Relationship Management in India

Manage sourcing and purchase of the specified spend category, develop and sustain vendor relationships and negotiate best price points, thereby meeting specifications of quality, timelines within the stipulated budgetary requirements. Source: Adani Group | Job ID: 56442

The purpose of this role is to Liaison, creating and building strategic relationships with key stakeholders in Central/ State/ Local Govt. bodies and working closely with Business Leaders and oversee strategic business initiatives from development through successful execution with the collaboration of senior leadership and departmental heads. Source: Adani Group | Job ID: 56243

Manage sourcing and purchase of the specified spend category, develop and sustain vendor relationships and negotiate best price points, thereby meeting specifications of quality, timelines within the stipulated budgetary requirements. Source: Adani Group | Job ID: 57068

Role Overview As a Key Account Manager / Enterprise Account Manager, you will own strategic relationships with leading D2C, digital-first, and retail brands. You will help them drive customer acquisition, engagement, retention, and support through the Paytm Pi Marketing platform—our AI-powered customer engagement platform. In this role, you will be responsible for driving new business, growing existing accounts, and positioning our comprehensive suite of solutions across Enterprise CPaaS, AI Agents, and Omnichannel Customer Engagement. Key Responsibilities 1. Business Development & Revenue Portfolio Ownership: Own the acquisition and growth of a strategic portfolio of D2C, e-commerce, and retail brands. Target Achievement: Consistently deliver on annual revenue, gross margin, and account growth targets. Expansion: Proactively identify and execute cross-sell and upsell opportunities across the full product suite. Stakeholder Engagement: Build, nurture, and manage strong executive relationships with CXOs and decision-makers across Marketing, CRM, Digital, Customer Experience (CX), Support, Product, and E-commerce teams. 2. Sales & Account Growth End-to-End Sales Lifecycle: Lead the complete sales lifecycle—from initial solution mapping and commercial negotiation to final closure and account expansion. Strategic Planning: Develop and execute comprehensive account plans for key enterprise clients. Adoption & Performance: Drive long-term product adoption, platform usage, and account retention. Metrics & KPIs: Continuously track key business metrics, including revenue growth, adoption rates, and customer success KPIs. 3. Solutioning Understand complex customer challenges and architect tailored solutions across: Enterprise CPaaS: WhatsApp, SMS, Voice, Email, and RCS AI Agents Omnichannel Customer Engagement Conversational Commerce 4. Cross-Functional Collaboration Product & Engineering: Share critical customer feedback, adoption barriers, feature requests, and market

BD Lead is responsible for driving, identifying and securing new business opportunities. This role involves strategic planning, market analysis, project evaluation, and managing stakeholder relationships to ensure successful acquisition and execution of projects. Also, oversees the preparation of high-quality proposals and bids, conduct financial analysis, and ensure compliance with regulatory standards while collaborating with cross-functional teams. Source: Adani Group | Job ID: 49801

The Executive - Closing is primarily focused on prospecting new accounts within assigned projects and geographical areas to meet revenue goals. This role involves identifying leads, seeking business opportunities, and developing strong client relationships to facilitate effective sales. The Closing Manager is responsible for ensuring a positive customer experience and driving revenue generation through consistent follow-ups and interactions. Source: Adani Group | Job ID: 55305

Lead - Sales Hyperscale is responsible for driving business growth within the hyperscale market segment by developing and executing strategic sales initiatives. This role involves building strong relationships with key stakeholders, leading a sales team, and working closely with cross-functional teams to deliver tailored solutions to hyperscale data centre clients. Source: Adani Group | Job ID: 57070

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. About the Department: The FTT – Operations group develops and supports products that power the daily operations of the Middle and Back Office. The team collaborates closely across functions to deliver reliable, scalable solutions that drive business efficiency. Joining this group means working in a dynamic, technically driven environment where innovation and teamwork are valued, and your contributions directly impact operational success. How You Will Add Value? Core Responsibilities: You will design and build software solutions with product owners to meet business needs. You will manage product backlogs and prioritize development tasks. You will participate in sprint and release planning activities. You will develop, test, and maintain high-quality code. You will conduct code reviews and ensure adherence to standards. You will support deployments and optimize performance. You will build full-stack applications across services, APIs, and infrastructure. You will collaborate with analysts

