Senior Customer Engineer Los Angeles in Bengaluru

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. You Will: Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time. Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet’s Enterprise Systems team manages the development, use, and support of the Enterprise Applications including the internal use of Smartsheet. Our team is looking to hire a Senior NetSuite Administrator who is an active listener with great technical skills. As we continue to scale, we are looking for a NetSuite Administrator who understands how to implement and scale enterprise systems. Smartsheet is looking to hire a Senior NetSuite Administrator who will proactively improve and support the development, implementation, and maintenance of Smartsheet’s NetSuite system and other related SAAS enterprise systems. This role reports to the Manager, Enterprise Systems within Corporate IT and is based in India. This NetSuite Administrator will need to demonstrate strong influence and communications skills to collaborate internally with the Finance, Engineering, Sales and IT departments and act as an advisor to the organization on system efficiency and effectiveness. The position will be the primary internal support contact for NetSuite, all related points of integration. You Will: Maintain the NetSuite application and other related 3rd party business applications for internal users Develop, test and deploy customizations, custom objects, 3rd party tools / applications and new NetSuite modules based on evolving business needs Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles Act as NetSuite SME providing training, communication and upd

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. When was the last occasion you had the opportunity to contribute to a company that is shaping an industry and empowering individuals to translate ideas into tangible impact with speed? Smartsheet's core mission is to empower everyone to enhance their work processes. Our business model is founded on identifying exceptional talent and providing them with the autonomy to develop our acclaimed Software as a Service (SaaS) offering. With a user base exceeding 10 million, our platform is utilized across various industries, including construction, retail, and software development, presenting us with unique technical challenges. Smartsheet is seeking a Senior Business DevOps Engineer to join our Corporate Systems Development team in Bangalore. This role will focus on building and scaling our CI/CD pipelines, infrastructure automation, monitoring frameworks, and deployment processes supporting mission-critical integrations across Finance, People, Sales, Legal, IT, and Engineering systems. You’ll work across a variety of systems and platforms (AWS, GitLab, DataDog, Terraform, Boomi, UiPath) to streamline deployment of backend integrations and automation solutions. If you thrive on optimizing developer velocity, ensuring system reliability, and automating everything from build to deploy, this role is for you. The position reports to the Senior Manager, Systems Development and collaborates closely with global developers, architects, and application administrators to ensure our platform foundations are secure, efficient, and scalable

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. You Will: Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time. Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Verify Team The Okta MacOS platform team is responsible for building Okta's MacOS Apps and SDKs. The Okta Verify app allows you to securely access your apps via 2-step verification, ensuring that you, and only you, can access your app accounts. It integrates with MacOS system features by communicating with our backend to and grant proper application access. Position Overview As a Senior SET, you will take end-to-end ownership of the test strategy, execution, and quality assurance for the Okta Verify macOS app, filling a critical gap as our existing framework scales to support advanced Apple feature sets. You will work closely with local engineers and cross-functional US-based mentors to design, build, and optimize scalable automation frameworks that completely replace manual testing validation for critical macOS authentication components. This role requires in-depth understanding of macOS system internals, native app archit

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Software Engineer Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.. Auth0 Auth0 is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver conve

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta & the TDI Dev Prod Engineering Team : Technology, Data, and Insights (TDI) is on a mission to accelerate Okta's scale and growth. We bring world-class business acumen and technology expertise to every interaction. We also drive cross-functional collaboration and are focused on delivering measurable business outcomes. The TDI DevProd Engineering team owns the foundational CI/CD platforms that power Okta’s business, spanning cloud infrastructure, delivery pipelines, and AI platform integration. We are a team of builders who design and operate at scale. Currently, we are in the middle of a strategic transformation: evolving our cloud practice from a self-service model into a managed, opinionated platform that the entire business can rely on for rapid, secure, and reliable software delivery The Opportunity : As a Senior Software Engineer for TDI DevProd Engineering, you will serve as the technical authority for how we design, build, and evolve the cloud infrastructure underpinning our AI platform and the broader workloads running across Okta. You will define the CI/CD architectural standards, GitOps patterns, and automation strategies that the DevProd team builds toward. In this role, you will be a key partner to AI, security, and productivity architects as we scale Okta's cloud capabilities to meet increasing business demand. This is a hands-on, high-impact builder role. We are looking for someone who has successfully shipped and scaled cloud in

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 is an easy-to-implement, authentication and authorization platform designed by developers for developers. We make applications’ login boxes safe, secure, and seamless for anyone logging in. The Auth0 Data Engineering Team Within Auth0, the Data Engineering team builds solutions to support analytics needs for the whole organization and is in charge of the Data Platform. It is divided into 3 groups: Pipeline team , sitting closer to the Platform team and data producers and in charge of the efficient data ingestion and provision of quick access to unmodeled data Warehouse team sitting closer to the business teams and data consumers and in charge of modeling the data in the data warehouse to abstract away the complexity for data consumers, simplifying the organization’s analysis, reporting and decision-making Interface team responsible for creating and managing connections between the data platform and various external systems (internal or external facing), making sure everyone has access to co

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a Senior Automation Engineer to design and scale intelligent automation across Okta’s Enterprise Technology ecosystem. This role will reduce manual operational work, improve developer productivity, and accelerate the software delivery lifecycle across platforms such as Salesforce, NetSuite, AEM, Boomi, identity systems, CI/CD platforms, and other enterprise applications. The engineer will build reliable automation services, reusable integration patterns, and AI-assisted developer agents that understand source code, metadata, configuration, tickets, documentation, deployment history, and operational context. These solutions will automate release activities, identify deployment risks, reduce merge-conflict resolution effort, improve environment management, and enable safe self-service operations. The role requires a combination of software engineering, enterprise application expertise, API and integration development, CI/CD automation, security engineering, and practical experience applying AI to developer and operational workflows. The ideal candidate is comfortable moving between platform-specific technologies and building scalable, secure, platform-agnostic automation frameworks. What you'll be doing Intelligent Automation and Developer Productivity Build AI-assisted developer agents and automation services that reduce repetitive engineering and operational work. Use contextual information from Git repos

