Operations Performance And Analytics Engineer in India

About the Role We are looking for a Director of Engineering – AI & Full-Stack SaaS to lead the engineering strategy and execution for a highly scalable, enterprise-grade SaaS platform. This role is ideal for a strong engineering leader who combines deep software engineering expertise, enterprise SaaS experience, cloud-native architecture, full-stack product development, and practical AI/GenAI adoption . The successful candidate will lead multiple engineering teams, drive architectural and technical decisions, improve engineering velocity and quality, and help embed AI across the software development lifecycle and product engineering ecosystem. Key Responsibilities Lead and mentor multiple engineering teams responsible for building and delivering enterprise SaaS products. Define and execute the engineering strategy, technical roadmap, architecture and development standards . Drive development of highly scalable, secure, reliable and cloud-native SaaS applications. Provide technical leadership across backend, frontend, APIs, microservices and distributed systems . Drive adoption of AI/GenAI tools and capabilities across the engineering lifecycle, including development, testing, code quality, productivity and automation. Partner closely with Product, Architecture, DevOps, Security and other cross-functional teams to deliver business-critical capabilities. Establish engineering best practices around design, coding, testing, CI/CD, observability, performance and reliability . Own engineering delivery, quality, scalability and operational excellence across multiple product areas. Identify and resolve complex technical and architectural challenges. Build a high-performing engineering culture focused on innovation, ownership, collaboration and continuous improvement . Evaluate emerging technologies and identify opportunities to leverage AI and automation to improve engineering productivity and product capabilities. Drive technical modernization and evolution of existing

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Manager of Technical Services, you will build, mentor, and scale our 24x7 front-line engineering team in Bangalore to deliver rapid, high-impact resolution for global enterprise customers. In this high-visibility role, you will partner closely with Engineering, Product Management, and Global Support teams to modernize support workflows and eliminate operational bottlenecks. Your mission is to cultivate a culture of technical excellence and continuous innovation, ensuring our customers experience seamless reliability across their storage environments. WHAT YOU'LL DO Scale and Develop Engineering Talent: Lead, coach, and empower a high-performing technical support team through tailored career pathing, rigorous performance management, and continuous technical upskilling. Optimize 24x7 Operational Performance: Establish scalable operational workflows, shift schedules, and process improvements across the 24x7 array monitoring function to elevate resolution speed and service quality KPIs. Orchestrate Cross-Functional Escalations: Serve as the escalation leader for critical customer issues, coordinating seamlessly with Engineering, Product Management, and Customer Success to deliver swift technical solutions. Drive Strategic Quality Initiatives: Translate customer telemetry and operational insights into actionable documentation, proactive monitoring enhancements, and product improvement recommendations. WHAT YOU B

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Technical Leader supporting Redwood products provides day-to-day leadership and technical guidance to a team of Level 2 and Level 3 Support Engineers. This role balances hands-on technical involvement, operational oversight, and people leadership, ensuring consistent SLA performance and high-quality handling of complex customer issues. The Technical Leader is developing confidence in technical leadership and customer escalation handling while supporting team performance, cross-functional collaboration, and continuous improvement initiatives. Operational Excellence Oversee daily ticket queues and ensure SLA compliance. Monitor long-running or stalled tickets and take corrective action. Handle a defined number of tickets weekly to maintain technical proficiency. Unblock high-priority or complex cases to maintain workflow continuity. Advanced Technical Issue Management Independently resolve complex issues using establish

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause of production issue and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. The Role You will work on our Metrics platform - enabling our users to query, visualize, and alert on billions of time series quickly and effectively. You'll own meaningful parts of that stack, drive performance and scalability improvements, and contribute to architectural decisions that shape where the platform goes next. This isn't a maintenance role, the metrics backend is being actively evolved, and you'll be a core part of that. Thi

This role is responsible to drive operational excellence and reliability of plant systems through strategic planning, and rigorous quality assurance processes. The role encompasses managing quality, overseeing regular maintenance, implementing inspection checks and tests to prevent equipment failures, and managing high-quality standards during overhauls and equipment installations. Additionally, the role involves engaging and developing the team to ensure a high-performance culture and continuous improvement in all aspects of the department's functions. Source: Adani Group | Job ID: 54568

