Relationship Management in Bengaluru

Here’s a summary of the role: If you enjoy solving customer problems, getting hands-on with web applications, and digging into issues rather than simply passing them on, this could be a great fit. As a Technical Support Specialist, you’ll support customers using a large SaaS platform, troubleshoot web-based application issues, communicate clearly over phone and email, identify and reproduce bugs, and work with escalation teams when deeper investigation is needed. Here’s a breakdown of what you’ll do: Provide responsive technical support to external customers and internal stakeholders through phone and email, helping them use the SaaS platform effectively. Troubleshoot web-based application issues by understanding the customer’s problem, checking relevant settings and history, testing possible solutions, and identifying whether an issue is reproducible. Investigate application errors and determine when an issue should be treated as a product bug and escalated to the appropriate Tier 2 or product team. Build strong customer relationships by explaining technical concepts clearly to non-technical users and keeping customers informed throughout the resolution process. Use product documentation, previous support cases, and available knowledge resources to investigate issues and continuously expand your product and technical knowledge. Work collaboratively with Tier 2, escalation, Customer Success, and other teams to resolve complex issues and provide a smooth customer experience. These are the essentials you’ll need to get an interview: 5+ years of relevant technical/customer support experience in a SaaS or product environment is strongly valued. Hands-on experience supporting web-based applications and troubleshooting issues for customers. Strong troubleshooting and problem-solving ability, including the ability to investigate, reproduce, test, and isolate application issues before escalating. Excellent written and verbal English communication skills, with confidence sup

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Partnerships Lead - Instawork Robotics Labs || Bengaluru, India (Extensive Travel) · Field & Growth Operations About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Instawork is building the data engine for the future of physical AI. To do that at scale, we need reliable, high-volume access to businesses across India whose skilled manual work becomes the training data for the next generation of robotics. We are looking for a Partnerships Lead to secure that access — both by hunting new opportunities directly and by brokering relationships with the people who already control access to hundreds of businesses: association presidents, lenders, government officials, and enterprise leaders. Your job is to convert both cold outreach and high-trust institutional relationships into onboarding pathways at scale. What You'll Do Broker access at scale. Identify, cultivate, and close relationships with high-leverage intermediaries — presidents of business associations, lenders, banks, politicians, civil servan

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Senior Recruiter – Non-Tech & Tech Love finding great talent others can't? 🚀 We’re looking for a strong and hands-on Senior Recruiter to own mid-level to senior hiring across both Tech and Non-Tech functions. You’ll partner closely with hiring managers and business leaders to build high-quality talent pipelines, drive targeted sourcing, and close exceptional candidates. What You'll Do Own the end-to-end recruitment lifecycle for mid to senior-level roles. Lead headhunting, niche sourcing, and passive candidate engagement across Tech and Non-Tech roles. Build strong talent pipelines through LinkedIn, referrals, networking, and creative sourcing strategies. Partner with hiring managers and senior leaders to understand hiring needs and define candidate profiles. Manage candidate relationships, interviews, offer negotiations, and closures. Use ATS platforms, AI-powered sourcing tools, and recruitment data to improve hiring efficiency. Mentor junior recruiters or interns and help raise recruitment standards. What We're Looking For 4+ years of experience in Talent Acquisition / Recruitment. Strong track record of hiring mid-level to senior talent across Tech and Non-Tech roles. Experience in campus hiring, including building and managing relationships with colleges, universities, and placement teams. Strong campus engagement skills with the ability to develop long-term relationships with key institutions. Exceptional sourcing and headhunting skills with experience engaging passive candidates. Strong stake