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. About the Department: Performance & Attribution (Eq/Bal) team provides critical portfolio insights that support investment decisions and client reporting. The team collaborates with advisory, risk, investment, compliance, and legal partners to ensure high-quality, compliant outputs. You will work in a collaborative, analytical environment and gain exposure to advanced portfolio analytics and cross-functional stakeholders. How You Will Add Value? Core Responsibilities: You will analyze portfolio performance, attribution, and risk metrics. You will validate data and resolve exceptions. You will create insightful performance commentary. You will identify and fix complex data issues. You will ensure timely report delivery. You will build custom reports and queries. You will review GIPS composite inclusion. Strategic Responsibilities: You will enhance data quality and reporting coverage. You will stre

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. About the department: The Global Compliance Transaction Monitoring Team at Fiduciary Trust Company International helps protect the organization from money laundering, sanctions, and terrorist financing risks. The team monitors client activity, reviews higher-risk transactions, conducts sanctions screening, and supports regulatory reporting requirements. Team members work closely with compliance, risk, and business stakeholders to strengthen the firm’s control environment and support regulatory compliance across global operations. How you will add value? Core Responsibilities: You will administer the GIFTS transaction monitoring platform. You will support the Threat matrix monitoring program. You will conduct Anti-Money Laundering investigations. You will perform quality assurance reviews. You will consolidate alerts and case information. You will maintain search-list profiles within GIFTS. You will oversee daily monitoring operations activities.

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. About the department: Our Middle Office Client Services team supports trading, investment operations, and loan administration across complex financial instruments. Working closely with Traders, Portfolio Managers, Legal, Compliance, and external partners, the team ensures accurate settlements and strong operational controls. Team members gain exposure to sophisticated loan products, contribute to process improvements, and build valuable cross-functional relationships in a dynamic environment. How you will add value? You will lead, coach, and develop bank loan operations team members. You will oversee trade capture, allocations, and lifecycle events. You will manage primary and secondary loan settlements. You will resolve settlement exceptions and reconciliation breaks. You will oversee corporate actions and loan restructuring activities. You will maintain security master data accuracy and integrity. You will oversee workflows across Aladdin, Wall Street Office, ClearPar, and related platforms. You

Lead - Cargo Commercial & Business Development is responsible for driving growth and revenue through strategic business initiatives while ensuring the highest level of customer service is delivered. This dual role involves identifying and pursuing new business opportunities, fostering relationships with key stakeholders, and overseeing the customer service team to maintain service excellence. Source: Adani Group | Job ID: 56665

Job Title: Customer Service Manager Location: Diggi Malpura Road, Jaipur, Rajasthan Job Type: Full Time - Work from Office Job Descriptions: At our client, they don’t just sell fashion we build meaningful relationships with our customers. Now, we’re on the lookout for a fashion forward, passionate and empathetic Customer Support Executive to join our growing team! What you'll do: • Be the voice of our client and deliver delightful experiences across chat, email, and calls • Resolve customer queries with speed, empathy, and a smile • Collaborate with logistics, tech, and design teams to ensure smooth operations • Gather feedback that helps shape the future of our brand Who you are: • A great communicator (Hindi & English fluency is a must) • Calm under pressure and solutions-oriented • Obsessed with delivering top-notch service • 1 2 years of prior customer service experience must

call center BPO executive, also known as a customer care executive or customer service representative (CSR), is responsible for providing customer service and support to callers: Answering phones Responding to customer questions Assisting with customer issues Handling customer complaints Resolving customer complaints Ensuring a positive customer experience Building strong customer relationships BPO stands for business process outsourcing, which encompasses a broader range of activities than call centers. BPO includes customer-facing tasks like sales and marketing, as well as behind-the-scenes tasks like accounting and HR. Call centers, on the other hand, primarily focus on customer communication and support

call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel