Jobs in India

Senior Customer Engineer in India

1,061 active opportunities · Updated October 2026

Explore current senior customer engineer jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Bengaluru, India· Full-time
✓ Quality checkedCompany trend -79.5%

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director of Recruiting, Engineering and Information Technology, you’ll lead GitLab’s India-based recruiting efforts for Engineering and IT while helping shape technical hiring across the broader Asia-Pacific region. You’ll lead recruiting managers and their teams, set the regional talent strategy, and maintain direct ownership of senior and executive-level searches. Reporting to the Vice President of Talent Acquisition or an equivalent senior Talent Acquisition leader, you’ll help GitLab build exceptional technical teams in high-growth markets and create a scalable, well-documented recruiting model. Yo

GitRestMachine LearningAI
G
📍 Bengaluru, India· Full-time
✓ Quality checkedCompany trend -79.5%

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Software Engineer in GitLab's Security section, you'll contribute to the data layer behind our vulnerability and dependency management capabilities. You'll design and develop well-scoped features within the systems that ingest, store, index, and query security report data, including integrations with key third-party systems. With a strong focus on PostgreSQL and scalable backend design, your work will support security features delivered by teams across GitLab. You'll work with clear context and strong support from the Senior Software Engineers and Staff Software Engineers around you. Yo

PythonSQLPostgreSQLGit
JT
📍 India
✓ Quality checkedCompany trend -100%

Job description • You will perform the day-to-day data centre/computer operations (such as running the batch programs, printing of reports, systems and data backup, tapes/cartridges preparation and storage, etc). • You will be required to pro-actively monitor the data centre systems' uptime and performance (such as Server, Midrange and/or Mainframe systems, Networking equipment, Telecommunication connections, Email and Security Systems, Data Centre environment, etc) to prevent any down time or low performance. • You will diagnose and log down hardware problems into incident ticketing system, coordinate the problem resolution with the respective vendor or second level support personnel. • You will liaise with the vendors and other technical teams on any data centre related maintenance and installation activities. • You will also assist to provide helpdesk and basic IT troubleshooting support. • You will also assist in other IT related projects implementations. Job Requirements: • "A" Level Holders, ITE Graduates, Diploma and Degree Holders are welcome to apply. Those with at least 2 years of working experience will be considered for senior roles. • Experience in operating Windows Server, UNIX and/or AS/400 systems. • Good in work prioritization and able to maintain the service levels. • A detailed and systematic person, following the data centre operating procedures. • Willing to perform 12-hour Shift Work.

PE
📍 Pune, India· Full-time· Hybrid
✓ Quality checked

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion.

R
📍 Gurugram, Haryana, India· Full-time
✓ Quality checkedCompany trend -93.7%

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust & Safety Operations team safeguards Roblox’s community and creators. Within this organization, our IP and Legal Compliance Operations teams are dedicated to protecting Intellectual Property, ensuring strict regulatory compliance, and facilitating a safe, fair environment for rights holders, developers, and users. We scale Operations and elevate our users’ experience through a multi‑year vision, rigorous execution, and data‑driven decision making. You will be reporting to the Manager Data Operations and act as the data SME for both IP and Compliance Operations, working closely with other domain-specific data analysts on the team. This position is critical to understanding, optimizing, and reporting on the operational performance of our Intellectual Property enforcement and our Legal Compliance workflows. You Will: Own the analysis and reporting for both I ntellectual Property Operations and broader Legal Compliance Workflows. Deliver recurring KPI packs for senior leadership across Safety, Legal, and Developer Relations partners. Identify opportunities through trend and cohort analysis; build business cases and lead cross‑functional initiatives from concept to impact. Collabora

PythonSQLAWSGit
O
📍 India· Full-time
✓ Quality checkedCompany trend -71.1%

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Backend Engineer We’re redefining Privileged Access Management (PAM) from the ground up, purpose-built for Cloud, SaaS, Databases, Containers, and any virtualized environment. Our mission is to simplify and secure workforce access with seamless, secure-by-default workflows that adapt dynamically to modern infrastructure. We eliminate standing privileges, enforce least privilege, and embed Zero Trust principles into every access workflow by default. About the Role We are seeking a Staff Backend Engineer to serve as the core technical anchor and senior Individual Contributor (IC) for our newly established engineering pod in India. At the P4 level, your primary sphere of influence will be at the team level —taking ownership of complex, ambiguous problems and defining how to solve them cleanly, securely, and efficiently. In this role, you will lead by example through hands-on architecture, high-velocity coding, and end-to-end execution. You will drive the implementation of secure database and network device connectors (routers, switches, firewalls) on top of our core Zero Standing Privileges (ZSP) platform. You will work closely with our local Technical Team Lead to elevate the pod’s engineering craft, acting as a technical multiplier for mid-level developers while ensuring tight architectural alignment with our global team. What You’ll Be Doing Execution & Technical Impact End-to-End Ownership: Consistently design, code, debug, test, moni

JavaSQLAWSDocker
O
📍 Bengaluru, India· Full-time
✓ Quality checkedCompany trend -71.1%

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we’re building the future of secure, enterprise-grade AI Agents . We’re looking for a Principal Engineer to join our global AI Engineering team. In this role, you will be instrumental in designing and building the intelligent, user-facing experiences and the end-to-end AI solutions that power them. This is a senior individual contributor role for a hands-on engineer who can set technical direction, mentor others, and partner closely with our cross-geo counterparts as part of one global team. What you'll do : Drive the architecture and design of AI solutions, leading cross-functional initiatives across Product, Design, and Data Science. Design, build, and refine the core backend services that power our AI solutions, including LLM orchestration, RAG pipelines, and generative AI features. Build high-performance Agentic Experiences (AX) for web and mobile, engineered for streaming responses and low latency. Champion observability and operational excellence to ensure our AI services meet enterprise-grade standards for reliability and performance. Develop robust backend services to power our AI solutions, including LLM orchestration, RAG pipelines, and generative AI features Enable the successful delivery of key AI projects through technical leadership and hands-on execution. Mentor engineers, raising the bar on technical craftsmanship and solution quality across the full stack. Collaborate with cross-geo peers to ensure globally aligned designs, shared

TypeScriptPythonReactAWS
A
📍 Gurugram, India· Full-time
✓ High-confidence listingCompany trend -68.2%

From ₹92.4L/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: As a Quality Operations Specialist, you are the operational backbone of the Services supply quality program — ensuring every Service that goes live on Airbnb meets Airbnb's standards of safety, design, and trust. You operate as the subject matter expert (SME) for your functional area with full autonomy, own quality assurance across the team, drive process improvements, and mentor L4/L5 colleagues. You represent the team in cross-functional conversations and are the primary operational point of contact for senior stakeholders. A Typical Day: As a key member of the Operations team, you will apply deep domain expertise across a range of workflows — from reviewing Service submissions to driving cross-functional process improvements. This role demands full ownership, consistent delivery against performance metrics, and the ability to lead and develop the team around you. Review onboarding funnels for incoming Services and evaluate their readiness for listing on Airbnb, ensuring all policy, design, and regulatory requirements are met. Manage daily queue prioritization and work allocation; ensure the team delivers against production goals with minimal supervision. Serve as SME — resolve escalations and complex edge cases; guide the team on policy interpretation and ambiguous decisions. Mentor and

SQLAgileAIGo
A
📍 India· Full-time
✓ High-confidence listingCompany trend -68.2%

From ₹16.1L/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: The Supervisor – Luxe Operations is responsible for leading a team of Luxe Operations Specialists to deliver a consistently high standard of service across the Luxe host lifecycle. This role blends people leadership, operational oversight, and stakeholder partnership to ensure that both host experience and business outcomes meet the expectations of a premium segment. The supervisor acts as a coach, decision-maker, and escalation point, while also contributing to process improvement and strategic initiatives. A Typical Day: Operational Execution & Business Ownership Oversee the end-to-end Luxe host journey - from onboarding to offboarding. Ensure consistent application of Luxe quality standards across property evaluations, listing audits, and amenity assessments. Act as the primary escalation point for complex or sensitive host situations, including quality concerns, enforcement actions, and appeals. Review and approve high-impact decisions such as listing suspensions, removals, or significant goodwill gestures. Maintain strong oversight of daily workflows, ensuring effective prioritisation, SLA adherence, and accurate execution of SOPs.. Team Leadership & Development Lead, coach, and develop a team of Specialists/Senior Specialists, ensuring performance goals are consistently met at both

S
📍 India· Full-time
✓ Quality checkedCompany trend -100%

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization The Core Infrastructure organization operates the foundational systems that power Stripe globally — including databases (MongoDB, PostgreSQL), high availability and disaster recovery (HADR), AWS cloud infrastructure, Linux servers, container orchestration, mesh networking, service discovery, and network edge infrastructure. Within Core Infra, the Regional Enablement Platform (REP) team helps Stripe launch and operate new regions without learning about broken dependencies from users. REP builds the regionalization, validation, deploy-safety, and operator tooling needed to answer practical launch-readiness questions: can critical payment paths run from the new region, which services still depend on a remote control plane, what breaks under packet loss or failover, and what must be fixed before deploys, launches, traffic shifts, or failovers proceed. The team uses traffic replay, synthetics, failover drills, dependency analysis, CI/CD gates, and incident data to turn those findings into platform fixes, service-owner asks, and reusable readiness checks across networking, HADR, and service teams. This role is based in Bangalore and serves as a senior technical anchor for Core Infrastructure in India, with direct cross-region influence across AMER, EU, and APAC. What you'll do As a Staff Engineer on REP, you will play a key leadership role in enabling Stripe's infrastructure to power all of our products, globally and at scale. You will

SQLPostgreSQLMongoDBAWS
O
📍 India· Full-time
✓ Quality checkedCompany trend -93.3%

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Safely delivering increasingly capable AI systems requires scalable technical safeguards, clear ownership of emerging risks, rigorous deployment readiness, and close coordination across research, engineering, product, operations, legal, policy, and external partners. Our Technical Program Managers lead complex, high-stakes initiatives that turn safety commitments into deployed systems and measurable outcomes. We work across model development, infrastructure, product, and operational response to help ensure our technology is deployed responsibly and cannot be used to cause serious real-world harm. About the Role We’re seeking Technical Program Managers to drive complex product, platform, and safety initiatives across ChatGPT, API, enterprise, and related deployment environments. These roles operate at the intersection of technical strategy and execution: you will turn safety and product priorities into actionable plans, influence architectural and operational decisions, and deliver durable capabilities across model, infrastructure, application, and platform layers. Depending on the role, you may enable sensitive or high-impact model deployments, integrate safeguards into cloud and API platforms, prevent violent misuse and other serious harms, improve detection and enforcement systems, create platform solutions for safety or establish new programs as risks evolve. You will partner deeply with engineers, researchers, product managers, and operational teams while communicating technical tradeoffs and program decisions to senior leadership. You bring technical fluency, product judgment, and a strong execution record. You’re comfortable navigating ambiguity, advocating for users and developers, balancing safety with model usefulness, and leading cross-functional work with urgency, rigor, and empathy. Specific focus areas and scope will vary by opening and level. In

AWSRestMachine LearningAI
O
Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 India· Full-time
✓ Quality checkedCompany trend -93.3%

