call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns
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Strategic Events Director in India
1,090 active opportunities · Updated October 2026
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Some skills and qualifications that are useful for a telecaller include: Strong verbal communication skills, Good listening skills, Ability to multitask and manage time effectively, Ability to handle pressure, and Knowledge of CRM software programs and telephone systems call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency
Job Title: Business Development Manager Work Location: Juinagar West, Navi Mumbai Min exp 2yrs Responsibilities include: • Opening new accounts and generating a healthy funnel in line with the targets for Soliciting business for - IT Hardware, software, Networking, Services, Security solutions • Forecasting and achieving monthly business targets by offering bundled IT solutions to enterprise customers. • Business planning strategy & Execution of the strategies for the assigned territory • Build a funnel by effective cold calling, networking skills and other methods • Develop Sales Projection Plan, Execute orders, Customer Satisfaction, Negotiate & close orders. • Meet & greet prospective clients to Understand their requirement, Propose best possible solution offerings for them • Making presentation to client, negotiate rates and follow up till the execution and payment received • Managing existing clients, map & mine periodically to address delivery issues and get more business. • Develop and maintain strong, long-term relationships with enterprise clients • Understand their unique business needs and challenges • Create account plans and strategies for each enterprise client to maximize revenue, cross-sell or upsell additional products or services to increase wallet share and ensure client satisfaction • Work closely with clients to understand their goals and objectives • Identify opportunities where your company's products or services can add value and address their challenges • Build a funnel by effective cold calling, networking skills and other methods • Develop Sales Projection Plan, Execute orders, Customer Satisfaction, Negotiate & close orders. • Meet & greet prospective clients to Understand their requirement, Propose best possible solution offerings for them • Making presentation to client, negotiate rates and follow up till the execution and payment received • Address any client concerns and provide solutions to retain business • Provide regular sales fo
DR ASHWANI KUMAR VIJ : Has been retained by : MNC associated, Professionally Managed, fast growing and Diversified Business Group into Manufacturing and trading of Water filteration, Pipes, Fittings, Building Materials related Projects / Products etc to select 2 : Area Sales Managers - Gurgaon. Responsibilities/KRA: *Maintaining & Enhancing Sales *Establishing, Maintaining & Expanding Customer Base *Servicing the Needs of Existing Customers *Increasing Business Opportunities Through Various Market Routes. *Actively seek out new sales opportunities through cold calling, networking and social media *Developing Sales Strategies & Setting Targets. Qualifications Desired : MBA Experience Desired : 6-8 Years. Age Preferred : Below 32 Years. Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at : DR ASHWANI KUMAR VIJ : President : Sales Recruitment
DR ASHWANI KUMAR VIJ : Has been retained to select 1 General Manager / Head - Sales and Marketing For a Growing and professionally managed Building Materials Organisation. Job description: -Responsible for ensuring achievement of monthly and annual sales target. -Increasing the domestic client base and expanding the reach geographically. -Ensuring that company gets listed on the the approved vendor list of the leading contractors, consultants and end clients. -Travel extensively to meet the existing and potential customers, generate new enquiries, participate in exhibitions to understand needs of the clients. -Monitor on - going and upcoming projects to target sales opportunities and identify new markets and new products for the company to venture in. -Monitor the performance of sales team and provide necessary guidance and support to ensure that their sales targets are achieved on monthly basis. -Develop and implement new sales initiatives/strategies for business growth and profitability Education/Qualifications/Experience Desired : 10 to 15 Years of relevant Industry/Product B.Tech / B.E. in Any Specialization, Mechanical Preferred. MBA from Premium Institute Preferred. Excellent Salary Package would be offered to the right candidate. Those who have applied earlier need not apply again. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:
We are looking for IT Sales Executive for our Trivandrum Location with the following skill set, Exp: Min 2- 7 years Key Responsibilities: 1. Research and identify potential customers through various channels (social media, industry reports, etc.). 2. Develop and execute lead generation strategies through email, phone, and social media outreach. 3. Engage with potential customers to understand their needs and pain points. 4. Qualify leads based on company criteria and prioritize follow-up activities. 5. Build and maintain relationships with key decision-makers and influencers. 6. Collaborate with sales and marketing teams to ensure seamless lead handoff and follow-up. 7. Meet or exceed monthly lead generation targets. 8. Continuously update and refine lead generation strategies based on performance data. Requirements: 1. Bachelor's degree in Marketing, Business, or related field. 2. Minimum 2-5 years of experience in lead generation, sales, or marketing. 3. Proven track record of consistently meeting or exceeding lead generation targets. 4. Excellent communication, interpersonal, and negotiation skills. 5. Strong research and analytical skills. 6. Ability to work in a fast-paced, dynamic environment. Should you be interested in any of the above opportunity, please send us your latest resume in M S Word format at the earliest at
