About the Role We are looking for an experienced Customer Retention & Loyalty Manager to drive customer engagement, repeat transactions, and long-term customer value. The ideal candidate will own retention strategy, loyalty programs, CRM campaigns, and lifecycle marketing initiatives to improve customer stickiness and maximize Customer Lifetime Value (LTV). The role requires a strong understanding of customer behavior, data analytics, CRM platforms, and loyalty frameworks, preferably in Travel, E-commerce, Fintech, or Consumer Internet businesses. Key Responsibilities Define and execute customer retention and loyalty strategies across customer lifecycle stages. Design and manage loyalty programs, membership offerings, rewards, cashback, and engagement initiatives. Drive repeat transactions and improve customer retention metrics through targeted CRM campaigns. Develop customer segmentation and personalization strategies using behavioral and transactional data. Own lifecycle communication across Push, Email, SMS, WhatsApp, and in-app channels. Monitor and optimize key metrics such as Retention Rate, Churn Rate, Repeat Purchase Rate, Engagement Rate, and LTV. Conduct cohort analysis and identify opportunities to improve customer stickiness. Partner with Product, Growth, Marketing, Analytics, and Business teams to launch retention initiatives. Drive A/B testing and experimentation to improve campaign performance and customer engagement. Build dashboards and reporting mechanisms to track loyalty and retention performance. Manage CRM and marketing automation platforms for campaign execution and optimization. Requirements 8+ years of experience in Customer Retention, Loyalty, CRM, Lifecycle Marketing, or Customer Engagement. Experience in Travel, E-commerce, Fintech, Consumer Internet, or Digital Platforms preferred. Proven track record of improving retention, repeat transactions, and customer lifetime value. Hands-on experience with CRM too
Jobs in India
Product Service Coordinator in India
1,274 active opportunities · Updated October 2026
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15 jobs
Explore current product service coordinator jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
DR ASHWANI KUMAR VIJ : Have been retained by a growing and professionally managed FMCG organisation, Maufacturing Namkeens and Snacks etc Products to select 1 : Head - Sales For Noida. Job Description : Would be responsible to handle and manage the retail sales Namkeens and Snacks on All India Basis. Qualification Desired : MBA - Two years Full Time From Premier/Top 20 MBA Institutes, Age Desired : Below 35 Years. Experience Desired : 10 - 15 Years Preferably From Similar Industry or Packaged Food Industry Background. WFH option is available. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :
DR ASHWANI KUMAR VIJ : Has been retained by : MNC associated, Professionally Managed, fast growing and Diversified Business Group into Manufacturing and trading of Water filteration, Pipes, Fittings, Building Materials related Projects / Products etc to select 2 : Sales Managers-Dealer - Gurgaon. Responsibilities/KRA: * Strong Background in Sales * Effective Time Management & Communication Skills * Independently Seeking Out Dealerships * Coordinating with new & old dealers. Monitoring dealer performance in sales and customer experience. Qualifications Desired : MBA Experience Desired : 6-8 Years. Age Preferred : Below 32 Years. Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at : DR ASHWANI KUMAR VIJ : President : Sales Recruitment
DR ASHWANI KUMAR VIJ : Have been retained ( by a Growing, Reputed and professionally managed Company which is Manufacturing and supplying and Marketing Ayurvedic / Herbal, Healthcare and Pharma Products. Company is very well established since last around 35 years and have strong focus on developing Herbal Products and Technologies and Research and Development ) to select 1 : General Manager - Sales and Marketing. Job Description : Lead and motivate an experienced team across marketing and sales functions, setting and achieving targets with them and maximising their potential within their roles. Active participant in the international OTC team, working closely with International colleagues to share best practice. Develop, gain agreement for and ensure delivery of strategies to grow the OTC business. Meet agreed sales and contribution targets for the portfolio. Be responsible for delivering annual five year plans and brand plans in conjunction with sales and marketing teams and in the light of market dynamics and consumer trends. Be responsible for cost-effective deployment of the annual advertising and promotional budget. Oversee the generation of dynamic communication campaigns to build brand equity and support sales. Actively seek new brand opportunities for their potential to grow the company’s business. Generate, and manage to launch, a pipeline of NPD for key strategic brands - dovetailing with plans from the International centre. Have direct responsibility for all external agency relationships, from advertising agencies, PR agencies, design agencies, market research agencies, and external sales agencies. Be responsible for annual OTC category management and trade marketing plan. Be responsible for monthly sales volume and revenue forecasts. Drive and continuously track achievement of sales, market share and brand health objectives, building performance insights based on marketing and sales activity evaluation and putting measures in place to en
