Strategic Intelligence Manager in India

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows. About the Role This role will own accounting and controllership for OpenAI's advertising products. You will help build the financial foundation for Ads from early scale into durable operations, including revenue recognition, close, controls, reporting, reconciliations, and risk assessment across measurement logic, billing data, rev-share structures, incentives, credits, and emerging monetization models. You will be a finance partner to Product, Engineering, Technical Accounting, Go-To-Market, Tax, Legal, and Financial Systems. The role requires someone who can independently operate in ambiguity, design 0-to-1 processes and apply AI automation thoughtfully to support a rapidly evolving product environment. Advertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently. You’ll be responsible for: Own end-to-end accounting and controllership for Ads revenue, including revenue recognition, contra-revenue, rev-share, incentives, credits, rebates, and related close activities under ASC 606. Design and execute scalable month-end and quarter-end close processes for Ads, ensuring accurate, complete, and timely reporting supported by reconciliations, flux analysis, and reviewer-ready evidence. Design accounting and control frameworks for global Ads expansion, including new currencies, billing entities, tax/invoice localization, FX

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role can be based in Delhi, Mumbai, or Bangalore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this

Title: Technical Lead- QA About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectations/ Requirements · Should have experience in Web & Mobile Testing (Android / iOS) and Device testing methodologies. · Analyzing business requirements to determine the test strategy covered by manual testing. · Must have strong knowledge of the programming language (Java). · Must have worked on automation scripts and able to establish an automation framework · Must have experience in Maven, Jenkins, TestNG · Experience of Selenium WebDriver is preferred · Basic concept of database testing. · Familiarity with both Linux and Windows environments. · Knowledge of the BDD framework or cucumber framework. · Knowledge of API Testing tools. · Should have knowledge of JIRA. · Experience with working in Agile methodology. Superpowers/ Skills that will help you succeed in this role · High level of drive, initiative and self-motivation · Ability to take internal and external stakeholders along · Understanding of Technology and User Experience · Love for simplifying · Growth Mindset · Willingness to experiment and improve continuously Why join us · A collaborative output driven program that brings cohesiveness across businesses through technology · Improve the average revenue per use by increasing the cross-sell opportunities · A solid 360 feedback from your peer teams on your support of their goals · Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you .With envi

Job Title: Senior QA Engineer - Performance Testing Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that empower small businesses with payments and commerce solutions. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy through the power of technology. About the Role: We are seeking a skilled Performance Test Engineer to design, execute, and analyze performance tests to ensure application scalability, stability, and responsiveness under varying load conditions. The ideal candidate will have hands-on experience with industry-standard performance testing tools and a strong understanding of system architecture, monitoring, and troubleshooting. Expectations/ Requirements Develop comprehensive performance test strategies and plans aligned with system requirements, project timelines, and business goals. Understand application architecture and identify critical business transactions for performance validation. Design realistic workload models to simulate real-world usage scenarios. Create, maintain, and execute performance test scripts using tools such as JMeter, LoadRunner, Gatling, or similar. Conduct baseline, load, stress, and scalability testing to evaluate system behavior under different conditions. Monitor system performance using tools like Influx DB, Grafana, JVM monitoring tools, and MAT (Memory Analyzer Tool). Analyze test results to identify performance bottlenecks and system limitations. Collaborate with development and infrastructure teams to troubleshoot and resolve performance issues. Assess system scalability and recommend optimizations to improve performance and reliability. Generate detailed performance test reports, including metrics, findings, and actionable recommendations. Work with stakeholders to gather and validate Non-Functional Requirements (NFRs), SLAs, and KPIs. Perform API an

The Sales Executive / Sr. Sales Executive will be responsible for driving sales of insurance products such as Health Insurance. The ideal candidate will be adept at converting leads, understanding customer needs, and generating insights that help refine lead quality and sales strategies. Key Responsibilities : ● Generate and convert sales leads for Health insurance products. ● Maintain an in-depth understanding of product features, benefits, and policy terms across multiple insurers. ● Identify potential customers through cold calling, referrals, or digital leads through calls provided by the organisation. ● Engage with customers to understand their insurance requirements and recommend the best-fit products. ● Achieve daily, weekly, and monthly sales targets. ● Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency. ● Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools. ● Stay updated on industry trends, new insurance products, and regulatory changes. Key Skills & Competencies ● Strong communication, negotiation, and persuasion skills. ● Customer-first mindset with an ability to build rapport quickly. ● Analytical thinking to generate insights from lead and sales data. ● Ability to work independently as well as in a team-based environment. ● Good command of spoken and written English and Hindi. ● Basic proficiency in MS Excel, Google Sheets, and CRM software. Qualification & Experience: ● Graduation (any stream) – MBA or relevant certification in insurance/sales is a plus. ● 6 months – 2 years of experience in insurance sales (preferably Health). ● IRDA certification preferred.

