Service Tech in India

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce. Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. Experience / Education Requirements Required Bachelor’s Degree or equivalent experience 15+ years of database administration, architecture, or support experience 10+ years hands-on PostgreSQL experience in enterprise environments Strong experience with PostgreSQL performance tunin

Required Skills: Core Java: Strong understanding of Java SE, including OOP concepts, data structures, and algorithms. Frameworks: Experience with popular Java frameworks such as Spring and Hibernate. Web Technologies: Knowledge of web technologies including JSP, Servlets, HTML, CSS, and JavaScript. Database Management: Proficiency in working with relational databases like MySQL, PostgreSQL, or Oracle, including SQL queries and optimization. Version Control: Experience with version control systems like Git, including branching, merging, and pull requests. Build Tools: Familiarity with build tools like Maven or Gradle. RESTful Services: Ability to design and consume RESTful web services and APIs. Testing: Experience with unit testing frameworks like JUnit or TestNG. Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex issues. Preferred Skills: Spring Boot: Experience with Spring Boot for creating microservices. ORM: Proficiency with Object-Relational Mapping (ORM) tools like Hibernate or JPA. Frontend Technologies: Basic knowledge of frontend frameworks like Angular, React, or Vue.js. Cloud Platforms: Experience with cloud platforms such as AWS, Azure, or Google Cloud. Continuous Integration/Deployment (CI/CD): Familiarity with CI/CD tools such as Jenkins or GitLab CI. Microservices Architecture: Understanding of microservices architecture and containerization with Docker. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: 2-4 years of professional experience in Java development. Personal Attributes: Team Player: Ability to work collaboratively in a team environment. Communication: Strong verbal and written communication skills. Attention to Detail: High attention to detail and a commitment to delivering high-quality software. Adaptability: Ability to adapt to new technologies and changing requirements.

You’ll shape the future of a business‑critical platform as the technical lead across both product engineering and cloud infrastructure. You’ll modernize a mature .NET application running on AWS today, while steering its evolution toward a cloud‑native, React/Node.js, AI‑enabled architecture. If you enjoy owning architecture end‑to‑end, from backend and frontend through CI/CD, DevOps, and AWS infrastructure, this role gives you real influence at Staff Engineer level and the opportunity to set engineering standards that others follow. You’ll spend your time leading complex .NET and React features, designing scalable AWS infrastructure with Infrastructure as Code, and building automation that makes releases fast, safe, and repeatable. You’ll work on performance, reliability, and modernization in equal measure—fixing what’s slowing the platform down today and designing what it will look like in the next generation. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the architecture and development of enterprise .NET services and APIs that power a business‑critical platform. Design and operate AWS infrastructure (using AWS CDK in TypeScript) to support secure, scalable, multi‑environment deployments. Build and optimize CI/CD pipelines (AWS CodePipeline, CodeBuild, Windows build agents) to make shipping .NET and React changes fast and reliable. Drive modernization initiatives across the stack, including clean architecture, refactoring legacy components, and reducing technical debt. Design and tune PostgreSQL and MSSQL database solutions for performance, scalability, and reliability. Mentor engineers and influence engineering practices across teams, raising the bar on cloud, DevOps, and software design. These are the essentials you’ll need to get an interview Significant experience (typically 8+ years) delivering and operating scalable enterprise software, owning both application code and cloud infrastructure. Deep hands‑on expertise with C

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Senior Accounts Payable Analyst to drive accurate, efficient AP operations and solve complex finance challenges. You’ll own AP quality, reconciliations, payments, and month-end activities while partnering across Finance and Procurement. Help us build smarter, scalable AP processes through automation, ERP, and AI-enabled workflows. This role is hybrid, based out of Bangalore, India. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are 4+ years of Accounts Payable experience, ideally in a shared services/GCC environment, with strong exposure to PO/non-PO invoices, vendor reconciliations, AP aging and payment support. B.Com/BBA/BBM Finance or equivalent; M.Com, MBA Finance, CA Inter or CMA Inter is a plus. Strong attention to detail, ownership, communication skills and a solid understanding of AP controls, GST/TDS, payment terms and audit requirements. What We Need Own day-to-day AP quality control, review invoices and coding, resolve complex exceptions, blocked invoices, PO mismatches and vendor account discrepancies. Support payment proposals, AP aging, vendor reconciliations and month-end close while maintaining strong maker-ch

