re redefining Privileged Access Management (PAM) from the ground up, purpose-built for Cloud, SaaS, Databases, Containers, and any virtualized environment. Our mission is to simplify and secure workforce access with seamless, secure-by-default workflows that adapt dynamically to modern infrastructure. We eliminate standing privileges, enforce least privilege, and embed Zero Trust principles into every access workflow by default. About the Role We are seeking a Principal Backend Engineer (P5) to serve as the technical leader and compass for our newly established engineering pod in India. Operating at the intersection of identity, networking, and security infrastructure , you will be responsible for tackling highly complex, vaguely specified problems without day-to-day oversight. In this role, you will champion the technical execution of your team. You will lead the design and implementation of secure database and network device connectors (routers, switches, firewalls) on top of our core Zero Standing Privileges (ZSP) platform. You will work closely with our local Technical Team Lead to mentor mid-level engineers, while collaborating closely with global Tech Leads to ensure architectural alignment. What You’ll Be Doing Lead Technical Strategy & Execution: Turn high-level, complex PAM and network access problems into clear, modular technical designs that your team can execute. Own Connector Ecosystems: Design, architect, and optimize resilient connecto

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Principal Engineer, Products & Platforms to join our Product engineering team to provide technical leadership across Redwood’s Workload Automation Platform, defining architecture, driving modernization, and influencing engineering strategy across multiple teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Principal Engineer, you will: Technical Leadership & Architecture: Define the path forward for complex engineering problems, establish best practices, lead design review and technology decisions, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration: