Senior Technical Support Engineer 2 in India

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our global engineering organization and help lead the design, development, and enhancement of our solutions and products. As part of our engineering team, you’ll build high quality, scalable and secure software that powers critical file exchange capabilities for over 5000 global enterprise customers. This role is ideal for an experienced backend engineer who thrives in a collaborative environment, takes ownership of complex systems, and enjoys working across the full stack—from APIs to UI to cloud integration. Design and develop robust, high-performance, highly secure file transfer products and solutions in Modern C++ (version 11 and later) and Java Build and maintain RESTful integrations using JSON and XML Contribute to and enhance web-based UIs using JavaScript, JQuery, and related frameworks. Implement and optimize support for file transfer protocols (SFTP, FTPS, HTTP/S, FTP/S)&

Silicon Verification Engineer Multiple roles across different levels Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. The verification team sits within the Silicon design team and is responsible for ensuring that the RTL created by the logical design team and used by the physical design team matches the architecture specification for Graphcore silicon. The silicon verification engineer is responsible for verification activities within Graphcore, helping the team meet the company objectives for quality silicon delivery. Responsibilities Verification planning, specification and closure of functional coverage Providing feedback to architects Test generation and failure diagnosis/triage Contributing to shared verification infrastructure Ensuring good communication between sites Essential skills: • Verification experience in relevant industry • Proven leadership and planning skills • Highly motivated, a self starter, and a team player • Ability to work across teams and programming languages to find root causes of deep and complex issues • Experience of the verification process applied in CPU and/or ASIC environments • System Verilog, Python, C++, Linux Desirable skills: • UVM • SVA • Assembly languages • LLVM, GCC • DVCS e.g. Git • SGE or other DRMS • XML and XPath/XSLT • Web programming – HTML/DOM, Javascript, SQL Benefits: In addition to a competitive salary, Graphcore offers a competitive benefit

Job Summary Reporting to the Memory Validation leadership team, the Senior Silicon DDR/HBM Validation Engineer will be responsible for the bring-up, validation, characterization and debug of advanced memory subsystems used in next-generation AI compute platforms. The role will focus on DDR and HBM technologies, working closely with silicon design, firmware, characterization, platform and systems teams to ensure robust memory subsystem functionality, performance and reliability. The successful candidate will take ownership of significant validation activities, contribute to debug and root-cause analysis efforts, and help improve validation methodologies, automation and infrastructure. The Team The Memory Validation team sits within the Validation organisation and is responsible for the bring-up, validation, characterization and debug of memory subsystems across Graphcore silicon and platform products. The team supports DDR and HBM validation activities throughout the product lifecycle, from first silicon through production readiness. Engineers work closely with architecture, RTL, firmware, characterization, systems and platform teams to ensure memory technologies meet functionality, performance, reliability and performance objectives. Responsibilities and Duties Execute validation and bring-up activities for DDR and HBM memory subsystems Verify memory bring-up software, firmware and scripts against defined project requirements Debug firmware, hardware and system-level issues and contribute to root-cause analysis activities Analyse system logs, validation data and characterization results to identify failures and performance issues Perform PHY characterization and analog-level analysis during stress testing and validation activities Develop and execute functional, stress, performance and corner-case validation tests Perform signal integrity, voltage, frequency and timing measurements using laboratory instrumentation Char

About Us Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Job Summary Working within the logical design team, the silicon logical design engineer is responsible for a wide range of logical design tasks. The team is responsible for delivering the Microarchitecture and RTL design to implement the chip architecture specification for Graphcore Silicon, working closely with other engineers within the Silicon team. The successful candidate will be responsible for helping the team deliver high quality micro-architecture and RTL for Graphcore chips, working within the logical design team and with the broader Silicon team to ensure we meet the company objectives for Silicon delivery. Responsibilities and Duties Integrate IP and subsystems into top-level SoC designs Develop and maintain build and configuration environments Perform synthesis, linting, CDC/RDC, and timing checks at the SoC level Support verification and physical design teams through clean interface hand-offs Debug and resolve integration-related issues across multiple hierarchies Contribute to the continuous improvement of integration flows and automation Producing high quality microarchitecture and other documentation Ensure good communication between sites to maintain consistent working practises Candidate Profile Essential skills: Logical design experience in relevant industry Experience range 4-8 years in Semiconductor Industry/Product development exposure. Be highly motivated, a self-starter, and a team player Ability to work across teams and debugging issues seen to find root caus