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end — from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for ● 3–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. ● Strong consumer intuition — you have opinions about why products work, and you can defend them with both logic and evidence. ● High agency. You define the problem, find the path, and get it done without waiting for permission. ● Sharp analytical and structured thinking, balanced with a bias for action. ● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? ● A collaborative output driven program that brings cohesiveness across

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for a product marketing professional to drive positioning, adoption, and growth of Paytm’s EDC offerings across merchant segments. Key Responsibilities * Define product positioning, messaging, and go-to-market strategy for EDC products. * Work closely with product teams to translate features into clear merchant value propositions. * Drive launches, campaigns, and adoption strategies for new features and products. * Partner with sales and distribution teams to enable effective product storytelling * Use data and customer insights to refine messaging and improve conversion funnels. * Conduct market research and competitive analysis to identify differentiation opportunities. Ideal Candidate Profile * 4–5 years of experience in product marketing (fintech / SaaS / payments preferred). * Strong ability to simplify complex products into clear, compelling narratives. * Experience working with cross-functional teams (product, sales, analytics) * Data-driven mindset with strong execution capability * Strong communication and stakeholder management skills. Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities solid 360 feedback from your peer teams on your support of their goals respect, that is earned, not demanded from your peers and manager. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to de

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end — from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for ● 3–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. ● Strong consumer intuition — you have opinions about why products work, and you can defend them with both logic and evidence. ● High agency. You define the problem, find the path, and get it done without waiting for permission. ● Sharp analytical and structured thinking, balanced with a bias for action. ● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? ● A collaborative output driven program that brings cohesiveness across

About Us: Paytm is India’s largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and we’re building scalable, resilient systems to serve half a billion Indians and beyond. Here at Paytm, technology isn't just about keeping up, it's about building the future. We believe the next generation of engineers must not only scale systems to billions but also leverage AI and GPT tools to accelerate innovation. Role Overview: We are seeking an experienced Data Protection and Privacy Manager, who will be responsible for overseeing the organization's data protection strategy and ensuring compliance with Indian laws such as the Information Technology Act, 2000, and the Personal Data Protection Bill. The DPPM will work closely with DPO and regulatory authorities to ensure that sensitive data is processed securely and ethically. This role is crucial in safeguarding our digital assets and maintaining compliance with industry standards and law. Key Responsibilities: 1. Legal Compliance: Ensure adherence to data protection laws, including local DPDPA, IT Act and international regulations like GDPR. 2. Policy Development: Formulate and implement data protection policies and guidelines across the organization. 3. Data Classification & Security: Well versed in managing the DSPM, DLP and PET technologies. 4. Data Breach Management: Investigate and report data breaches to relevant authorities within the stipulated timeframe. 5. Training & Awareness: Conduct training sessions for employees on data protection practices and raise awareness about privacy policies. 6. Impact Assessments: Perform Data Protection Impact Assessments (DPIA) to identify risks and recommend mitigation strategies. 7. Grievance Redressal: Act as the point of contact for data principals (individuals) for grievances related to data handling or privacy violations. 8. Recordkeeping: Maintain records of all data processing activities

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role- Expectations/ Requirements: -Own marketing campaign operations & implementation design logic end to end in alignment with the marketing strategy decided upon -Own the monitoring and tracking of metrics useful for performance analyses of campaigns -Set up and run experiments on campaigns -Streamline operations for reduced errors and increased efficiency -Run root cause analyses and narrow down the cause(s) in cases of deviations from expected campaign behavior Superpowers/ Skills that will help you succeed in this role: -Familiarity with any CLM tool. Prior experience with CleverTap will be an added advantage. -Aptitude – good with logical reasoning, breaking down problem statements, and hypothesis formation and validation -Ownership – Own campaigns end to end from execution to assessment to accommodating learnings – the candidate should be interested in the role or else it will be difficult to gather ownership and excel -Previous experience in operations is preferred - not mandatory Why join us? A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merc

