Product Support Operations Director in Bengaluru

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Debug Validation Lead will drive post-silicon debug and validation activities for next-generation AI compute silicon and systems. The role is responsible for leading teams focused on identifying, reproducing, analysing and resolving complex silicon, firmware and system-level issues during bring-up, characterization and product readiness. This position combines deep technical debugging expertise with strong cross-functional collaboration across multiple engineering disciplines. The role will work closely with architecture, RTL, firmware, software and systems teams to improve debug methodologies, accelerate issue resolution and strengthen validation coverage. The role will work closely with architecture, RTL, firmware, software, systems and platform teams to improve debug methodologies, accelerate issue resolution and strengthen validation coverage. The Team The Post-Silicon Debug and Validation team sits within the Architecture and Validation organisation and is responsible for bring-up, debug and validation of Graphcore silicon and systems. The

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Validation leadership team, the Principal Execution and Quality Validation Engineer will be responsible for driving validation execution, automation, product quality, and release readiness across Graphcore silicon and platform technologies. The role combines deep expertise in hardware validation, test automation, and quality engineering with a strong focus on execution excellence. Working closely with architecture, design, verification, firmware, software, systems engineering, and validation teams, the successful candidate will develop scalable validation methodologies, improve test coverage and execution efficiency, and ensure products meet the highest standards of functionality, reliability, and performance before customer deployment. As a recognized technical leader within the validation organisation, this role will influence validation strategies, automation roadmaps, and quality practices across multiple projects and engineering disciplines. The Team The Validation Execution and Quality team sits within the Validation organisation and is responsible for improving validation effectiveness, te

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Debug Validation Engineer will drive post-silicon debug and validation activities for next-generation AI compute silicon and systems. The role is responsible for leading teams focused on identifying, reproducing, analysing and resolving complex silicon, firmware and system-level issues during bring-up, characterization and product readiness. This position combines deep technical debugging expertise with strong cross-functional collaboration across multiple engineering disciplines. The role will work closely with architecture, RTL, firmware, software and systems teams to improve debug methodologies, accelerate issue resolution and strengthen validation coverage. The role will work closely with architecture, RTL, firmware, software, systems and platform teams to improve debug methodologies, accelerate issue resolution and strengthen validation coverage. The Team The Post-Silicon Debug and Validation team sits within the Architecture and Validation organisation and is responsible for bring-up, debug and validation of Graphcore silicon and systems.

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Validation leadership team, the Senior Execution and Quality Validation Engineer will be responsible for executing validation plans, developing automation solutions, and improving product quality across Graphcore silicon and platform technologies. Working closely with architecture, design, verification, firmware, software, systems engineering, and validation teams, the successful candidate will contribute to scalable validation methodologies, improve test coverage and execution efficiency, and help ensure products meet high standards of functionality, reliability, and performance before customer deployment. The role requires strong technical skills, attention to detail, and a passion for improving validation quality through effective execution, automation, and continuous improvement. The Team The Validation Execution and Quality team sits within the Validation organisation and is responsible for improving validation effectiveness, test execution efficiency, product quality, and release readiness across Graphcore silicon and platform products. The team develops validation methodologies, automation

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary We are hiring a Software Dev Engineer to design, build, test, and deploy AI-powered applications. You will work across the full application lifecycle — from architecture and implementation through automated testing, CI/CD deployment, and production monitoring — building features that put large language models and agentic tooling to work inside SonicWall's internal systems. This is a hands-on engineering role for someone with 6–8 years of professional software development experience who is comfortable owning services end to end: writing production-quality code, integrating LLM and agentic APIs, standing up reliable data and retrieval pipelines, and shipping through a disciplined test-and-release process. You will collaborate closely with senior engineers, product stakeholders, and platform teams to turn requirements into dependable, well-tested applications. Key Responsibilities Develop AI applications: Design and build features and services that use LLM and agentic capabilities — prompting, tool/function calling, retrieval-augmented generation (RAG

