Regulatory Operations Analyst in India

Job Title Site Leader (Director), Operations Quality Assurance- Job Description The Site Leader (Director), Operations Quality Assurance is responsible for leading the Quality function across the Pune (Chakan) manufacturing sites. This role provides strategic and operational leadership to ensure all medical devices, manufacturing processes, and quality system activities comply with applicable regulatory requirements, Philips standards, and business objectives. Your Role: Lead all Operations Quality Assurance activities across the Pune (Chakan) manufacturing sites, ensuring compliance, product quality, patient safety, and operations quality performance. Accountable for developing and executing the Operations Quality Strategy, translating enterprise quality objectives into measurable site-level priorities/results, driving a culture of quality and compliance, ensuring inspection readiness, and continuously improving quality performance across the sites. As the senior Quality leader and designated Quality Management Representative, the Director represents the organization during regulatory inspections/external audits, ensures the effectiveness and compliance of the Quality Management System and partners closely with Operations, R&D, Regulatory Affairs, Supply Chain, and Business Leadership to ensure product quality, patient safety, and business continuity. Ensure all products, manufacturing processes, and quality system activities comply with FDA regulations, ISO 13485, ISO 14971, MDSAP, EU MDR, and other applicable global requirements. Lead and represent the sites during FDA inspections, Notified Body audits, customer audits, and regulatory authority interactions, maintaining a continuous state of inspection readiness. Drive timely resolution of audit findings, compliance gaps, nonconformances, and CAPA act

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the Team: The OCL Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest standards of quality and customer experience. About the Role: Manage customer grievances, executive escalations, and regulatory complaints across voice and written channels. Drive end-to-end case resolution through customer engagement, RCA preparation, stakeholder coordination, and regulatory reporting while ensuring timely, compliant, and high-quality outcomes. Expectations / Requirements: 1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms. 2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities. 3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance. 4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions. 5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities. 6: Maintain complete documentation and ensure adherence to internal policies and compliance requirements. 7: Ensure brand consistency in written communication, including tone, accuracy, and financial/legal terminology. 8: Meet daily productivity and quality targets while maintaining high customer satisfaction. Superpowers / Skills

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: As a Quality Operations Specialist, you are the operational backbone of the Services supply quality program — ensuring every Service that goes live on Airbnb meets Airbnb's standards of safety, design, and trust. You operate as the subject matter expert (SME) for your functional area with full autonomy, own quality assurance across the team, drive process improvements, and mentor L4/L5 colleagues. You represent the team in cross-functional conversations and are the primary operational point of contact for senior stakeholders. A Typical Day: As a key member of the Operations team, you will apply deep domain expertise across a range of workflows — from reviewing Service submissions to driving cross-functional process improvements. This role demands full ownership, consistent delivery against performance metrics, and the ability to lead and develop the team around you. Review onboarding funnels for incoming Services and evaluate their readiness for listing on Airbnb, ensuring all policy, design, and regulatory requirements are met. Manage daily queue prioritization and work allocation; ensure the team delivers against production goals with minimal supervision. Serve as SME — resolve escalations and complex edge cases; guide the team on policy interpretation and ambiguous decisions. Mentor and

• Overseeing daily administrative operations within the power plant • Ensuring compliance with all regulatory requirements and standards • Managing and coordinating plant maintenance schedules • Collaborating with various departments to streamline plant processes • Supervising administrative staff and providing training and development opportunities • Preparing reports and documentation for internal and external stakeholders • Implementing best practices to optimize plant efficiency and performance • Participating in strategic planning and decision-making processes Source: Adani Group | Job ID: 40335

Engineer - Operations (Wind) is responsible for supporting the operations activities of wind energy assets. This role involves executing daily maintenance tasks, ensuring efficient asset performance, and monitoring operational parameters. The Engineer will assist in improving asset reliability, optimizing processes, and maintaining compliance with safety, regulatory, and operational standards. Additionally, the Engineer will contribute to technology initiatives, assist in team development, and support financial and operational goals within the wind portfolio. Source: Adani Group | Job ID: 58131

DGM - Mine Operations encompasses overseeing all aspects of mining operations, from planning and execution to resource management and quality control. Responsible for ensuring adherence to approved plans and safety protocols, the Manager directs drilling, blasting, and coal seam removal activities, guiding shift leaders to meet production targets. Collaborating closely with colliery engineers, they facilitate continuous improvement initiatives and preparatory works, while also managing equipment maintenance and contractor relations. The Manager plays a pivotal role in driving productivity, cost reduction, and safety enhancement measures, ensuring compliance with regulatory guidelines and DGMS standards. Source: Adani Group | Job ID: 47496

Assistant Manager encompasses overseeing all aspects of mining operations, from planning and execution to resource management and quality control. Responsible for ensuring adherence to approved plans and safety protocols, the Manager directs drilling, blasting, and coal seam removal activities, guiding shift leaders to meet production targets. Collaborating closely with colliery engineers, they facilitate continuous improvement initiatives and preparatory works, while also managing equipment maintenance and contractor relations. The Manager plays a pivotal role in driving productivity, cost reduction, and safety enhancement measures, ensuring compliance with regulatory guidelines and DGMS standards. Source: Adani Group | Job ID: 55748

To oversee and manage the day-to-day operations of the R&D Yard, ensuring efficient handling, storage, inspection, movement, and documentation of import and export materials. The role is responsible for optimizing yard utilization, maintaining inventory accuracy, ensuring regulatory compliance, and driving continuous improvement initiatives to support business objectives Source: Adani Group | Job ID: 54895

Assistant Manager encompasses overseeing all aspects of mining operations, from planning and execution to resource management and quality control. Responsible for ensuring adherence to approved plans and safety protocols, the Manager directs drilling, blasting, and coal seam removal activities, guiding shift leaders to meet production targets. Collaborating closely with colliery engineers, they facilitate continuous improvement initiatives and preparatory works, while also managing equipment maintenance and contractor relations. The Manager plays a pivotal role in driving productivity, cost reduction, and safety enhancement measures, ensuring compliance with regulatory guidelines and DGMS standards. Source: Adani Group | Job ID: 48444

This role is responsible to manage the general shift operations of the thermal power plant, ensuring efficient and safe operations, adherence to regulatory standards, and support for maintenance activities. The role involves managing the startup, shutdown, and tripping of the plant, as well as coordinating with various departments to maintain operational excellence. Source: Adani Group | Job ID: 42519

This role is responsible for overseeing all aspects of boiler operations, ensuring efficiency, safety, and compliance with regulatory standards. This role requires strong leadership, technical expertise in boiler systems, and a focus on continuous improvement. Source: Adani Group | Job ID: 44236

Site Head (Small) - Solar O&M is responsible for overseeing the daily operations of a small-scale solar energy site (0-50 MW), ensuring financial, operational, and safety targets are met consistently. This role includes monitoring budgets, maintaining high standards of safety and compliance, and achieving operational metrics that contribute to the organization’s sustainability and growth objectives. Additionally, the Site Head is responsible for personnel management, asset and inventory optimization, and ensuring adherence to all regulatory and audit standards. The primary goal is to meet and exceed site performance targets while fostering a culture of safety, operational excellence, and continuous improvement. Source: Adani Group | Job ID: 58128

The Mines Manager is entrusted with the comprehensive oversight and direction of all mine operations, ensuring stringent adherence to safety standards, operational efficiency, and regulatory compliance. Tasked with strategically deploying resources, including equipment and personnel, they spearhead drilling, blasting, and coal seam removal activities while instilling a pervasive culture of safety among both employees and contractors. Collaborating closely with engineering teams, they engage in proactive planning to tackle seasonal challenges, all geared toward the overarching goal of meeting production targets while driving continuous improvement initiatives to enhance productivity and cost-effectiveness. Source: Adani Group | Job ID: 58104

The Mines Manager is entrusted with the comprehensive oversight and direction of all mine operations, ensuring stringent adherence to safety standards, operational efficiency, and regulatory compliance. Tasked with strategically deploying resources, including equipment and personnel, they spearhead drilling, blasting, and coal seam removal activities while instilling a pervasive culture of safety among both employees and contractors. Collaborating closely with engineering teams, they engage in proactive planning to tackle seasonal challenges, all geared toward the overarching goal of meeting production targets while driving continuous improvement initiatives to enhance productivity and cost-effectiveness. Source: Adani Group | Job ID: 55732

To lead and manage end-to-end physical security operations of the Solar Manufacturing plant at Mundra, ensuring protection of plant assets, people, materials, and infrastructure. The role is responsible for implementing best-in-class security practices aligned with business continuity, regulatory compliance, and operational excellence. Source: Adani Group | Job ID: 55799