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. We are building one of India’s largest commercial video data collection networks and looking for highly driven field operators who can build teams, close business deals, and drive on-ground operations. This is not a desk job. This role is for hustlers who can operate independently, unlock locations, manage people, and deliver results. What You’ll Do Visit factories, shops, workshops, kitchens, warehouses, garages, and other commercial businesses Convince business owners to allow commercial video data collection Build relationships and close partnerships Hire and manage Field Officers (FOs) and Data Collectors (DCs) Ensure daily recordings happen smoothly at business locations Drive collection targets, team productivity, and output quality Expand into new categories and new areas Who Should Apply Field sales executives Business development executives Vendor onboarding professionals Operations hustlers Team leaders who can manage field staff What We’re Looking For Strong communication and convincing skills Ability to hire and manage teams on the ground Ownership mindset and high energy Comfortable with travel and field work Ability to work independently without constant supervision Earnings & Growth 💰 Earn ₹60,000 to ₹4,00,000/month based on: Hours delivered Team performance Categories unlocked Operational consistency High performers can grow fast and handle multiple cities/regions. Work Details Location: Across India Mode: Field + Operations High travel involved Success in This Role You will succeed

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Sales team manages the full sales cycle, helping prospects and existing customers leverage Mixpanel to analyse, measure, and improve their customer experience. The Enterprise team focuses on targeting and working with our largest organisations — 1,000+ employees — with an emphasis on high-growth technology companies who are changing the world around us. About the Role As a Senior Enterprise Account Executive, you’ll help our future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market. You’ll focus on enterprise organisations across India, with an emphasis on high-growth technology companies in sectors such as Fintech, eCommerce, Media & Entertainment, and SaaS. Collaboration is key — from building strong relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team. You’ll leverage your prospecting skills selling SaaS to technology companies alongside strong knowledge of Mixpanel’s product and ecosystem to close new business, powering the next generation of innovative Australian companies. This is a great opportunity for an experienced enterprise seller who thrives in complex, multi-stakeholder sales cycles and wants to play a visible role in building Mixpanel’s presence across the India market. Responsibilities Generate new business opportunities by selling directly to top-tier digital analytics decision-makers, including C-level executives and other key stakeholders across India and South Asia Manage 6–18 month sales cycles, including a

About Your Team Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives. Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies. Our core mandate centers on two critical pillars: driving world-class Talent Density and continuously elevating Employee Experience. We achieve this by relentlessly attracting, developing, and retaining the highest caliber of professionals, ensuring that every individual contributes significantly to our success. Concurrently, we are committed to shaping an unparalleled employee experience—one defined by transparent communication, meaningful development, and a deeply engaging, inclusive culture. As stewards of the company's most valuable asset—its people—we design, implement, and champion people strategies that directly translate into sustained business growth and a position as one of India’s most sought-after e-commerce destinations. About Your Role As Senior Talent Partner, you’ll own our ongoing quest to discover talent, build a strong employment brand, and ensure great relationships with both candidates and stakeholders. You’ll be in charge of hiring for one of the businesses. You’ll own the recruiting strategy and drive execution. You’ll partner up with business stakeholders and work with them in closing monthly/quarterly/annual hiring requirements. You’ll also help in building a strong brand and support stakeholders in making the right recruiting decisions by providing necessary insights.

Android Framework Engineer Description - Job Summary • This role is responsible for designing, developing, testing, and maintaining software applications that cater to specific user needs or business requirements. The role plans, executes, and monitors software development projects, ensuring they are delivered on time, within budget, and according to quality standards. The role identifies potential risks and challenges in software projects and implement strategies to mitigate these risks for successful project outcomes. Responsibilities • Oversees the software application development projects and team of junior developers. • Allocates resources to complete programming projects, and designing detailed plans to ensure applications are functioning properly. • Provides technical support for the development and implementation of applications dealing with complex high-performance computing systems. • Defines and documents product requirements, user stories, and epics and works closely with the agile team to execute on the product backlog. • Leads multiple project teams of other software applications engineers and internal and outsourced development partners responsible for all stages of design and development for complex products and platforms, including solution design, analysis, coding, testing, and integration. • Manages and expands relationships with internal and outsourced development partners on software applications design and development. • Reviews and evaluates designs and project activities for compliance with applications design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. • Provides domain-specific expertise and overall software applications leadership and perspective to cross-organization projects, programs, and activities. • Drives inno