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Responsibilities: Design and develop new software features on SonicWall firewall product-line. Able to deliver features on time, with the highest level of quality, in the best interest of the customer. Facilitate problem diagnosis and prompt resolution for issues reported by customers. Maintain existing software features by implementing enhancements and fixing bugs. Write functional and design specifications, and work with technical publications team for documentation needs. Collaborate with other engineers on code reviews, test case reviews, and process enhancements. Excellent written and verbal communication skills - Ability to work with different groups, teams and projects. Requirements: Master’s degree in computer science or engineering or related field or Bachelor’s degree in Computer Science or Engineering or related field with a minimum of 3-4 years of software development experience. Proficiency in C is a must with 3+ years of experience. Hands on experience with Firewalls, SD-WAN, Routing technologies, VPNs, High Availability is a strong plus. Hands on experience and knowledge of Networking

About Prophecy The leader in AI-native data preparation and analysis, Prophecy is revolutionizing how the world's top enterprises turn data chaos into reliable insights. We introduce the AI-native data lifecycle (generate, refine, deploy) where our industry leading AI agents and humans work hand-in-hand in visual and document interfaces to analyze, transform and prepare data, to ship trusted insights at enterprise scale. To learn more, visit us on LinkedIn. Position Summary This is an exceptional opportunity to be a technical leader on the team that powers the heart of Prophecy: the Runtime, our orchestration and execution service. Every data workflow , whether generated by our AI data agents or built by a human in the visual editor , is planned, scheduled, and run at enterprise scale by Runtime, directly against the customer's own platform (Databricks, Snowflake, BigQuery, and more). When a business user asks an agent a question and sees trusted results seconds later, Runtime is what made it happen. As a Staff Engineer, you will set the technical direction for this service: the distributed execution engine, the task coordinator, the multi-engine connectors, and the fast interactive previews that make the AI-native experience feel instant. You will own hard, ambiguous, high-leverage problems end-to-end , from architecture to production reliability , and raise the bar for the engineers around you. We're seeking A players to work with A players. We're a high-growth company on a once-in-a-lifetime journey to revolutionize the way data is prepared and analyzed. Be a part of it. The impact you will have Own the engine behind the product. Architect and evolve the runtime service that turns agent- and human-authored data workflows into high-performance jobs that run reliably in production and interactively during authoring. This is deep-tech at the center of the platform. Make it fast and make it scale. Design the distributed execution and task-coordination layer , schedul

Title: Senior AI QA Engineer Location: Bengaluru (Bangalore) Opportunity: As a Senior AI QA Engineer for our Precision Patient Care Pipeline , you will go beyond traditional functional testing. You will be responsible for building the framework that ensures our clinical insights are accurate, safe, and reliable. This role requires a unique blend of high-level software testing and data engineering to validate complex, non-deterministic medical outputs using a hybrid of automated grading methodologies . Key Responsibilities: Architect Multi-Layered Validation Frameworks: Design and implement structured testing strategies that combine deterministic checks, semantic similarity metrics, and model-based evaluations. Automated Model Grading: Develop systems to evaluate clinical pipeline outputs for faithfulness, safety, and hallucination detection using various automated scoring techniques (e.g., BERTScore, ROUGE, or custom heuristics). Vibe-Driven Development: Leverage agentic AI tools to rapidly prototype complex test harnesses, "red-team" clinical logic, and build internal validation utilities at high velocity. Data Pipeline Integrity: Execute integration and regression tests for data-heavy backend processes, ensuring medical data remains consistent from ingestion to insight generation. Collaborative Strategy: Work closely with Data Scientists and Product Managers to define "Ground Truth" datasets and clinical evaluation rubrics. Root Cause Analysis: Deep-dive into complex system failures to identify whether issues stem from code logic, data drift, or model behavior. Requirements: 6+ years of technical experience in Quality Assurance, with a strong focus on system architecture and backend data validation. Advanced Python Proficiency: Expert-level skills in Python for building custom test scripts and working within AI/ML ecosystems. AI/ML Validation Experience: Proven experience testing model outputs using diverse metrics (e.g., Semantic Similarity, NLP metrics, an