Opportunity Overview: We are seeking a Financial Analyst to join our FP&A team. This is a hands-on, detail-oriented role embedded within our Commercial organization. The right candidate brings sharp analytical instincts, a bias for action, and the ability to deliver reliable financial support at a pace that keeps up with a fast-moving sales team and pricing leader What you’ll do: Develop, maintain, and utilize pricing models to forecast profitability, revenue impact, and margin changes Analyze the cost impact of process and product improvements, incorporating them into financial and pricing models Partner with Commercial, Clinical/Operations, and Actuarial teams to develop comprehensive pricing models and present strategic summaries to executive leadership Review and approve deal opportunities, RFP responses, custom pricing structures, and discounting frameworks Gather and compile data points from internal systems to monitor financial performance, metrics, and client profiles Assist with organization-wide strategic projects and provide scenario modeling, serving as the subject matter expert for pricing strategy and inputs Support budget and forecast preparation for the sales and marketing organizations — partnering with the team to build credible, data-backed plans Utilize Adaptive Insights (Workday Adaptive Planning) to manage planning cycles, scenario modeling, and financial reporting with efficiency and accuracy Apply AI-powered analytics tools to automate routine tasks, surface insights faster, and continuously elevate the quality of financial outputs ISMS roles and responsibilities Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves 3–6 years of pricing, commercial finance, or operations finance experience; healthcare, BPO, or technology-enabled services industry background preferred Adva

About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . Location: This is a hybrid role based out of our Gurugram office. To balance collaboration and flexibility, we work from the office 3 days a week (Tuesday - Thursday) and from home the remaining days (Monday & Friday). The Role: As a Senior Product Manager at Sauce Labs, you will be responsible for driving the vision, strategy, and execution of key products within our portfolio. This role will be leading developer-tooling for AI-native product portfolio , working closely with teams and customers across multiple regions. You will lead cross-functional teams to deliver best-in-class solutions that meet customer needs and support the company's overall strategy. You’ll be a key decision-maker in shaping product direction from new concepts to aligning pricing packaging, partners approach, and will mentor and guide other product managers. Responsibilities: Product Vision & Strategy: Define and communicate the product vision and long-term strategy to stakeholders and team members. Lead market and competitive analysis to identify opportunities for innovation and growth. Align product strategy with overall business goals, ensuring product efforts drive revenue and customer satisfaction. Be able to lead overall ROI analysis for new product initiatives including pricing and packaging Experience working with partners and 3rd party developer ecosystem Product Roadmap Ownership: Develop and manage the product roadmap, balanci

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As a Senior AI Engineer, you'll join a 10-person team focused on data integrations (shippers and carriers moving in and out of the FourKites ecosystem) and our active AI agent workstreams — including a support automation agent handling 60-70% of customer tickets, a voice agent that calls carriers to gather and update information, and an end-to-end carrier onboarding agent (email + voice). You'll work on features end to end (~75-80% backend, ~20-25% frontend) using Python, Java/GoLang, agentic frameworks like LangGraph, React, Redis and PostgreSQL. You'll develop products that change the logistics landscape for some of the biggest corporations in the world, and work closely with our US team and customers to shape the future of the industry. What you’ll be doing: Design, build, and productionize AI agents/workflows (e.g., support automation, voice, and onboarding agents) using agentic frameworks such as LangGraph Develop, test, and maintain backend applications in Python and Java or GoLang Write clean, efficient, and well-documented code across the full SDLC — development, QA, and release Design and implement data models and database schemas Collaborate with the frontend team to integrate the backend with the user interface Perform code reviews and ensure code quality standards are met Troubleshoot and debug applications, including AI agent workflows in production Work with the DevOps team to deploy and manage applications in production (Kubernetes) Continuously learn and stay up to date with new technologies and industry trends, particularly in the AI/agentic space About the team: Our

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team. This position will be based in India and work closely with the Global Healthcare Insights team . What You’ll Do: Content Creation and Research Coverage : Monitor a coverage universe of public and private companies within the Medtech, Lifesciences tools and Healthcare Services sector. Track key industry trends, material news flows, earnings releases, investor presentations, research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, event studies, channel checks, hot topics and other investment narratives Create and moderate teleconferences on the pipeline featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients Review teleconference transcripts to ensure quality of content. Summarize key discussion points Process Management: Ensure Guidepoint compliance policies and protocols are adhered to Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights Teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients What You Have: PhD or Masters degree in

Overview The Insights product is an offering for Guidepoint's Institutional investment and corporate clients, now in its 9 th year, that offers teleconferences, surveys, in-person events, along with a plethora of AI-facilitated data and content. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e. private equity/hedge fund), sell-side equity research analysts, and industry professionals. What You’ll Do: Conduct bottoms-up company research including reviewing earnings releases, reading investor presentations and analyzing regulatory filings Moderate teleconferences on timely topics featuring an expert from Guidepoint’s network with the goal of producing actionable insights for buy-side and PE clients Work with our AI team to systematize diligence questions with the goals of automating certain fundamental research solutions Generate ideas and follow key investor views among relevant strategies within European credit Can be an in-person position or a fully remote work-from-home position What You Have: Must possess exceptional written and spoken English skills at a professional level Bachelor’s degree or Master’s degree 7 years or more of deep fundamental analyst experience ideally in a Private Equity setting Must follow a bottoms-up, fundamental approach to investment research focusing on individual companies Has prior experience covering single name corporates on either the sell-side or buy-side. Some familiarity with capital structure or credit analysis, via the Broadly Syndicated Loan or Private Credit / Direct Lending markets. Ability to work in a fast-paced entrepreneurial environment Outgoing personality with the ability to speak with people at all professional

