Services Segment Management Manager in Hyderabad

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for Coinbase's products, delivering world-class service to our highest-value customers. This team provides personalized, multi-channel support that directly protects customer trust and drives retention across Coinbase's fastest-growing segments. You'll own complex customer issues end-to-end across phone, messaging, and email, resolving problems at the root cause while guiding customers to unlock additional products and features. What you'll do: Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs proactively before they become issues, reducing friction and strengthening trust in Coinbase's platform. Partner with cross-functional subject matter specialists to escalate and resolve critical cases with urgency, ensuring accurate issue tracking and upstream solutions. Champion clear communication with internal and external stakeholders to align on resolutions, set expectations, and dri

General Summary: The Services Portfolio Owner will have a technical focus and work with product managers, internal stakeholders, 3rd-party partners, and customers to gain a thorough understanding of their product and market needs, translating them into feature stories and tasks for development. You will be responsible for turning the product vision into an actionable backlog and advocating the customers’ needs to the development team. The Services Portfolio Owner is responsible for the development backlog, grooming, and acceptance. This individual will execute converting the product vision and roadmap into workable product requirements for engineering to meet product roadmap expectations defined by the Portfolio Manager. This role will report to the Manager, Services Portfolio and will regularly engage with cross-functional leaders. The ideal candidate must be well-versed in agile scrum and comfortable working in all aspects of a multifaceted delivery network. You will demonstrate excellent problem-solving skills, be self-motivated and detail-oriented, and be a good team player. Other duties include prioritization of key backlog items that drive growth and success, developing supporting documentation, and keeping customers and stakeholders informed of the status of the product. ROLES & RESPONSIBILITIES Owns and prioritizes the sprint backlog for assigned platform and technical domains, balancing technical debt, reliability, and roadmap commitments Translates platform and technical requirements into well-defined epics, user stories, technical specifications, and acceptance criteria Converts product vision into actionable backlog items that deliver platform enablement, reliability, scalability and technical debt reduction Participates in sprint planning, grooming, retrospectives and reviews for assigned technical and platform teams Works with Portfolio Management, Engineering leads, architects and security teams to support platform decision

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Implementation Consultant role is instrumental in assisting Redwood customers ranging from Fortune global enterprises to midsized businesses to leverage our solutions to orchestrate automation across distributed and heterogeneous platforms and enterprise business applications including SAP, Oracle, PeopleSoft, data warehousing and OS tasks. The range of responsibilities includes product installation and configuration, training, conducting workshops and providing best practices guidance to advance our customer’s automation business needs. Assist customers with installation, configuration, training and use of Redwood solutions. Perform analysis, scoping, and effort estimation to meet customer requirements. Provide configuration, architecture & installation recommendations based on product best practices & customer needs. Coordinate with other Redwood resources including Engagement Managers to update project status, timeline, effort, and expected completion. Communicate effectively and p

Searching for reliable catering services near me? Chinnam’s Caterers is your trusted partner for high-quality food and professional service for all types of events. Whether you are planning a wedding, birthday party, corporate function, or family gathering, we provide customized catering solutions to make your occasion special and stress-free. Our menu includes a wide range of vegetarian and non-vegetarian dishes, crafted with fresh ingredients and authentic flavors. From traditional South Indian and North Indian cuisine to modern and customized menu options, we ensure every dish is delicious, hygienic, and beautifully presented. Our experienced team handles everything from menu planning to service, ensuring a smooth and memorable experience. If you are looking for dependable catering near Miyapur, Chinnam’s Caterers stands out for its quality, timely service, and attention to detail. We offer flexible catering packages to suit different budgets and event sizes, making us the ideal choice for both small gatherings and grand celebrations. Conveniently located in Madeenaguda, Hyderabad, Telangana, we proudly serve Miyapur and nearby areas with dedication and excellence. Choose Chinnam’s Caterers for exceptional taste, reliable service, and a hassle-free catering experience. Contact us today to book the best catering service for your upcoming event! visit us; https://maps.app.goo.gl/Ehsq7aKimCF7ThT89

Are you looking for catering services in Hyderabad? Chinnam's Caterers are professionals in wedding and event catering. We offer catering services for weddings, receptions, business events, birthday parties, and gatherings. Our catering services are designed to provide appetizing food with a touch of elegance and a high level of professional service. We have both vegetarian and non-vegetarian catering menus. Our catering services cover a range of South Indian and North Indian dishes with additional options for other cuisines. All our dishes are made with fresh ingredients. Being in the catering service in hyderabad for a long time, we understand the value of quality and hygiene in our food. Our team looks after all the arrangements and services required for your selected dishes from our catering menus. We have flexible plans for catering services. Our plans can cover close knit functions and large weddings. We are located in Madeenaguda, Hyderabad, Telangana. We have a good clientele in Hyderabad. For professional catering services with delightful food and an equally delightful experience, we are the right choice. Reach us to know why our wedding catering services are the best for your wedding! visit us; https://maps.app.goo.gl/Ehsq7aKimCF7ThT89