Staff Software Engineer Bengaluru, Karnataka, India Opportunity Get Well is seeking a visionary and technically adept Staff Software Engineer to architect, design, develop, and optimize our cloud-native healthcare platform while driving the adoption of AI-First and AI-Augmented Software Engineering practices. This role is pivotal in shaping the future of software development at Get Well by combining deep technical expertise with modern AI-assisted engineering workflows. As we evolve toward an AI-First engineering organization, this leader will champion the use of Generative AI, AI development assistants, and Agentic AI to improve developer productivity, software quality, and engineering velocity. The ideal candidate brings deep expertise in software architecture, cloud-native application development, AI-enabled engineering, and distributed systems. This role provides technical leadership across multiple engineering teams, ensuring high standards for architecture, code quality, reliability, security, and AI adoption. This is a hands-on leadership role where strategic thinking meets deep engineering execution within a complex healthcare environment. This position reports to the Director, Product Development and requires close collaboration with software engineers, AI engineers, product managers, DevOps, QA, and compliance specialists. Key Responsibilities Technical Leadership Define and drive the architecture of scalable, distributed healthcare platforms. Champion AI-First Software Engineering practices across the development lifecycle. Lead the adoption of AI-Augmented Development , including spec-driven development, AI-assisted coding, code reviews, testing, and documentation. Establish engineering standards, Cursor/AI coding guidelines, reusable patterns, and governance for responsible AI usage. Provide hands-on leadership in architecture, coding, design reviews, debugging, and performance optimization. Mentor enginee

Opportunity Get Well is looking for an experienced Senior Software Engineer to join our healthcare technology team and build next-generation, cloud-native and on-premise environment healthcare applications. You will play a key role in designing, developing, and deploying scalable, secure, and high-performance solutions that enable healthcare organizations to deliver better patient outcomes. The ideal candidate is passionate about software engineering, cloud technologies, AI-driven development, and healthcare interoperability standards. You will collaborate with cross-functional teams to build innovative products that meet healthcare compliance, security, and regulatory requirements. Key Responsibilities Design, develop, and maintain scalable cloud-native and on-premise environments, using modern software engineering practices. Build and enhance distributed microservices-based systems with high availability, performance, and security. Develop RESTful APIs and enterprise-grade backend services. Build responsive and modern user interfaces using contemporary frontend frameworks. Design and implement containerized applications using Docker and Kubernetes. Work with messaging systems and distributed event-driven architectures. Develop AI-powered applications leveraging Large Language Models (LLMs) Utilize AI-assisted development tools to improve engineering productivity and software quality. Build secure, compliant software aligned with healthcare regulations and industry best practices. Design and implement CI/CD pipelines and participate in DevOps initiatives. Collaborate closely with product managers, architects, QA engineers, and clinical domain experts. Integrate healthcare applications with industry interoperability standards including HL7, FHIR, and CDA. Participate in architecture discussions, code reviews, mentoring, and continuous improvement initiatives. Required Qualifications Bachelor's or Master's degree in Computer Science or related technical discipline. 5

Work Experience Required: 8 - 12 Years Experience in programing (Python, R, SQL, NoSQL,Spark) with ML tools & Cloud Technology (AWS, Azure, GCP) Experience in Python libraries such as numpy, pandas, scikit-learn, tensor-flow, scapy, scrapy, BERT etc. Good understanding in statistics, and ability to design statistical hypothesis testing to aid formal decision making. Develops predictive models using Machine Learning algorithms (SVM, Random Forest, Neural Network, Decision Tree, Logistic Regression, K-mean Clustering, linear regression, PCA etc.) Engaging with clients, understanding complex problem statements, and offering solutions in the domains of Retail, Pharma, Banking, Insurance, etc. Contribute to internal product development initiatives related to data science. Develop data science roadmap, and guide data scientist to meet their deliverables. Handling end-to-end client AI & analytics programs. Your role will be a combination of hands-on contribution, technical team management, and client interaction. Proven ability to discover solutions hidden in large datasets and to drive business results with their data-based insights Drive excellent project management required to deliver complex projects, including effort/time estimation. Be proactive, with full ownership of the engagement. Build scalable client engagement level processes for faster turnaround & higher accuracy Define Technology/ Strategy and Roadmap for client accounts, and guides implementation of that strategy within projects Run regular project reviews and audits to ensure that projects are being executed within the guardrails agreed by all stakeholders Manage the team-members, to ensure that the project plan is being adhered to over the course of the project Manage the client stakeholders, and their expectations, with a regular cadence of weekly meetings and status updates. Build a trusted advisor relationship with the IT management at clients and internal accounts leadership. Build