Opportunity Overview: We are seeking a Sr. Data Engineer to help drive the technical vision of our Data Engineering team as we scale our infrastructure, services, and architecture. This role is ideal for someone who blends deep technical expertise with strategic thinking and cross-functional influence. As a Sr. Data Engineer, you will partner closely with other data and analytics engineers, architects, product leaders, and business stakeholders to evolve our data infrastructure in support of high-trust, scalable, and business-aligned outcomes. You’ll also serve as a force multiplier across teams; raising the bar for data engineering excellence and accelerating the maturity of our data platform capabilities. What you’ll do: Develop, and maintain robust ETL/ELT pipelines to ingest, transform, and load data from multiple source systems into enterprise data platforms. Ensure pipelines are scalable, reusable, fault-tolerant, and optimized for batch and near real-time processing requirements. Develop interactive dashboards, scorecards, and KPI reporting solutions using BI tools. Deliver executive, operational, and analytical reporting aligned with business goals. Identify repetitive manual reporting processes and automate them using scripting, workflow orchestration, scheduling tools, and dashboard refresh mechanisms to improve efficiency, accuracy, and turnaround time. Collaborate with internal stakeholders and leadership teams to understand data integration and reporting needs, define KPIs, document business rules, and translate requirements into scalable technical solutions. Implement data validation checks, reconciliation controls, lineage documentation, metadata standards, and governance policies to maintain trusted, secure, and compliant data assets across the organization. Provide technical guidance, code reviews, best practices, and mentor junior team members. Investigate and resolve production incidents related to pipelines, delayed reports, data mismatches

Job Description: Talent Acquisition (Enabling Hiring) Location: Noida About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team The talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm. About the Role We are seeking an accomplished Talent Acquisition for Enabling/Corporate hiring function. This critical role will be responsible for defining and executing a robust talent acquisition strategy for Enabling positions across Paytm. You will act as a strategic partner to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier talent that aligns with our ambitious growth objectives. Expectations/Requirements Draw on extensive knowledge of Talent Acquisition and the functional areas of the business, forging dynamic, trusted relationships with business leaders, and HR business partners. Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and strategically solve complex executive hiring challenges. Optimize operational process flows for executive search, identifying ways to deliver a consistent, scalable, and highly customer-obsessed recruitment experience to all senior stakeholders. Drive an exceptional candidate and referee experience for executive hires, delivering on key internal SLAs and maintaining confidentiality and discretion .Create and present comprehensive KPI reports and manage strategic dashboards for executive hiring metrics. Superpowers/Skills 3-5 Years of experience in Talent Acquisition with a significant focus on enabling & Corporate roles (Finance, HR, Marketing, PR, Legal, Marketing, Enterprise

Job Title: Senior QA Engineer - Performance Testing Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that empower small businesses with payments and commerce solutions. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy through the power of technology. About the Role: We are seeking a skilled Performance Test Engineer to design, execute, and analyze performance tests to ensure application scalability, stability, and responsiveness under varying load conditions. The ideal candidate will have hands-on experience with industry-standard performance testing tools and a strong understanding of system architecture, monitoring, and troubleshooting. Expectations/ Requirements Develop comprehensive performance test strategies and plans aligned with system requirements, project timelines, and business goals. Understand application architecture and identify critical business transactions for performance validation. Design realistic workload models to simulate real-world usage scenarios. Create, maintain, and execute performance test scripts using tools such as JMeter, LoadRunner, Gatling, or similar. Conduct baseline, load, stress, and scalability testing to evaluate system behavior under different conditions. Monitor system performance using tools like Influx DB, Grafana, JVM monitoring tools, and MAT (Memory Analyzer Tool). Analyze test results to identify performance bottlenecks and system limitations. Collaborate with development and infrastructure teams to troubleshoot and resolve performance issues. Assess system scalability and recommend optimizations to improve performance and reliability. Generate detailed performance test reports, including metrics, findings, and actionable recommendations. Work with stakeholders to gather and validate Non-Functional Requirements (NFRs), SLAs, and KPIs. Perform API an

Title: Product Management Intern About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms About the Role: We are looking for enthusiastic Product Interns to join our Product & Integrations team and support the execution of key SuperApp and digital experience initiatives. The role will provide hands-on exposure to product planning, documentation, user journey analysis, competitor research, and coordination with design and engineering teams. Key Responsibilities: *Assist in preparing product requirement documents (PRDs), user stories, and flowcharts *Conduct competitor and market research *Support in sprint planning and QA coordination *Help document platform behavior and test cases *Coordinate with cross-functional teams to track execution *Assist in maintaining dashboards, trackers, and reporting Preferred Skills: *Strong written and verbal communication *Understanding of digital/mobile product lifecycle *Basic familiarity with tools like Jira, Confluence, Excel/Sheets, or Figma is a plus *Curiosity to learn and contribute in a fast-paced environment Why join us? - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ re

Title: Product Management Intern About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms About the Role: We are looking for enthusiastic Product Interns to join our Product & Integrations team and support the execution of key SuperApp and digital experience initiatives. The role will provide hands-on exposure to product planning, documentation, user journey analysis, competitor research, and coordination with design and engineering teams. Key Responsibilities: *Assist in preparing product requirement documents (PRDs), user stories, and flowcharts *Conduct competitor and market research *Support in sprint planning and QA coordination *Help document platform behavior and test cases *Coordinate with cross-functional teams to track execution *Assist in maintaining dashboards, trackers, and reporting Preferred Skills: *Strong written and verbal communication *Understanding of digital/mobile product lifecycle *Basic familiarity with tools like Jira, Confluence, Excel/Sheets, or Figma is a plus *Curiosity to learn and contribute in a fast-paced environment Why join us? - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ re