Overview: The Insights product is an offering for Guidepoint's institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences are stored in a transcript library portal, which covers a wide range of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. This position will be expected to work adjusted hours as per the US working hours. What You Will Do: Content Creation and Research Coverage: Monitor a coverage universe of VC-backed and listed companies within multiple sectors in the US and EMEA. Track key industry trends, material news flows, investor presentations, and research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, channel checks, hot topics and other investment narratives. Create and moderate teleconferences featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients. Review teleconference transcripts to ensure quality of content. Summarize key discussion points. Process Management: Ensure Guidepoint compliance policies and protocols are adhered to. Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients. What You Have: Bachelor’s degree or Master’s degree 6+ years of work experience at a financial services or research firm with a focus on consumer/fintech/technology/healthcare services sector. Coverage or K

Overview The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team . This position will work closely with the Insights team based in EMEA What will you do: Content Creation and Research Coverage: Monitor a coverage universe of private companies within the TMT sector. You will cover the sector across private and growth equity focus. Track key industry trends, material news flows, earnings releases, investor presentations, research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, event studies, channel checks, hot topics and other investment narratives Create and moderate teleconferences on the pipeline featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients Review teleconference transcripts to ensure quality of content. Summarize key discussion points Process Management: Ensure Guidepoint compliance policies and protocols are adhered to Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights Teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients What you have: Bachelor’s degree or Master’s degree 8+ years of work experience at a f

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team. This position will be based in India and work closely with the Global Healthcare Insights team . What You’ll Do: Content Creation and Research Coverage: Monitor a coverage universe of public and private companies within the Medtech, Lifesciences tools and Healthcare Services sector. Track key industry trends, material news flows, earnings releases, investor presentations, research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, event studies, channel checks, hot topics and other investment narratives Create and moderate teleconferences on the pipeline featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients Review teleconference transcripts to ensure quality of content. Summarize key discussion points Process Management: Ensure Guidepoint compliance policies and protocols are adhered to Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights Teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients What you have: PhD or Masters degree in S

Overview: The role is responsible for managing and supporting the operations of Global Network Engineering in a hybrid/cloud environment and provides senior-level expertise to the network engineering team. We're looking for an expert in on-premises networking, cloud infrastructure networking (Azure/AWS), and telecommunications (VOIP) in global environments, with knowledge and focus on zero-trust networking methodologies. This position requires off-hours on-call availability. This is a remote position with a 3 PM - 12 AM Shift. Candidates may need to visit the Mumbai office as and when needed in the general shift. What You'll Do: Manage physical network management and support covering Guidepoint offices, including, but not limited to, firewalls, routers, switches, etc. Responsible for managing the Enterprise WiFi Operations ZScaler Network management Monitor global traffic latency, issues, and application performance Update and design next-generation network models Network detection and response Intrusion detection and prevention technologies Azure Cloud Traffic integrating with On-prem traffic Azure Web Security CASB models and methodologies What You Have: 8+ years of experience with core networking in an enterprise environment, ideally global network design and security methodologies. 5+ years of working experience with advanced Azure cloud networking technologies. Must have substantial experience with managing WiFi Operations. CCNP Certified or equivalent experience 3+ years of hands-on experience, preferably with Sonic-wall/Netgear. Solid engineering knowledge of routing, switching (VLANs), Azure networking, firewalls, and traffic management. Update network security based on VNETs and Subnets, with traffic monitoring, etc. Knowledgeable in Azure Application Gateways, Front Door, and other security tools. Nice to have: Must know telecommunication technologies (VOIP, SIP Trunking, Microsoft Teams) Network security experience (vulnerability manage

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Responsibilities: Design and develop control‑plane and system services for a firewall platform, operating above the networking dataplane (OSI Layer 3+). Build and maintain management interfaces and APIs , including configuration frameworks, CLI, secure access (SSH), logging, and diagnostics. Implement security services such as authentication (SAML), guest access, SSL/TLS handling, and certificate lifecycle management . Develop embedded services for content filtering , including URL categorization, reputation, and rating systems, along with SNMP/telemetry support. Lead efforts in licensing systems , vulnerability remediation, and secure architecture in collaboration with cross‑functional teams. Requirements: 8+ years of experience in C/C++ systems development for embedded platforms, security appliances, or network operating systems. Strong hands‑on expertise with configuration frameworks, service APIs, CLI development, logging systems, and secure remote access (SSH) . Solid understanding of L3–L7 networking and security concepts , including SSL/TLS, au