This role is responsible to drive operational excellence and reliability of plant systems through strategic planning, and rigorous quality assurance processes. The role encompasses managing quality, overseeing regular maintenance, implementing inspection checks and tests to prevent equipment failures, and managing high-quality standards during overhauls and equipment installations. Additionally, the role involves engaging and developing the team to ensure a high-performance culture and continuous improvement in all aspects of the department's functions. Source: Adani Group | Job ID: 56572

About Pinecone Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: As a Business Development Representative, you’ll be the primary catalyst for user activation and expansion. You will work at the critical intersection of our Product-Led Growth (PLG) motion and our high-growth revenue engine. Your core mission is to identify high-potential users within our self-serve funnel and proactively convert them into qualified sales opportunities. You are part researcher and part automation hacker. You will partner closely with our Revenue Operations team to combine creative outreach with GTM (Go-To-Market) engineering workflows (using tools like Clay, n8n, Zapier, etc.) to deliver personalized, data-backed touchpoints at scale. You'll collaborate closely with Sales, Customer Success, and Solutions Engineering to accelerate our PLG motion, turning a robust sign ups & usage funnel into a predictable revenue engine and setting a new standard for AI-native GTM. Responsibilities: Drive Sales Opportunities: Proactively engage users exhibiting high-potential usage signals (e.g., specific API patterns, advanced feature experimentation, new workspace invites) to guide them toward opportunities for the sales team. Identify & Convert: Execute highly personalized, data-driven outreach sequences to connect with AI practitioners, technical leads, and business decision-makers. Your goal is to understand their platform behaviors and signals in order to generate qualified sales leads. Surface PQLs: Partner with RevOps and Growth to analyze product telemetry and surf

MeltPlan is building the “planning engine” for the $14 Tn construction industry, an AI system designed specifically to optimize decisions before construction begins. While design software optimizes use and aesthetics and construction software optimizes execution and control, MeltPlan is building the missing layer - software that optimizes decisions and tradeoffs upstream, before scope is locked, procurement begins, and change orders become inevitable. MeltPlan’s long-term goal is to help teams make construction “boring” by making planning more intense: surfacing constraints and tradeoffs early, aligning stakeholders before plans are frozen, and reducing the need for late-stage redlines, rework, and change orders. MeltPlan is founded by operators who have built at scale. Kanav previously co-founded Innovaccer, a $3Bn healthtech company focused on making US healthcare more affordable and accessible. He’s now applying that systems-level thinking to construction.He’s joined by Tanmaya Kala, former Project Executive at DPR Construction, who led large commercial, healthcare, and life sciences projects. We combine deep tech scale with real construction execution. What This Role Really is : We are seeking a detail-oriented and technically strong AI QA Engineer to ensure the quality, reliability, and performance of Large Language Model (LLM)-based systems. In this role, you will be responsible for designing and executing test strategies, validating model outputs, and building evaluation frameworks to enhance the accuracy, safety, and overall performance of AI-driven applications.We would particularly value candidates who have hands-on experience in developing evaluation frameworks (evals) for AI systems, along with strong expertise in comprehensive system testing and quality assurance practices.You are responsible for making MeltPlan work in the real world. What You'll Do: Design, develop, and execute evaluation frameworks (Evals) for Large Language Models (LLMs) and AI syst

To drive standardization, governance, and operational excellence of Technical Services across all group locations by establishing uniform IFM standards, technical specifications, maintenance frameworks, and performance metrics. The role is responsible for developing and implementing group-wide technical service policies, ensuring asset reliability, regulatory compliance, cost optimization, and consistent service delivery across office, residential, industrial, and mixed-use facilities while enabling scalable growth and best-in-class workplace infrastructure management Source: Adani Group | Job ID: 55944