Sigmoid Analytics is a leading Data solutions company backed by Sequoia Capital. We offer best in- end-to-end data value chain spanning across Data Science, Data Engineering and Data Ops. With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expertise and mutual respect with a team first mindset. You’ll work with teams that push the boundaries of what-is-possible and build solutions that energize and inspire. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. About the Role : You will work on a broad range of cutting-edge data science and machine learning problems across a variety of industries. You will be engaging with clients to understand their business context. If you are passionate to work on complex unstructured business problems that can be solved using data science and machine learning, we would like to talk to you. Role: ALDS Mandate Skills & Competencies: Experience in Programming (Python, R, SQL, NoSQL, Spark) with ML tools & Cloud Technology (AWS, Azure, GCP) Experience in Python libraries such as NumPy, pandas, scikit-learn, tensor-flow, scapy, scrapy, BERT etc. Good understanding in statistics, and ability to design statistical hypothesis testing to aid formal decision making. Develops predictive models using Machine Learning algorithms (SVM, Random Forest, Neural Network, Decision Tree, Logistic Regression, K-mean Clustering, linear regression, PCA etc.) Engaging with clients, understanding complex problem statements, and offering solutions in the domains of Retail, Pharma, Banking, Insurance, etc. Contribute to internal product development initiatives related to data science. Develop data science roadmap, and guide data scientist to meet their deliverables. Handling end-to-end client AI & analytics programs. Your role will be a combination of hands-on contribution, technical team management, and c

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap”—the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments—kitchens, warehouses, hotel floors, and homes—to capture the high-fidelity task data that the world’s leading robotics labs use to train their foundation models. About the Role Instawork Robotics creates the highest-quality, highest-diversity datasets for robotics and physical AI. We work with leading robotics builders and research labs to solve one of the most important challenges in robotics: closing the data gap. As a Platform Engineer, you will build the products, services, tools, and infrastructure that power IRL’s data collection, processing, and quality workflows. This is a hybrid product and infrastructure role: you will design platform capabilities for application engineers while also owning the reliability, scalability, cost efficiency, and operation of the systems behind them. You will help shape the platform roadmap by understanding the needs of application engineers, prioritizing high-impact problems, and delivering simple, reliable, and scalable solutions. Who You Are - 5+ years of experience building and operating production software platforms. - Experience designing platform products, backend serv

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Technical Architect: Company Description Okta is the leading independent identity partner. We enable organizations to securely connect the right people and technologies, providing identity solutions that protect workforce and customer identities across a rapidly evolving technology landscape. The P0 Threat Research organization operates at the intersection of adversary research, threat hunting, detection engineering, data science, and product innovation. Our mission is to understand modern adversaries better than anyone else and make that knowledge actionable for our customers and products. Position Description Architect, Threat Research will help define and drive the technical vision for Okta's threat research efforts. This role is focused on understanding how modern adversaries operate, developing new methodologies for discovering and analyzing attacker behavior, and translating that research into actionable outcomes for our customers and products. Initial areas of emphasis include identity, cloud, SaaS, AI, and other emerging technologies, but success in this role is rooted in deep threat research expertise and the ability to rapidly develop expertise in new technologies and attack surfaces. The Architect will serve as a senior technical leader within the Threat Research organization. This individual will work closely with threat researchers, threat hunters, detection engineers, data scientists, product teams, engineering teams, and other senior t

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Technical Program Manager in GitLab’s R&D organization, you’ll lead cross functional initiatives that help teams deliver reliably, efficiently, and at scale. You’ll own programs that cut across multiple product stages and engineering teams, turning strategic priorities into clear plans, aligning stakeholders, and driving progress in an all-remote, asynchronous environment. You’ll use GitLab issues, epics, and handbook-first documentation to create visibility, remove blockers, and keep complex work moving across time zones, while partnering closely with Engineering Leadership at all levels. In you