Quality Management Supervisor in Hyderabad

Opportunity Overview: This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features while also balancing scalability, reusability, and performance. As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, design , clinical and payment teams to deliver solutions that meet compliance, quality, and performance standards. This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems including data solutions, and want to influence architectural decisions for security and scale, drive cross-collaborations for alignment, establish technical standards for consistency and evolve both application and data engineering best practices at scale. What you’ll do: Technical Leadership & Architecture Define and drive the architecture of large-scale, distributed application systems across the Cohere platform. Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements. Champion platform engineering best practices in CI/CD, testing, release management, and observability. Hands-On Engineering Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin). Lead the development of core features and APIs that directly impact providers, payers, and patients. Partner with DevOps and Data teams to ensure seamless integration, scalability, and operati

Opportunity Overview: Cohere Health is seeking a highly analytical, resourceful, and organized Business Development & Sales Operations Analyst to support our growing Growth organization. This role sits at the intersection of business development, sales operations, data analysis, market intelligence, and process improvement. The ideal candidate is naturally curious, comfortable working with data, and able to turn information into actionable insights. This person will support Sales and Growth leadership through account and market research, reporting and analysis, CRM data management, business intelligence, and operational projects. This is a hands-on role for someone who enjoys solving problems, learning new tools, working across teams, and using technology and AI to make teams more efficient and effective. What you’ll do: Account & Market Research Conduct research on health plans, prospects, key executives, organizational structures, market developments, and relevant vendors or technology partners. Research and map key stakeholders and buying committees within target accounts. Monitor company news, earnings, leadership changes, partnerships, and other developments relevant to Sales and Growth. Use AI and other research tools to efficiently gather, analyze, and synthesize information. Research and track competitor use in target accounts. Package research and insights into concise, actionable outputs for Sales, Solutions, Marketing, and leadership. Data & CRM Management Maintain high-quality account, contact, opportunity, and other sales data. Research, validate, enrich, and clean CRM data and identify data-quality issues. Support data governance and help ensure consistent use of sales processes and CRM standards. Reporting, Analytics & Business Insights Analyze sales pipeline, activity, funnel performance, account engagement, and other key business development metrics. Build and maintain Salesforce reports and dashboards that provide actionable insight

Role Summary : A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-II will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and problem solving may be required at times. CSA-II will perform these activities with the help of guidelines to assure efficiency, reliability, and quality. The CSA- II works on problems of diverse scope where analysis of situations requires technical expertise and the use of logical diagnostic skills, including a strong working knowledge of EDI-X12. Roles & Responsibilities: Acts as a primary point of contact at GHX for its customers who reach out to GHX via telephone, email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information. Works cooperatively with other team members and departments to develop effective and timely solutions for customers. Utilizes Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions. Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems. Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues. Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues that cannot be resolved during live customer call. Provides ass

Role: Senior Software Engineer Location: Hyderabad, India (Hybrid) Department: Product Engineering About GHX: GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities. Website: https://www.ghx.com/ LinkedIn: https://www.linkedin.com/company/ghx/ About the Role GHX is seeking a Sr Software Engineer with deep technical expertise and a proven track record in designing, developing, and delivering high-quality, scalable software solutions. The Senior Software Engineer will play a pivotal role in the development of technological solutions, contributing to both existing and next-generation applications. The ideal candidate will be proficient in Java and Spring framework, skilled in software design patterns, experienced with AWS cloud services, and adept in CI/CD pipelines, with a passion for leading innovative projects in a collaborative environment. Duties and Responsibilities Develop scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions. Maintain a deep understanding of software subsystems, their components, interfaces, and data integrations to ensure seamless functionality and scalability. Perform branching updates on the Git

General Summary CSA I Provides first-line support within the Customer Support Center, assisting GHX's important customers with inquiries and basic system usage. Develops foundational knowledge of the GHX B2B exchange, support resources, and tools, utilizing guidelines to ensure efficient and quality support. Handles diverse issues requiring logical diagnostic skills and a developing understanding of EDI-X12. Job description Roles & Responsibilities Acts as a primary point of contact at GHX for customers reaching out via email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information. Works cooperatively with other team members and departments to develop effective and timely solutions for customers. Utilizes the Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions. Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems. Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues. Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues to CSA II & CSA IIIs that cannot be resolved at base level. 6+ Months Experience, with relevant Customer Service Experience GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation compan

Opportunity Overview: This is a hands-on, detail-oriented role embedded within our Clinical Operations and Commercial organizations. The right candidate brings sharp analytical instincts, a bias for action, and the ability to deliver reliable financial support at a pace that keeps up with a fast-moving commercial business. What you’ll do: Review and, where needed, build capacity models for Clinical Operations staff — ensuring headcount aligns with patient volume, operational targets, and cost objectives Update and maintain gross margin workbooks on a monthly basis, incorporating actuals with precision and producing variance commentary that drives decision-making Own headcount management reporting across Clinical Ops and Commercial teams, providing leadership with timely, accurate views of staffing costs vs. plan Analyze the cost impact of process and product improvements, translating operational changes into clear financial outcomes and recommendations Support budget and forecast preparation for both functions — partnering with Operations and Commercial leaders to build credible, data-backed plans Utilize Adaptive Insights (Workday Adaptive Planning) to manage planning cycles, scenario modeling, and financial reporting with efficiency and accuracy Apply AI-powered analytics tools to automate routine tasks, surface insights faster, and continuously elevate the quality of financial outputs This role rewards people who care deeply about the quality and timeliness of their work and who bring a collaborative, ownership-driven mindset to everything they do. Strong attention to detail — gross margin workbooks and capacity models are foundational to how we run the business, and getting them right matters Fast turnaround — leadership relies on timely analysis to make decisions; the expectation is responsive, not reactive Strong partnership instincts — you work closely with Operations and Commercial leaders and must earn their trust through consistent, high-quality support Av

Opportunity Overview: We are seeking a Senior Business Intelligence Engineer to join our Intelligence team. In this role, you will design, build, and optimize scalable data models and analytical assets that power reporting and self-service analytics across the organization. You will play a key role in strengthening our BI ecosystem by partnering closely with data platforms, and product teams to deliver high-quality, governed, and performant datasets and dashboards, while upholding best practices and standards.. This is an ideal opportunity for an experienced BI engineer who thrives in a hands-on technical role, can independently support complex initiatives, and is passionate about building clean, reliable, and scalable data foundations. This position offers the chance to have a substantial influence on the company, with the potential for rapid career advancement in a highly visible environment. What you’ll do: Collaborate with business stakeholders to understand reporting needs and translate them into functional requirements. Design, develop, and maintain BI reports, dashboards, and data visualizations using BI tools (e.g., Tableau, Power BI, etc.). Build and optimize Tableau dashboards and KPI frameworks with a focus on performance, usability, governance, and row-level security. Ensure data consistency and quality in reports by working closely with the data management team. Apply best practices in dbt modeling, testing, version control, and release management to ensure high-quality, maintainable pipelines. Perform data analysis and ad-hoc queries to support business decision-making. Stay current with industry best practices and emerging BI technologies. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of secu

Opportunity Overview: We are seeking a Senior Data Engineer to contribute to the design and delivery of our cloud-native healthcare data platform. You will implement scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines strong hands-on engineering with collaboration across platform, analytics, and business teams. What You'll Do Data Engineering Delivery Deliver complex data engineering projects in collaboration with cross-functional teams Drive technical execution from design through production deployment Implement scalable data patterns and reusable frameworks Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Contribute to Apache Iceberg implementation and optimization Apply standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Implement data quality frameworks and validation layers Support observability and monitoring practices Contribute to operational excellence and reliability improvements Participate in architecture and design discussions Conduct and participate in code reviews Mentor junior engineers and share best practices ISMS roles and responsibilities Good knowledge of Information security Oversee specific business processes within the ISMS. Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans. Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility. They are also responsible for implementing risk treatment plans. Conduct the BCP and other test related to information security continuity along with CISO Responsible for monitoring and reporting on the performance of the ISMS. Responsible for implementation of security policies and procedures and report

Opportunity Overview: This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance. As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, and clinical teams to deliver solutions that meet compliance, quality, and performance standards. This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems, and want to influence architecture and engineering practices at scale. What you’ll do: Technical Leadership & Architecture Define and drive the architecture of large-scale, distributed application systems across the Cohere platform. Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements. Champion engineering best practices in CI/CD, testing, release management, and observability. Hands-On Engineering Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin). Lead the development of core features and APIs that directly impact providers, payers, and patients. Partner with DevOps and Data teams to ensure seamless integration, scalability, and operational readiness. Quality & Compliance Focus Embed automated testing, monitoring, and release safeguards into the development lifecycle. Proactively address compliance and audit-readiness requirements in application