About the Team ChatGPT relies on a large and growing GPU fleet to serve inference workloads reliably and efficiently. Our team builds the software, tooling, and operational systems that help manage this fleet at scale. We work across production engineering, distributed systems, capacity management, and operational automation to improve reliability, reduce manual work, and make better use of available compute. About the Role We are looking for a software engineer with experience building or operating large-scale production systems. You will develop the systems that help manage the GPU fleet powering ChatGPT, including tooling for fleet health, capacity planning, operational automation, and incident response. You will work closely with infrastructure, research, and product engineering teams to improve reliability, developer productivity, and compute utilization. This role is a good fit for engineers who enjoy solving complex operational problems and building software that makes production infrastructure easier to run at scale. In This Role, You Will Build software and internal tools to manage large-scale GPU infrastructure supporting ChatGPT inference. Develop systems for capacity planning, fleet health monitoring, and resource utilization. Automate operational workflows, including incident detection, diagnosis, and response. Identify and address bottlenecks affecting fleet reliability, scalability, and performance. Partner with infrastructure, research, and product engineering teams to improve the compute platform. You Might Thrive in This Role If You Have experience operating large-scale production infrastructure, GPU clusters, or other compute-intensive distributed systems. Have a background in production engineering, site reliability engineering, infrastructure engineering, or platform engineering. Have built software that automates operational workflows and reduces manual work. Have worked with distributed infrastructure, cluster orchestration, or large-scale int

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and skilled Akamai CDN & WAF Engineer with 2-5 years of hands-on experience in configuring, deploying, and managing Akamai's Content Delivery Network (CDN) and Web Application Firewall (WAF) solutions. The ideal candidate will possess a strong understanding of web performance optimization, security best practices, and have a proven track record of implementing and troubleshooting Akamai services in a production environment. This role requires a proactive individual with excellent problem-solving skills and the ability to collaborate effectively with cross-functional teams. Responsibilities: Configuration and Deployment: Configure and deploy Akamai CDN services (e.g., Domain onboarding, delivery rules, caching policies, origin configurations) and WAF rulesets (e.g., security policies, custom rules, DOS and client reputation) based on application requirements and security guidelines. Production Support: Provide day-to-day operational support for Akamai CDN and WAF infrastructure, including monitoring performance, identifying and resolving issues, and implementing necessary changes. Performance Optimization: Analyze website performance metrics and implement Akamai CDN features and configurations to optimize website speed, reduce latency, and improve user experience. Security Implementation: Implement and manage Akamai WAF policies to protect web applications from various security threats, including OWASP Top 10 vulnerabilities, bot attacks, and DDoS attacks. Rule Management: Create, review, and maintain custom WAF rules and exceptions based on application-specific ne

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes. Expectations/ Requirements: 6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains. The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives. Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures. Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules. Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development. Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives. Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas. Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness. Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms. Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements. Must Have: Should have good netw

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: As an Senior Engineering Manager, you will be developing the detailed design structure, implementing the best practices and coding standards, leading a team of developers for successful delivery of the project. You will be working on design, architecture and hands-on coding. Requirements: 9 to 13 years in Technical development with 5+ years in Providing technical leadership for high performance teams. Work closely with business and product teams to understand the requirements, drive design, architecture and influence the choice of technology to deliver solutions working closely with architects and leadership team. Build robust, scalable, highly available and reliable systems using Micro Services Architecture based on Java, Spring boot. Improve Engineering and Operational Excellence by identifying and building the right solutions for observability and manageability. Keep the tech stack current with the goal to optimize for scale, cost and performance. Migrate workloads to public cloud. Attitude to thrive in a fun, fast-paced environment. Serve as a thought leader and mentor on technical, architectural, design and related issues. Proactively identify architectural weaknesses and recommend appropriate solutions. Preferred Qualification : Bachelor's/Master's Degree in Computer Science or equivalent Skills that will help you succeed in this role: Tech Stack: Lang: Java, DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS. Strong experience in scaling, performance tuning & optimization at both API and storage layers Hands-on leader, and problem solver with a passion for e

To establish, implement, and govern standardized Soft Services frameworks across all Group locations, ensuring consistent service delivery, customer experience, compliance, and operational excellence. The role will drive standardization of housekeeping, pest control, hospitality, pantry, mailroom, workplace experience, and related IFM services through uniform policies, SOPs, service levels, audit mechanisms, and performance metrics while optimizing costs and enhancing workplace quality across the Group. Source: Adani Group | Job ID: 55941

Lead – Shipping Line & NVOCC Management is responsible for end to end coordination, execution, and performance management of Shipping Lines and NVOCCs. The role ensures container availability, volume achievement, smooth operational execution, commercial compliance, and timely collections, while acting as the key interface between carriers, NVOCC partners, and internal stakeholders. This is a hands on managerial role, focused on daily execution, coordination, and issue resolution at the facility level. Source: Adani Group | Job ID: 46159