Jobs in India

Senior Manager Customer Support in Bengaluru

286 active opportunities · Updated October 2026

Explore current senior manager customer support jobs in Bengaluru. Filter by work mode, employment type, experience, department, date posted and distance.

Hiring demand

27/100

cooling · 12 related jobs

Hiring trend

-80%

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Remote options

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Graphcore Senior Principal AI SoC Validation (Bring-up lead) Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. We are developing the next generation of AI compute, a large-scale system-on-chip (SoC) designed to power future high-performance AI systems. As the SoC Validation Lead, you will be responsible for enabling pre-production software to run reliably on new silicon quickly and efficiently, before showing that the silicon meets the highest standards of quality, reliability and functionality, ready for production deployment. You will lead a team delivering post-silicon validation across the full AI SoC, working across silicon, firmware, and platform levels. The role requires a deep technical understanding, strong hands-on debug experience, and the ability to collaborate effectively with hardware, software, and systems engineering teams. Key responsibilities Define and lead post-silicon validation strategy Develop and refine the overall post-silicon validation approach for our AI SoCs, ensuring reliable and timely delivery of validated silicon, architectural correctness, feature robustness, and at-scale system reliability. Drive cross-domain debug and issue resolution Lead investigation and resolution of complex issues spanning silicon, firmware, operating systems, and platform interactions. Ensure that fixes are effective and sustainable. Promote collaboration and shared understanding Work closely with

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📍 Bengaluru, KARNATAKA, India· Full-time
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Senior Data Scientist (FullStack Machine Learning) About Team Myntra Data Science team delivers a large number of data science solutions for the company which are deployed at various customer touch points every quarter. The models create significant revenue and customer experience impact. The models involve real-time, near-real-time and offline solutions with varying latency requirements. The models are built using massive datasets. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive ecommerce platform. You’ll also get to learn the intricacies of building models that serve millions of requests per second at sub second latency. The team takes pride in deploying solutions that not only leverage state of the art machine learning models like graph neural networks, diffusion models, transformers, representation learning, optimization methods and bayesian modeling but also contribute to research literature with multiple peer-reviewed research papers. Roles and Responsibilities Design, develop and deploy machine learning models and algorithms to solve complex business problems for Myntra Recsys, Search, Vision, SCM, Pricing, Forecasting, Trend and Virality prediction, Gen AI and other areas. Theoretical understanding and practice of machine learning and expertise in one or more of the topics, such as, NLP, Computer Vision, recommender systems and Optimisation. Implement robust and reliable software solutions for model deployment. Set up and maintain CI/CD pipelines for automated testing and deployment. Maintain machine learning pipelines, contributing to tasks like data cleaning, feature extraction and basic model training. Collaborate with Platforms and Engineering to make sure the ML models built are deployed and integrated into the systems. Working with the Data Platforms teams for understanding and collecting the data. Write clean, maintainable and efficient code. Conduct performan

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17 days ago
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Senior Data Scientist (FullStack Machine Learning) About Team Myntra Data Science team delivers a large number of data science solutions for the company which are deployed at various customer touch points every quarter. The models create significant revenue and customer experience impact. The models involve real-time, near-real-time and offline solutions with varying latency requirements. The models are built using massive datasets. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive ecommerce platform. You’ll also get to learn the intricacies of building models that serve millions of requests per second at sub second latency. The team takes pride in deploying solutions that not only leverage state of the art machine learning models like graph neural networks, diffusion models, transformers, representation learning, optimization methods and bayesian modeling but also contribute to research literature with multiple peer-reviewed research papers. Roles and Responsibilities Design, develop and deploy machine learning models and algorithms to solve complex business problems for Myntra Recsys, Search, Vision, SCM, Pricing, Forecasting, Trend and Virality prediction, Gen AI and other areas. Theoretical understanding and practice of machine learning and expertise in one or more of the topics, such as, NLP, Computer Vision, recommender systems and Optimisation. Implement robust and reliable software solutions for model deployment. Set up and maintain CI/CD pipelines for automated testing and deployment. Maintain machine learning pipelines, contributing to tasks like data cleaning, feature extraction and basic model training. Collaborate with Platforms and Engineering to make sure the ML models built are deployed and integrated into the systems. Working with the Data Platforms teams for understanding and collecting the data. Write clean, maintainable and efficient code. Conduct performan

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📍 Bengaluru, Karnataka, India· Full-time
✓ Quality checkedCompany trend -94.4%

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role Overview & Key Responsibilities This is a high-leverage leadership role that spans architecture, execution, and org-building, and will shape the direction of our AI / ML initiatives at Ema. We are seeking an AI / ML technical leader who can take a vision and build it. As a Principal ML Engineer at Ema, you will be a senior technical leader responsible for shaping the machine learning roadmap, architecting large-scale ML systems, driving innovation, and ensuring our mixture of expert models (LLM + SLM + Custom Model) is accurate and performant at scale. You will collaborate across teams (research, product, infra, data, etc.), mentor senior engineers, and influence strategy and execution at company-wide levels. Responsibilities Lead the technical direction of GenAI and agentic ML systems that power enterprise-grade AI agents — spanning reasoning, retrieval, tool use, and integrations across various SaaS products. Architect, design, and implement scalable production pipelines for model training, fine-tuning, retrieval (RAG), agent orchestration, and evaluation — ensuring robustness, latency efficiency, and continuous learning. Define and own the multi-year ML roadmap for GenA

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📍 Bengaluru, India
✓ Quality checkedCompany trend +28.6%

Job Title Process Engineer Job Description Job title: Process Engineer Your role: Seeking a senior Process Engineer to lead process governance, compliance, and operational excellence initiatives within Digital Innovation Platforms. This individual will act as a process leader across engineering, operations, cybersecurity, and quality organizations, ensuring scalable and compliant ways of working while driving continuous improvement and business transformation. experience in Process Engineering, Quality Systems, Operational Excellence, or Compliance roles. Experience working in regulated software, cloud, digital health, medical device, healthcare technology, or similar environments. Strong knowledge of ISO 9001, ISO 27001, ISO 27018, HIPAA, HiTrust, CAPA, and quality system processes. Experience leading cross-functional initiatives involving engineering, operations, cybersecurity, and quality stakeholders. Strong process mapping, root cause analysis, change management, and continuous improvement skills. Experience supporting audits, compliance programs, ISMS activities, and regulatory inspections. Excellent communication, stakeholder management, and executive presentation skills. Ability to influence without direct authority and drive adoption across global teams. Independently leads larger and more complex initiatives. Influences multiple organizations and senior stakeholders. Owns strategic process governance programs. Drives enterprise-wide process improvements. Serves as a subject matter expert and mentor. Demonstrates greater autonomy, business impact, and leadership responsibility. You're

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📍 Bengaluru, KARNATAKA, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a highly skilled and motivated Senior Design Verification Engineer to join our team. In this role, you will be responsible for the end-to-end verification of our IOMMU (Input/Output Memory Management Unit) IP. You will play a critical role in ensuring the functional correctness and performance of the design, taking ownership of the verification process right from the initial specification understanding down to final coverage closure. This role is hybrid, based out of Bangalore, India. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You have hands-on experience in ASIC or SoC verification using SystemVerilog and UVM. You enjoy debugging complex design and verification issues and working closely with cross-functional teams. You’re comfortable building verification environments from scratch and driving coverage closure. You have familiarity with standard bus protocols and modern verification tools. What We Need Experience owning block or subsystem-level verification from test planning to sign-off. Strong understanding of constrained-random verification, coverage analysis, and regression debugging. Familiarity with proto

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are looking for a highly skilled Senior Frontend Engineer to join the Portworx UI team, responsible for building intuitive, scalable user experiences for our Kubernetes-based platform. You will build production-quality web applications using React, collaborate closely with UX, Product, backend teams, and engineering leadership, and help shape frontend architecture and engineering practices. This role requires strong ownership, sound technical judgment, and the ability to solve complex problems independently while helping other engineers grow. WHAT YOU'LL DO We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. Design, develop, and maintain scalable, high-performance single-page applications using React and TypeScript. Own features end to end—from requirements and design through implementation, testing, release, and production support. Create reusable, accessible, responsive UI components using modern HTML, CSS, React patterns, and design systems. Collaborate with UX, Product Management, and backend teams to turn customer and product needs into polished, production-ready features. Contribute to frontend architecture, API integration, performance, maintainability, and engineering best practices. Write and maintain unit, integration, and end-to-