About the Team OpenAI’s Marketing team helps translate complex technology, research, and product moments into work that can be understood by audiences around the world. The team brings together creative direction, design, writing, production, strategy, marketing, and regional partners to deliver campaigns, launches, films, events, brand systems, social, digital, OOH, experiential, and emerging formats across global markets. This role sits close to creative, production, Brand Marketing, Resource Management, agencies, and cross-functional partners. It is designed for someone who can turn approved strategic direction into a clear program path and keep that path moving—from goals and operating model through creative development, production, launch readiness, and closeout. The role will work closely with Resource Managers to anticipate resource needs, maintain accurate allocations, and identify gaps early enough to address them before they become delivery risks. About the Role As a Strategic Operations Lead, Marketing, you will help design and run the leadership operating model for OpenAI's Marketing organization. This is a senior role for someone who has built 0-1 operating systems in high-growth marketing environments and can move fluidly between strategy, planning, executive communication, and hands-on execution. We're looking for someone who can bring structure to ambiguity without adding unnecessary process: a strategic chief of staff who can stand up planning cycles, QBRs, headcount, prioritization, resourcing asks, investment governance rhythms, leadership cadences, while partnering with strategy & operations managers on budget forecasting, spend execution, variance analysis, and reporting. This role is based in San Francisco, CA. We use a hybrid work model with in-office collaboration Monday through Wednesday and offer relocation assistance to new employees. In this role, you will: Build and run the core Marketing planning system, including annual and half-ye

AWSGitRestAI
P
📍 India· Full-time
✓ Quality checkedCompany trend -90%

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Role As a Strategic Account Director for the BFSI vertical, you will own Postman's most important accounts — India's largest banks, NBFCs, insurers, and AMCs. This is a high-visibility, senior individual contributor role that sits at the intersection of enterprise sales, executive relationship management, and industry evangelism. You will be the trusted advisor to C-suite and senior platform engineering leaders across BFSI, helping them understand how an API-first strategy — underpinned by Postman — accelerates digital transformation, reduces time-to-market, and builds competitive advantage. You will own the full revenue lifecycle — new logos, multi-year expansions, and renewals — while building long-term strategic partnerships that compound over time. You will also identify and engage key ISVs within the BFSI ecosystem, driving co-sell and joint-influence motions that amplify Postman's reach in the sector. What You'll Do Own and grow a portfolio of named strategic BFSI accounts (private and PSU banks, NBFCs, insurance majors, AMCs, capital markets firms) — responsible for new sales, expansion, upsell, cross-sell, and ren

GitMicroservicesAIGo
S
📍 India· Full-time
✓ Quality checkedCompany trend -91.8%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking a Principal People Partner to serve as the primary strategic advisor to our Finance and Legal leadership organizations, including direct partnerships with the Chief Financial Officer and Chief Legal Officer / General Counsel. This is a highly visible, staff-plus role designed for an experienced People Partner who operates with executive presence, strong independent judgment, and the ability to shape people strategy at scale. This role is based in our Menlo Park office, with in-office attendance required three days per week. Due to the nature of ELT partnership, location flexibility is not available for this position. The Principal People Partner will work closely with senior Finance and Legal leaders, the G&A People Partner leadership team, and People Centers of Excellence to drive organizational effectiveness, leadership capability, and business-aligned people strategy. This role reports to the Director, G&A People Partners. THE IMPACT YOU WILL MAKE: As a Principal People Partner, you will operate at the intersection of business strategy, leadership effectiveness, and organizational design, influencing outcomes well beyond your immediate client group. You will: Serve as a trusted advisor to executive leadership: Partner directly with the CFO, G

S
📍 India· Full-time
✓ Quality checkedCompany trend -91.8%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake started as the place companies go to understand their data. Now we're making it the place they build on their data — live applications, real-time experiences, developer tools, and AI. The Apps & Collaboration Product Marketing team sits at the center of that platform expansion, taking products like Snowflake Postgres, Snowflake Unistore, and Snowflake Apps to market. As an MBA intern on this team, you'll work directly with Product, Engineering, Sales, Developer Relations, and Demand Gen to shape how the market understands and adopts some of Snowflake's most ambitious bets. You'll get a front-row seat to how products are launched in the fastest-moving space in tech: data and AI. What You'll Do Help develop go-to-market strategy and positioning for Snowflake's database and apps products Craft messaging that translates complex technical capabilities into clear business value Conduct competitive research and market analysis that directly informs product and sales strategy Build sales enablement assets, content briefs, and launch materials Partner closely with Product, Engineering, Sales, Developer Marketing, and Demand Gen Present your work to senior leaders What We're Looking For Availability to intern 40 hours per week (12 week internship) with start dates 8/17,

RestAIGoRust
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