DR ASHWANI KUMAR VIJ : Has been retained by : MNC associated, Professionally Managed, fast growing and Diversified Business Group into Manufacturing and trading of Water filteration, Pipes, Fittings, Building Materials related Projects / Products etc to select 2 : Area Sales Managers - Gurgaon. Responsibilities/KRA: *Maintaining & Enhancing Sales *Establishing, Maintaining & Expanding Customer Base *Servicing the Needs of Existing Customers *Increasing Business Opportunities Through Various Market Routes. *Actively seek out new sales opportunities through cold calling, networking and social media *Developing Sales Strategies & Setting Targets. Qualifications Desired : MBA Experience Desired : 6-8 Years. Age Preferred : Below 32 Years. Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at : DR ASHWANI KUMAR VIJ : President : Sales Recruitment
DR ASHWANI KUMAR VIJ : Have been retained by a Well Established, Fast Growing, Mid Size, Professionally Managed and Listed Organisation, manufacturing, marketing and exporting a range of High Quality light Engineering Products and having state of the art manufacturing facilities and ISO Certification for its Domestic and International customers to select 1 Chief Financial Officer ( CFO ) and Preferably for joining in December,2025. KRA for this Senior Management-Executive Leadership role : -Take responsibility (either directly or via staff and would be Supported by a Young Team of High Performing Professionals ) for all cash management, investments, insurance, budgeting, and financial reporting, and help drive the company’s financial strategy and hiring needs. -Coordinate development of annual operating, capital, and program budgets, as well as reporting for the same. -Ensure cash flow is compatible with operations by overseeing day-to-day accounting, recording, reporting, and internal-control activities of the organization. -Would understand and analyse the the current accounting Practices and Trends. -Develop and implement best practices and tools to ensure a well-controlled yet flexible organization that has strong fiscal management, project coordination, cross-team communications, and workflows. -Comply with national and local financial requirements by studying existing and new legislation and taking appropriate action. Job Responsibilities : -Work with senior managers to efficiently develop budget proposals, provide access to project finance information, and ensure contract/grant compliance and reporting. - Research revenue opportunities and economic trends, analyze internal operations, and identify areas for cost reduction and process enhancement. -Perform risk management through analysis of company liabilities and investments, and evaluate and manage capital structure and fundraising initiatives. -Monitor business performance with tracking tools
... Facility: PRICOL PRECISION PRODUCTS FM – HOSUR Qualification: Not Specified Job Code: IJP528408 | Source: Sodexo India
... Facility: PRICOL PRECISION PRODUCTS FM – HOSUR Qualification: Not Specified Job Code: IJP542029 | Source: Sodexo India
... Facility: PRICOL PRECISION PRODUCTS FM – HOSUR Qualification: ITI Job Code: IJP542033 | Source: Sodexo India
... Facility: PRICOL PRECISION PRODUCTS FM – HOSUR Qualification: Not Specified Job Code: IJP556021 | Source: Sodexo India
... Facility: PRICOL PRECISION PRODUCTS FM – HOSUR Qualification: Not Specified Job Code: IJP556020 | Source: Sodexo India
... Facility: PRICOL PRECISION PRODUCTS FM – HOSUR Qualification: Not Specified Job Code: IJP564796 | Source: Sodexo India
... Address: " Procter & Gamble Home Products Private Limited Survey No. 280 Penjerla Village Kothur Mandal Mahaboob Nagar District Telangana . " Facility: P&G- HYDERABAD- GILLETTE FACTORY- FM Qualification: 8th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP543454
Key Responsibilities Prepare cook and produce food to the companies standard with particular emphasis on presentation hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Address: Shiv Nadar University Rajiv Gandhi Salai (OMR) Kalavakkam Facility: SHIV NADAR UNIVERSITY CHENNAI Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP567818
Promote the Company's Medical Products to Doctors, Pharmacists, and Other Relevant Healthcare Professionals to Achieve Sales Targets Conduct Regular Market And Competitor Research And Identify New Developments To Drive Business Strategies, Including New Products, Competitive Pricing, Etc. Follow-Up And Build Customer Relationships To Get Feedback And Repeat Business. Identify new potential doctors and business areas Maintain strong relationships with stockiest and retailers Ensure proper stock availability and order generation
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