Product Analyst in India

Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Auditor Overview: Mastercard's Global Internal Audit team provides independent and objective assurance and advisory services to assess and enhance the effectiveness and efficiency of governance, risk management, and internal control processes. The team is seeking a Senior Auditor based in Pune, India, to support financial, operational, regulatory, and technology audit and advisory engagements. The ideal candidate is initiative-taking, intellectually curious, analytical, meticulous, and able to balance independent delivery with effective collaboration across a global team. Role: • Execute financial, operational, regulatory, technology, and advisory audits across business lines in accordance with Internal Audit methodology and quality standards. • Participate in audit planning, including understanding business processes, assessing risks, contributing to scope and approach, and developing audit procedures. • Independently evaluate the design and operating effectiveness of controls, document high-quality workpapers, and communicate testing status, potential issues, and delivery risks on a timely basis. • Identify control gaps, root causes, and process improvement opportunities; develop practical recommendations that address underlying risks and support sustainable remediation. • Draft

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Overview We are seeking a hands-on Manager, Software Engineering to lead the development of scalable data platforms, backend systems, and data pipelines supporting Mastercard's Portfolio Intelligence products. This role will initially focus on leading a team of Data Engineering contractors while providing strong technical leadership across architecture, delivery, and engineering excellence. The ideal candidate is a recent practitioner who has built and operated modern data platforms and backend services, can confidently review architecture proposals and code, and leverages AI-powered engineering tools to improve productivity, quality, and delivery speed. As the team evolves, this leader will play a key role in building and developing a high-performing organization of full-time engineers. What You'll Do Technical Leadership Provide technical leadership for backend services, data pipelines, and platform capabilities that support analytics, reporting, and AI-driven products. Review architecture and design documents to ensure solutions are scalable, maintainable, secure, and aligned with long-term platform strategy. Conduct and oversee code reviews, promoting engineering best practices, reliability, security, and operational excellence. <br

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Responsibilities Be part of a trading systems engineering team, dedicated to building out the core trading platforms. Work closely with cross functional teams to improve the system reliability, scalability and security. Engage in and improve the quality supporting the platform. Build and manage systems, infrastructure and applications through automation. Provide operational support to internal teams working on the platform. Work on improvements to bring in high efficiency, reduce latency, deploy systems faster. Practice sustainable incident response and blameless postmortems. Together with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents. Implement and maintain rigorous security best practices across all infrastructure, with a focus on minimizing attack surface and ensuring data integrity. Monitor system health and performance with a keen eye for identifying and resolving issues before they affect trading activity. Manage user queries and service requests (often requiring in depth analysis of the technical and/or business logic of our systems). Proactive approach to problem analysis and resolution of production incidents. Manage Issue tracking and prioritisation of day to day production incidents. Manage platf

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Software Engineer to help build and scale our core backend systems and data infrastructure. In this role, you will work hands-on to develop the foundational data pipelines, storage solutions, and robust architectures that drive our healthcare advertising solutions and support our core products, reporting APIs, and analytics initiatives. This is an excellent opportunity for a growth-oriented engineer to work with massive datasets, modern cloud technologies, and cross-functional teams to deliver high-performance, fault-tolerant solutions. Build & Operate: Develop, test, and maintain highly reliable, scalable, and cost-optimized distributed systems and data architectures. Enable Self-Service Data: Create automated ingestion, storage, and transformation pipelines that make it simple for downstream users to access and utilize new datasets. Empower Machine Learning: Design and operate data pipelines specifically tailored to support the complex workflows of our Data Scientists and Machine Learning Engineers. Drive Operational Excellence: Help implement and champion DataOps and DevOps practices across the team to ensure system reliability and smooth deployments. Contribute to Best Practices: Play an active role in establishing and refining formal data practices, architectures, and engineering standards for the organization. Cross-Functional Collaboration: Partner effectively with business stakeholders,

A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO Monitor, triage, and assess incidents across global markets and technology platforms, validating severity, business impact, and escalation requirements. Act as command-and-control lead for major incidents, driving structured response, rapid restoration, and informed decision-making. Coordinate recovery efforts across L1/L2/L3 support teams, engineering, infrastructure, and third-party vendors to minimize business disruption. Lead internal and external stakeholder communications, including senior leadership, during incidents and service disruptions. Trigger and govern disaster recovery (DR) failover in line with predefined criteria, controls, and governance standards. Ensure accurate, timely, and audit-ready incident documentation, including detailed timelines, evidence, and impact analysis. Facilitate post-incident reviews (RCA/post-mortems), ensure root causes are clearly identified, and track corrective and preventative actions to closure. Govern end-to-end change management, including change risk assessment, CAB facilitation, approval workflows, maintenance windows, and change-related incident management. Drive continuous improvement in incident, change, and event management processes through automation, standardization, and improved tooling and alert quality. Partner with engineering and operations teams to design scalable, resilient processes, promote best practices, and enhance operational matur

A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO • Build software used to support global trading across time zones • Work closely with business users to establish and refine requirements • Participate in identifying new technologies to continuously improve software systems • Implement DevOps practices within the team (GitHub/GitLab, Jenkins) • Provide production support to diagnose and resolve elevated application software production incidents and implement proactive remediation measures WHAT’S REQUIRED • Bachelor’s degree in computer science or another technical/scientific field • Minimum 8 years object-oriented programming experience with C#/.NET • Significant experience working with / understanding databases - primarily MS SQL Server • Must have experience in writing automated tests, unit tests, Test-Driven Development • Knowledge of design/architecture patterns, distributed systems, microservices, observability and monitoring, and containerization (Docker) • Willingness to work as part of a distributed Dev Team - 3 time zones (USA, Poland, India) • Strong problem solving and analytical skills • Exceptional verbal and written communication skills • Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: • Health care benefits • Maternity, Adoption & related leave policies • Generous paternity and family care leave policies • Employee Assistance Prog