Opportunity Overview: We are seeking a Lead Data Engineer to drive the design and delivery of our cloud-native healthcare data platform. You will lead the implementation of scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines deep hands-on engineering with technical leadership and collaboration across platform, analytics, and business teams. What you’ll do: Lead Data Engineering Initiatives Lead delivery of complex data engineering projects across multiple teams Drive technical execution from design through production deployment Establish scalable implementation patterns Build and Optimize Data Platforms Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Lakehouse Engineering Lead Apache Iceberg implementation and optimization Define standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Data Quality and Reliability Implement data quality frameworks Drive observability and monitoring practices Improve operational excellence and reliability Technical Leadership Review architecture and design proposals Conduct code reviews and engineering reviews Mentor engineers and establish best practices ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. Required Qualifications: 8–12 years of Data Engineering experience. Experience leading enterprise-scale data initia

Opportunity Overview: We are seeking a Sr Business Intelligence Engineer to join our Intelligence team. In this role, you will drive the development and optimization of our analytical infrastructure, enabling efficient, scalable, and consistent reporting and analytics across the organization. You will play a critical role in shaping the foundation of our BI ecosystem—working at the intersection of engineering, data modeling, and stakeholder enablement. This is an ideal opportunity for an experienced BI engineer who can execute cross-functional projects, design performant data models, and contribute to the execution of a unified data strategy across platforms. You will also provide guidance and mentorship to junior team members and contribute to the evolution of Cohere’s modern data stack and governance practices. What you’ll do: Lead the execution and refinement of our business intelligence and analytics architecture, ensuring consistency, performance, and scalability across dashboards and self-service tools. Design and implement robust semantic and dimensional data models supporting operational, clinical, and strategic analytics use cases. Collaborate closely with data platform, analytics, and product teams to define shared data definitions, build source-of-truth datasets, and align transformations with stakeholder needs. Improve data pipeline efficiency and maintainability by establishing and enforcing best practices in dbt modeling, testing, and documentation. Support release management, quality testing, version control, and promotion of analytics assets across environments. Enable data providers and analysts to deliver high-impact dashboards and KPI frameworks using Tableau, with an emphasis on performance, usability, and governance. Serve as the primary Tableau Cloud SME for the organization, including user management, security, performance tuning, and environment configuration. Lead integration of Tableau dashboards into front-end web applications using the Ta

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The L1 Support Team Leader is an experienced people leader responsible for managing a team of L1 Support Representatives, ensuring operational excellence, driving team performance, and improving processes. This role handles complex leadership scenarios, contributes heavily to quality, training, and continuous improvement efforts, and acts as a key operational anchor for the L1 organization. Regularly addresses complex staffing, performance, customer escalation, and operational challenges with minimum guidance. Influences improvements beyond the immediate team and contributes meaningfully to Support-wide initiatives. Lead, coach, and develop a full team of L1 Support Representatives, including performance management. Conduct structured 1:1s, team meetings, and continuous coaching to improve overall team capability. Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc) and create action plans to maintain or improve performance.

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Technical Leader supporting Redwood products provides day-to-day leadership and technical guidance to a team of Level 2 and Level 3 Support Engineers. This role balances hands-on technical involvement, operational oversight, and people leadership, ensuring consistent SLA performance and high-quality handling of complex customer issues. The Technical Leader is developing confidence in technical leadership and customer escalation handling while supporting team performance, cross-functional collaboration, and continuous improvement initiatives. Operational Excellence Oversee daily ticket queues and ensure SLA compliance. Monitor long-running or stalled tickets and take corrective action. Handle a defined number of tickets weekly to maintain technical proficiency. Unblock high-priority or complex cases to maintain workflow continuity. Advanced Technical Issue Management Independently resolve complex issues using establish

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. Architect and develop enterprise-grade services using Java 11+, Spring Boot, Spring Data, Hibernate Design and optimize highly available, high-throughput systems for file transfer and data processing Build and maintain RESTful APIs and integration endpoints for enterprise customers Implement security best practices across authentication, authorization, and encryption Contribute to React-based front-end development for admin and monitoring interfaces Leverage Docker and Kubernetes to build and deploy cloud-native services Partner with Product Management to translate requirements into scalable technical designs Lead code reviews, drive continuous improve

Global Quality Front-End Central Quality Assurance Engineer/Sr Engineer – (GQ FECTQA MOI) — Hyderabad - Phoenix Aquila, India. Apply via Workday.