DR ASHWANI KUMAR VIJ : have been retained by a growing and professionally managed Logistics and Courier organisation to select one : Networking / IT - Manager. Desired Profile : Candidate will be responsible for planning, budgeting and executing, ERP Implementation, network and Data security, IT Infrastructure, vendor development and management and building IT applications with knowledge of Cloud Architecture. He must possess the ability to propose and define IT Strategy and align it to the growing business requirements of the organisation. Experienced Professionals from service Industry would be Preferred. Qualifications : M.Tech / B.Tech / BE - Computer Science / Electronics or MCA, Preferably from Premier Institute Experience Preferred is : 8 to 10 years. Excellent Salary Package would be offered to the right candidate. Age Desired Between 30 to 35 Years. Those who have applied earlier need not apply again. WFH Option is available. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:
customer care executive (CCE) is a professional who acts as a liaison between a company and its customers to ensure customer satisfaction: Responsibilities CCEs are the primary point of contact for customers, responding to questions, issues, and complaints. They also analyze customer feedback to improve customer care strategies. Skills CCEs need to have strong communication skills, active listening, and problem-solving abilities. They should also be able to empathize with customers and defuse tense situations. Channels CCEs use a variety of channels to communicate with customers, including phone calls, emails, live chats, and social media. Role CCEs are critical to maintaining a company's reputation and building customer loyalty. They can shape how customers perceive the brand through their professionalism and ability to satisfy customer needs. Customer care executives manage all customer interactions via multiple channels like phone calls, emails, live chats, social media etc. They respond to varied customer queries and requests related to orders, payments, product features, technical issues etc
customer care executive (CCE) is a professional who acts as a liaison between a company and its customers to ensure customer satisfaction: Responsibilities CCEs are the primary point of contact for customers, responding to questions, issues, and complaints. They also analyze customer feedback to improve customer care strategies. Skills CCEs need to have strong communication skills, active listening, and problem-solving abilities. They should also be able to empathize with customers and defuse tense situations. Channels CCEs use a variety of channels to communicate with customers, including phone calls, emails, live chats, and social media. Role CCEs are critical to maintaining a company's reputation and building customer loyalty. They can shape how customers perceive the brand through their professionalism and ability to satisfy customer needs.
The job purpose of a Lead - Cell Maintenance is to manage and oversee the maintenance operations specifically for PERC (Passivated Emitter and Rear Cell) technology, ensure the optimal performance and reliability of PERC solar cells, lead troubleshooting and repair efforts, and implement preventive maintenance strategies to maintain high production quality and efficiency. Source: Adani Group | Job ID: 57114
The job purpose of a Lead - Cell Maintenance is to manage and oversee the maintenance operations specifically for PERC (Passivated Emitter and Rear Cell) technology, ensure the optimal performance and reliability of PERC solar cells, lead troubleshooting and repair efforts, and implement preventive maintenance strategies to maintain high production quality and efficiency. Source: Adani Group | Job ID: 55801
This role is responsible for managing and optimizing inventory levels for operational efficiency, managing procurement processes, and ensuring uninterrupted O&M activities. Additionally, this role involves financial oversight, including budget preparation, asset verification, and expenditure tracking to align with the company's financial strategy and operational needs. Source: Adani Group | Job ID: 56052
Data & AI Head will enable data driven decision making, advanced analytics, and AI led value creation across the organization by transforming raw data into trusted insights, predictive intelligence, and scalable AI solutions. The primary purpose of this role is to design, build, deploy, and govern data platforms, analytics, machine learning, computer vision, operations research and generative AI capabilities that directly support business strategy, operational excellence, and innovation. Source: Adani Group | Job ID: 54894
This role is responsible for conducting comprehensive condition assessments through analysis such as vibration analysis, thermography, and chemical analysis to optimize equipment performance and proactively address potential issues. This role will also manage reporting, documentation, and budgeting for condition monitoring activities, ensuring the integrity of maintenance strategies and the cost-effective procurement of services. Source: Adani Group | Job ID: 55073
The job purpose of a Lead - Cell Maintenance is to manage and oversee the maintenance operations specifically for PERC (Passivated Emitter and Rear Cell) technology, ensure the optimal performance and reliability of PERC solar cells, lead troubleshooting and repair efforts, and implement preventive maintenance strategies to maintain high production quality and efficiency. Source: Adani Group | Job ID: 53319
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