JOB TITLE Software Engineer, Controller’s Technology A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO As a software engineer on the Controller’s Technology team, you will use your programming expertise to design, develop, and support ETL, data warehouse, process flow, PnL validation and adjustment tools, and PnL reporting framework to modernize the PnL reporting platform and streamline the business process. Build analytical tools on a next generation technology platform to facilitate understanding of performance for Firm management and portfolio managers as well the reporting requirements of our Finance, Operations, Audit, and Technology functions. Develop quantitative understanding of PnL process and data flow to anticipate new requirements Innovate and improve our capabilities to deliver high quality products to our business partners Solving complex and challenging problems through the application of creative and unique solutions using the latest technology WHAT’S REQUIRED Strong data engineering, analytics, ETL and reconciliation skills using T-SQL, Python, Airflow etc. Bachelor’s in computer science, or related technical field with 5 years of programming experience End-to-end system design, development, support, and user coordination experience Strong development skills using Python, or C#. Strong data visualization skills using JS/React etc. A plus to have prior experience in financial industry working with Risk, valuation

A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO As Database Support Engineer, you’ll support various critical database platforms across Development, QA, UAT, and Production environments. The role partners closely with application teams, application support, and database engineers and operates within a Follow‑the‑Sun model to ensure availability, performance, and reliability of database services. Key responsibilities include: • Provide operational support for enterprise database platforms in both on-prem private cloud and public cloud • Monitor database health, capacity, performance, and availability, and respond to alerts, diagnose issues, and perform timely remediation • Perform routine maintenance activities (patching, upgrades, housekeeping etc) • Troubleshoot database‑related incidents and collaborate on root cause analysis • Work closely with application owners, application support teams, and DB Engineers • Provide guidance on database best practices and operational standards • Participate in cross‑team problem resolution and continuous improvement initiatives • Contribute to design, implementation and testing of automation and self service capabilities of DB platforms • Drive continuous improvement, identifying opportunities to reduce toil and increase platform efficiency. • Participate in a Follow‑the‑Sun operating model, including shift‑based coverage and handoffs WHAT’S REQUIRED • Bachelor’s degr

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are seeking an experienced and motivated System IP RTL Design Lead to drive the definition and implementation of complex datacenter class IP for our next-generation semiconductor products. The ideal candidate possesses a deep understanding of System IP and SoC architecture, IP integration challenges, and is adept at leading a design team to deliver high-quality, scalable IP solutions. This role requires strong hands-on technical leadership, excellent communication skills, and a proven track record in the successful delivery of silicon IP. This role is hybrid, based out of Bangalore, India. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A seasoned IP / SoC design leader with 20+ yrs of strong expertise in complex SoC architectures, high-speed protocols, and large-scale IP integration. Skilled in RTL design and debug (Verilog/SystemVerilog) with hands-on experience using industry-standard tools for simulation, synthesis, lint, CDC, and power analysis on high-frequency designs. Experienced in driving microarchitecture decisions, authoring design specifications, and performing complex PPA trade-off optimizations. A proactive problem so

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer(React js Developer) Who is Mastercard? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: A unified internal platform that enables Mastercard teams to design, build, govern, and distribute consistent, accessible, and analytics enabled UI experiences across channels using reusable frameworks, automation, and embedded governance. Do you like to be part of a team that creates and executes strategic initiatives centered around consistent user experiences? Do you look forward to developing and engaging with

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Senior Manager, Internal Audit focused on Audit Automation & Technology Risk, you’ll anchor our Internal Audit operations in Bangalore, India, and lead three connected areas: audit automation and innovation, people and operations for our India hub, and support of our technology risk audit program. Reporting to the VP, Internal Audit, you’ll help position Internal Audit as a strategic partner that gives leaders practical risk insight and helps the business improve. You’ll pioneer data analytics, artificial intelligence (AI)-assisted workflows, and automation across the Internal Audit function; suppo

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Technical Architect - Migrations to be part of our Professional Services team to deploy cloud products and services for our customers. This person must be a hands-on, self-starter who loves solving innovative problems in a fast-paced, agile environment. The ideal candidate will have the insight to connect a specific business problem and Snowflake’s solution and communicate that connection and vision to various technical and executive audiences. The person we’re looking for shares our passion about reinventing the data platform and thrives in the dynamic environment. That means having the flexibility and willingness to jump in and get done what needs to be done to make Snowflake and our customers successful. It means keeping up to date on the ever-evolving technologies for data and analytics in order to be an authoritative resource for Snowflake, System Integrators and customers. And it means working collaboratively with a broad range of people both inside and outside the company. AS A TECHNICAL ARCHITECT - MIGRATIONS AT SNOWFLAKE, YOU WILL: Be a technical expert on all aspects of Snowflake Guide customers through the process of migrating to Snowflake and develop methodologies to improve the migration process Deploy Snowflake following best practices, in

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Technology Risk & Governance Lead will help establish and mature WPP’s Enterprise Technology Risk function. Reporting to the Director of Technology Risk & CRC Strategy, the role will lead technology risk management and governance initiatives, develop a growing team of risk SMEs, and drive a modern, data-led and automation-first approach to risk management. The successful candidate will work across technology, security, assurance and business teams to ensure risks are identified, assessed, communicated and managed effectively. What you'll be doing: • Lead the development and maturity of WPP’s technology risk management framework and processes. • Facilitate risk assessments, scenario analysis and risk-based decision making across Enterprise Technology. • Maintain technology risk registers, issue management processes and remediation tracking. • Produce high-quality management reporting, dashboards and risk insights for senior stakeholders. • Drive continuous improvement through automation, workflow optimisation