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Pure Solutions team as a Senior MLOps Solutions Engineer to architect and build high-scale, enterprise-grade AI/ML solutions. You will be instrumental in integrating Pure Storage platforms with the evolving open-source MLOps ecosystem (Kubeflow, MLflow, Ray) to operationalize the complete machine learning lifecycle. This role requires a creative technologist with deep Python expertise to drive innovation and enable our customers and partners to achieve production AI success. WHAT YOU'LL DO Design and Automate MLOps Pipelines: Lead the development of end-to-end MLOps workflows using CI/CD tools (Git/Jenkins) and orchestration platforms (MLflow/Kubeflow), specifically integrating Pure Storage's FlashBlade, FlashArray, and Portworx as the high-performance data plane for data ingestion, training, and inference. Build High-Performance AI/ML Reference Architectures: Create validated, repeatable deployment models using Infrastructure as Code (e.g., Ansible, Terraform) for AI/ML environments spanning bare metal, virtual machines, and GPU-accelerated Kubernetes clusters, ensuring optimal performance for distributed training. Optimize and Operationalize GPU Inference: Architect and implement solutions for high-throughput, low-latency model serving, utilizing technologies like NVIDIA Triton Inference Server and advanced optimization techniques (quantization, model sharding like DeepSpeed/Megatron-LM, and dynamic bat

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are hiring a senior quality engineer to own System Testing for Pure’s FlashArray products. You will validate stability, resiliency, and performance under sustained, production‑like workloads , far beyond basic functional testing. You will design and run multi‑week, customer‑like scenarios that combine workloads, failovers, upgrades, and fault injections, and use the insights to influence architecture, design, and release decisions. This is a hands‑on, high‑impact role at the intersection of architecture, systems, and large‑scale testing—acting as a key quality gate before releases reach Pure’s customers. WHAT YOU'LL DO Own System Testing strategy for releases Define System Testing strategy and test plans for major features and releases, focusing on stability, longevity, and end‑to‑end behavior, not just feature correctness. Design realistic, high‑value scenarios Build scenarios that mirror Pure customer environments: mixed workloads (block, file, object), long‑running IO, failovers, NDUs, hardware events, and background operations (replication, snapshots, quotas, etc.), combining automation with targeted “tortures”. Drive execution and triage on System Testing beds Own System Testing environments (arrays, initiators, OSes, accessories); keep them healthy, representative, and well‑instrumented. Monitor runs, triage failures quickly, separate infra issues from product bugs, and file high‑quality defe

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment. Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key. Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows. Experience in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation. Up-to-date with the latest UI trends, rools, and technologies and their role in a commercial environment. 1-2 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment. Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key. Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows. Experience in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation. Up-to-date with the latest UI trends, rools, and technologies and their role in a commercial environment. 1-2 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment. Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key. Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows. Experience in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation. Up-to-date with the latest UI trends, rools, and technologies and their role in a commercial environment. 1-2 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Identity has become a critical to an organizations security posture. This is true across their entire digital landscape include cloud, traditional on prem and emerging technologies like agentic ai. Britive is at the forefront of a modern approach to delivering identity security with the only modern privileged access management platform that provides unified Privileged Access Visibility, Dynamic Privilege Management and Secrets Governance across infrastructure, platforms & SaaS. Our patent-pending technology is deployed at companies of all sizes around the world, including Fortune 500 companies. We have repeatedly ranked among the hottest Cloud Security startups. Britive is founded by CyberSecurity industry veterans with a successful prior exit and is backed by top-tier VCs. About You You are a passionate Senior Software Engineer who wants to develop and scale our multi-tenant SaaS applications on the AWS platform. You have a strong software engineering background and advanced knowledge of the AWS platform, tools and services. From day one, you must be able to hit the ground running and bring all your experience to the team to contribute in the building of a great product. Most importantly, you have a positive “can do” attitude and a passion for delivering technical solutions in a fast-paced startup environment. Your Impact Key Responsibilities: Responsible for design and development of a large-scale application stack running on AWS. Collaborate with product management and engineering teams to design and integrate software, conduct code reviews, and troubleshoot product issues. Perform proof of concepts to identify best design options including usage of AWS services. Research integration options for various SaaS/IaaS technologies, including APIs for user administration and incorporate this research in our application integration. What will you need? &nbs

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