We are looking for an Analytics and Tag Manager Implementation Specialist to join our digital marketing team. The ideal candidate will be passionate about web analytics, an expert in Google Tag Manager and possess strong Javascript skills. This professional will play a crucial role in improving our digital marketing strategies, ensuring the correct implementation of measurement and analytics tools. Responsibilities: 1. Implement and maintain data tracking solutions using Google Tag Manager to ensure accurate and complete data collection. 2. Collaborate closely with the marketing team to understand specific tracking objectives and requirements. 3. Develop and maintain JavaScript scripts to customize and enhance data collection. 4. Set up and manage Google Analytics 4 to analyze campaign performance and user behavior. 5. Perform regular audits to ensure data integrity and troubleshoot tracking issues. 6. Collaborate with other teams to integrate analytics data into marketing reports and dashboards. Requirements: 1. Demonstrated experience implementing and managing Google Tag Manager. 2. Advanced Javascript skills for tracking customization and troubleshooting. 3. Hands-on experience with Google Analytics 4, including event and goal configuration. 4. Deep understanding of digital marketing principles and the importance of analytics in digital strategies. 5. Strong analytical skills and ability to translate data into actionable recommendations. 6. Excellent communication skills and ability to work in a team environment.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. About the Role: We’re seeking a Creative Designer to own and drive the visual communication strategy for in-app ad campaigns, marketing collaterals, and innovation projects across the Paytm Ads ecosystem. As the Creative Design Lead, you'll manage end-to-end design responsibilities from stakeholder communication and creative strategy to hands-on design execution and team management. You'll collaborate cross-functionally with business, marketing, and product teams to deliver high-impact, performance-oriented creatives. Key Responsibilities: Creative Direction & Execution Lead the design development for in-app ad creatives, banners, videos, and marketing campaigns. Translate briefs into strong visual concepts aligned with brand and campaign goals. Team & Stakeholder Management Manage and mentor a team of junior designers, providing feedback and quality control. Liaise with internal stakeholders, category teams, account managers, and product owners to align on campaign objectives and timelines. Cross-Platform Visual Communication Design marketing collaterals including case studies, sales decks, social media creatives, and video assets. Work on campaigns tailored fo

About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role : We are looking for an experienced Category Lead to define, build, and scale one of our categories from the ground up This is a high-impact, entrepreneurial role that combines category ownership, product thinking, business strategy, and cross-functional execution. The ideal candidate will have experience owning large business categories, driving growth, and building customer-centric products at scale. What You'll Do : - Own the end-to-end strategy, growth, and P&L of the category. - Design customer-first financing journeys where interest is charged only on the utilized amount, creating a flexible borrowing experience. - Identify new customer segments, use cases, and growth opportunities across merchants, D2C brands, SMEs, and digital businesses. - Drive category performance through data-led decision making, experimentation, and continuous optimization. - Monitor portfolio performance, customer adoption, profitability, and key business metrics. - Work closely with leadership to launch and scale new initiatives as part of Paytm's new venture. What We're Looking For : - 7-10 years of experience in Category Management, Product Ownership, Business Management, or General Management. - Strong experience owning and scaling a business category or product with measurable business impact. - Strong understanding of customer journeys, marketplace ecosystems, supply chain, logistics, merchant platforms, or financial products. - Demonstrated ability to manage large portfolios, drive business growth, and influence cross-functional teams. - Excellent analytical, stakeholder management, and problem-solving skills.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-ownership leader to drive growth, retention, and recurring revenue for the soundbox subscription business. The role requires managing the complete merchant subscription lifecycle, including acquisition quality, renewals, merchant engagement, churn reduction, and operational execution. Key Responsibilities - Subscription Growth: Drive merchant onboarding, ensure high-quality acquisition, improve activation-to-paid conversion, and expand the active merchant base. - Retention & Renewals: Improve renewal rates, reduce churn, and build win-back strategies for inactive merchants. - Merchant Lifecycle Management: Own the end-to-end journey, ensure active product usage, and coordinate service support to improve satisfaction. - Revenue Ownership: Drive Monthly Recurring Revenue (MRR), improve collections efficiency, and monitor subscription funnel metrics. - Team Management: Manage field sales and retention teams, monitor productivity, and drive performance reviews. - Analytics & Governance: Analyze churn and activation trends, track performance dashboards, and identify fraud or activation risks. Preferred Skills • Strong analytical and problem-solving capabilities • Hands-on experience with SQL, dashboards, reporting, and business analytics • Expertise in building automated reporting frameworks and KPI monitoring systems • Ability to convert large datasets into actionable business insights and growth opportunities • Experience managing retention, renewals, collections, pricing, or revenue growth initiatives at scale • Strong ownership mindset with a track record of driv