One97 Communications Limited (“Paytm”), India’s leading payments and financial services distribution company and through its affiliates, a pioneer of QR codes, Soundbox, and mobile payments. Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The litigation team manages pan India Litigation (i.e civil, consumer, labor, arbitration, etc. day to day Advisory to business, coordination with Law Enforcement Agency. About the role: We are seeking the candidature of an effective & efficient individual in a DGM position, who would be aligned with the Litigation team and will be dealing with in- house Litigation matters on a Pan India basis, for the entire One97 group. Expectations/ Requirements 1. Litigation Management and control 2. Good legal Knowledge 3. Drafting of legal notices, written statements, replies, representations, presentations, etc 4. Legal Advice on day-to-day operation 5. Handling Police complaints/notices/letters 6. Court appearance on behalf of Company 7. Managing external counsel 8. Risk management 9. Coordinating and dealing with various authorities 10. Coordination with cross-functional teams to ensure compliances to all the prescribed regulatory norms. 11. Legal research and miscellaneous legal work 12. Draft and review pleadings, motions, and other court documents 13. - Develop and implement litigation strategies 14. - Manage case files and maintain accurate records Superpowers/ Skills that will help you succeed in this role ● 12- 15 years of work experience in handling litigation matters. ● Minimum 4-5 years of experience working in-house in litigation. ● Experience in specific areas of litigation (e.g., commercial, employment, intellectual property) ● Familiarity with court procedures and rules ● Good interpersonal skills to effectively communicate and coordinate complex issues

Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im

Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Data Scientist II Role Overview Build and productionize enterprise-grade AI and Generative AI solutions for Mastercard. This role combines strong software engineering with model fine-tuning, Databricks-based ML engineering, AWS deployment, and end-to-end MLOps. Key Responsibilities Design, develop, test, and maintain scalable AI/ML applications, APIs, and reusable engineering components. Fine-tune and evaluate foundation models using techniques such as LoRA, QLoRA, PEFT, and supervised fine-tuning. Build RAG solutions, embeddings workflows, vector-search applications, and AI agents. Create end-to-end ML pipelines for data preparation, training, evaluation, deployment, monitoring, and retraining. Use Databricks, PySpark, MLflow, Unity Catalog, Workflows, Vector Search, and Model Serving for governed model development and operations. Implement CI/CD, automated testing, observability, model monitoring, and production support practices. Partner with data science, engineering, product, security, privacy, and governance teams to deliver reliable and responsible AI solutions. Required Skills & Experience 3–4 years of experience in AI/ML engineering, software engineering, data science, or a related field. Strong Python, SQL, object-or

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE As the Director – Member Engagement Marketing (India), you will lead the strategy and execution of lifecycle, CRM, and engagement marketing initiatives that directly drive revenue and product adoption for Tide's India Business. You will work at the intersection of product, data, growth, and customer success to ensure every member interaction is personalised, impactful, and revenue-generating — while building and leading a high-performing, on-the-ground India team. You'll bring a test-and-learn, data-driven approach to member marketing, partnering closely with the SVP of Member Engagement Marketing, Product, and Data & Analytics teams to build deep relationships with existing members that increase usage, cross

Opportunity Get Well is looking for an experienced Senior Software Engineer to join our healthcare technology team and build next-generation, cloud-native and on-premise environment healthcare applications. You will play a key role in designing, developing, and deploying scalable, secure, and high-performance solutions that enable healthcare organizations to deliver better patient outcomes. The ideal candidate is passionate about software engineering, cloud technologies, AI-driven development, and healthcare interoperability standards. You will collaborate with cross-functional teams to build innovative products that meet healthcare compliance, security, and regulatory requirements. Key Responsibilities Design, develop, and maintain scalable cloud-native and on-premise environments, using modern software engineering practices. Build and enhance distributed microservices-based systems with high availability, performance, and security. Develop RESTful APIs and enterprise-grade backend services. Build responsive and modern user interfaces using contemporary frontend frameworks. Design and implement containerized applications using Docker and Kubernetes. Work with messaging systems and distributed event-driven architectures. Develop AI-powered applications leveraging Large Language Models (LLMs) Utilize AI-assisted development tools to improve engineering productivity and software quality. Build secure, compliant software aligned with healthcare regulations and industry best practices. Design and implement CI/CD pipelines and participate in DevOps initiatives. Collaborate closely with product managers, architects, QA engineers, and clinical domain experts. Integrate healthcare applications with industry interoperability standards including HL7, FHIR, and CDA. Participate in architecture discussions, code reviews, mentoring, and continuous improvement initiatives. Required Qualifications Bachelor's or Master's degree in Computer Science or related technical discipline. 5