Do you want prompt and dependable catering services for your big day? In Hyderabad, Chinnams Caterers provides excellent catering services for weddings and other events. We help our clients remember great moments with great food, elegant catering setups, and flawless catering services. Catering services for weddings, receptions, engagements, corporate events, birthday parties, and family events are available. We provide multiple catering options in both vegetarian/ non- vegetarian categories. We cater everything from wholesome traditional Indian cuisines to custom catering options. Every dish is made with fresh ingredients and is full of flavor. At Chinnam’s Caterers, we go above and beyond to make sure that every detail is perfect, and every guest is satisfied. Our staff is fully equipped to take care of the food and serve it at the right time, so that the event can take place as planned. Our flexible catering services in hyderabad ensure that every customer can get the catering service they pay for. We are located in Madeenaguda, Hyderabad, Telangana, and cater all over Hyderabad. Our catering services are the best fit to make your event enjoyable and ensure that your guests have an unforgettable experience. Call Chinnams Caterers to have the best of the catering services for weddings and other events. visit us; https://maps.app.goo.gl/Ehsq7aKimCF7ThT89

Looking for reliable catering services for your special occasion? Chinnam’s Caterers is a trusted name offering professional and high-quality wedding catering and event catering solutions in Hyderabad. We specialize in creating memorable dining experiences with delicious food, elegant presentation, and seamless service. Our catering services cover a wide range of events including weddings, receptions, engagements, corporate events, birthday parties, and family functions. We provide both vegetarian and non-vegetarian menus, carefully curated to suit your preferences and guest requirements. From traditional Indian cuisines to customized menu options, every dish is prepared using fresh ingredients and authentic flavors. Chinnam’s Caterers is known for its attention to detail, hygiene standards, and commitment to customer satisfaction. Our experienced team manages everything from menu planning and food preparation to timely service, ensuring your event runs smoothly without any stress. We offer flexible catering packages designed to match different budgets while maintaining premium quality. Located in Madeenaguda, Hyderabad, Telangana, we proudly serve clients across the city with dedication and excellence. Whether you are planning a grand wedding or a small celebration, our catering services are designed to impress your guests and make your event unforgettable. Contact Chinnam’s Caterers today to book the best catering services for your upcoming wedding or event! visit us; https://maps.app.goo.gl/Ehsq7aKimCF7ThT89

... Address: We Work RMZ Spire 4th and 5th Floor Silpa Gram Craft Village HITEC City Cyberabad Hyderabad Shaikpet Facility: MSD-INDIA-HYDERABAD-GCC-CORE FS Qualification: Diploma Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP570405

... Address: We Work RMZ Spire 4th and 5th Floor Silpa Gram Craft Village HITEC City Cyberabad Hyderabad Shaikpet Facility: MSD-INDIA-HYDERABAD-GCC-CORE FS Qualification: Diploma Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP570404

... Address: 4th Floor Tower 100 RMZ The Spire C9MM 6R8 Silpagram Craft Village Hitech City Facility: MSD-INDIA-HYDERABAD-TECH CENTER-CORE Qualification: Graduate Experience: 5 - 15 years Source: Sodexo India | Job Code: IJP569696

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. About the department: Our Middle Office Client Services team supports trading, investment operations, and loan administration across complex financial instruments. Working closely with Traders, Portfolio Managers, Legal, Compliance, and external partners, the team ensures accurate settlements and strong operational controls. Team members gain exposure to sophisticated loan products, contribute to process improvements, and build valuable cross-functional relationships in a dynamic environment. How you will add value? You will lead, coach, and develop bank loan operations team members. You will oversee trade capture, allocations, and lifecycle events. You will manage primary and secondary loan settlements. You will resolve settlement exceptions and reconciliation breaks. You will oversee corporate actions and loan restructuring activities. You will maintain security master data accuracy and integrity. You will oversee workflows across Aladdin, Wall Street Office, ClearPar, and related platforms. You

... Address: Qualcomm India Private Limited SEZ 22nd, 21st, 20th, 19th and 18th Skyview 20 Building of M/s Divija Commercial Properties Pvt. Ltd IT/ITES SEZ at Raidurgam Village, Serilingampally Mandal Ranga Reddy District.Hyderabad, Ranga Reddy District.Hyderabad, Telangana, India Facility: QUALCOMM HYDERABAD RMZ Qualification: Graduate Experience: 5 - 6 years Source: Sodexo India | Job Code: IJP550667