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Job Overview: We are looking for a Senior Engineer to join the FGA Developer Tooling team and help evolve our end to end developer experience across both OSS and SaaS. This team owns the SDKs in Go, JavaScript, .NET, Python, Java and other languages, along with CLI workflows, IDE integrations, GitHub automation, developer documentation, and release strategy. All development is done in the open as open source, and we actively welcome and review community contributions. Our guiding principle is One developer experience, many deployment models. As a Senior Engineer, you will take ownership of significant portions of the SDK and tooling ecosystem, ensure high quality implementations across languages, and contribute to a consistent and reliable developer experience. <h2 id="Responsibilities

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Engineering Team Our Data Engineering team is part of the Technology Data & Intelligence organization, on a mission to accelerate Okta’s scale and growth. We focus on building platforms and capabilities utilized across the organization by sales, marketing, engineering, finance, product, and operations. You will be part of a team performing detailed technical designs, development, and implementation of applications using cutting-edge technology stacks. The Senior Data Engineer Opportunity As a Senior Data Engineer, you will be responsible for designing, building, and maintaining scalable solutions. This role involves collaborating with data engineers, analysts, scientists, and other engineers to ensure data availability, integrity, and security. You will play a critical role in preparing Okta for its AI-driven future by building stable data layers and partnering with Analytics Engineers to power our AI/ML systems. What you’ll be doing D

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content. Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta's broad technical community, including application developers and integration partners to adopt, integrate, and deploy our solutions successfully. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you! Location : Bengaluru, Karnataka, India Work Mode : Hybrid (2 days Onsite per week) Note : "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." What you’ll be doing Design, develop, edit, and deliver accurate and effective developer documentation for Okta products. Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content. Follow our documentation guidelines to produce high quality documentation. Prioritize projects when working

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Data Analyst - Field Analytics As part of Okta’s Go-To-Market Strategy & Operations group, the Field Analytics team drives insight and scale within the global field organization. We serve as the core engine for the analytics and strategic analysis that enable our leaders to make data-driven decisions that determine the trajectory of Okta’s growth. You will be responsible for building high-impact technical assets, ranging from executive Tableau dashboards to standardized Snowflake datasets, while staying at the forefront of AI-driven analytics workflows. You will partner with US-based leadership and local team members to ensure our reporting framework is scalable, accurate, and deeply aligned with Okta’s global GTM strategy. Job Duties & Responsibilities: Analytics Delivery: Design, build, and maintain high-visibility Tableau dashboards and reporting assets that provide actionable insights to business partners across the global organization Data Set Engineering: Build and optimize production-grade data sets in Snowflake, ensuring that all field data (Pipeline, Bookings, Productivity) is clean, structured, and easily accessible for self-service analysis. Documentation & Governance: Take ownership of the technical documentation for all GTM reporting assets, ensuring data lineage, metric definitions, and logic are clearly defined and accessible. AI Implementation: Champion the use of Generative AI tools to accelerate the analytics lifec

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking an experienced Senior Adobe Experience Cloud Engineer with a deep understanding of Adobe’s tech stack to join our growing team.The position will play a crucial role in designing, developing, and maintaining solutions that leverage Adobe technologies to meet the unique business needs of our business partners. You must be collaborative and able to build trusted partnerships with extended teams. A successful candidate will have the ability to balance priorities and collaborate with cross functional teams while delivering within an agile delivery framework and supervising key performance indicators. Responsibilities Solution Design & Development: Lead the development and implementation of custom solutions and integrations within Adobe Experience Cloud, including Adobe Experience Cloud solutions, including Content Management, Assets, Multi-Site-Management, and Cloud manager Architecture & Scalability: Architect and build scalable, high-performance systems and applications that meet business requirements and technical specifications. Integration & Optimization: Develop and maintain integrations between Adobe Experience Cloud products and other internal or third-party systems. Optimize existing systems for performance and reliability. Collaboration: Work closely with product managers, solution architects, and other stakeholders to gather requirements, define project scopes, and deliver high-quality software solutions. Agile Development:

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Data Analyst, you will play a crucial role in our data-driven decision-making process. You will be responsible for turning raw data into actionable insights that will shape our product strategy and drive business growth. This role requires a deep understanding of product analytics, a strong technical skillset, and a forward-thinking mindset to leverage AI in your analysis. Responsibility : Design and build insightful and user-friendly dashboards and reports in Tableau to track key product metrics and performance indicators. Utilize Snowflake and dbt to build and maintain robust and scalable data models and pipelines for our analytics needs. Conduct in-depth product analysis to identify trends, patterns, and opportunities for product improvement and growth. Write complex SQL queries and use Python to perform advanced data analysis Collaborate with product managers, engineers, and other stakeholders to understand their data needs and provide them with the insights they need to make informed decisions. Proactively identify and explore new ways to leverage AI and machine learning to enhance our analytical capabilities and unlock new insights from our data. Communicate your findings and recommendations effectively to both technical and non-technical audiences. Qualifications: Proven experience as a Data Analyst or in a similar role, with a focus on product analytics. 3-5 years of experience. Expert-level proficiency in SQL. Strong experi