About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: Build systems for collection & transformation of complex data sets for use in production systems Collaborate with engineers on building & maintaining back-end services Implement data schema and data management improvements for scale and performance Provide insights into key performance indicators for the product and customer usage Serve as team's authority on data infrastructure, privacy controls and data security Collaborate with appropriate stakeholders to understand user requirements Support efforts for continuous improvement, metrics and test automation Maintain operations of live service as issues arise on a rotational, on-call basis Verify whether data architecture meets security and compliance requirements and expectations .Should be able to fast learn and quickly adapt at rapid pace. java/scala, SQL, Minimum Qualifications: Bachelor's degree in computer science, computer engineering or a related field, or equivalent Experience 6+ years of progressive experience demonstrating strong architecture, programming and engineering skills. Firm grasp of data structures, algorithms with fluency in programming languages like Java, Python, Scala. Strong SQL language and should be able to write complex queries. Strong Airflow like orchestration tools. Demonstrated ability to lead, partner, and collaborate cross functionally across many engineering organizations Experience with streaming technologies such as Apache Spark, Kafka, Flink. Backend experience including Apache Cassandra, MongoDB and relational databases such as Oracle, PostgreSQL AWS/GCP Solid hands on with 4+ years of experience. St
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Team Member Analyst in India
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About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources About the role: This role will be responsible for supporting the implementation of a broad range of reward practices and compliance policies for the organization. This role is a key subject matter expert of the Compensation and Benefits functions locally; the role provides local insights, consultation, and advice to Human Resources Business Partners and senior business leaders as required. key responsibilities in order of importance and specify the approximate amount of time, e.g. in % related to the typical business cycle). Expectations/ Requirements: 1. Compensation Benchmarking: Ensure external competitiveness of internal salary ranges by benchmarking against comparators. 2. Conducts and analyses survey results to assist in comparing compensation and benefits plans. 3. Participates in the development of compensation and benefits policy. 4. Managing the Employee Stock Option plan. 5. Annual planning, forecasting, and budgeting exercises for all direct costs for employees (salary and benefits, annual increments, incentives, rewards, and awards programs). 6. Annual Salary review exercise and administration of compensation review process cycle; off-cycle pay adjustments. 7. Monitors compensation trends within the organization and
Client Onboarding Manager – Inference & Agentic AI | Paytm (Noida) About the Role Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Key Responsibilities Own client onboarding from sales handover to go-live. Understand client workflows, systems, and integration requirements. Coordinate with Product, Engineering, and Client teams for seamless deployment. Manage onboarding timelines, milestones, and stakeholder communication. Conduct client training sessions and drive product adoption. Track onboarding KPIs, client satisfaction, and implementation success. Gather client feedback and support continuous product improvements. Ideal Candidate 2–5 years of experience in Client Onboarding, Implementation, Customer Success, or Solutions Engineering. Experience in SaaS, Fintech, Enterprise Technology, or AI products preferred. Good understanding of APIs, integrations, CRM systems, and enterprise workflows. Strong project management, problem-solving, and stakeholder management skills. Excellent communication and client-facing abilities. Bachelor’s degree in Engineering, Business, or related field. Location: Noida Why Join? Be part of Paytm’s fast-growing AI business and work closely with enterprise clients to deliver cutting-edge AI-driven automation solutions at scale.
One97 Communications Limited (“Paytm”), India’s leading payments and financial services distribution company and through its affiliates, a pioneer of QR codes, Soundbox, and mobile payments. Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The litigation team manages pan India Litigation (i.e civil, consumer, labor, arbitration, etc. day to day Advisory to business, coordination with Law Enforcement Agency. About the role: We are seeking the candidature of an effective & efficient individual in a DGM position, who would be aligned with the Litigation team and will be dealing with in- house Litigation matters on a Pan India basis, for the entire One97 group. Expectations/ Requirements 1. Litigation Management and control 2. Good legal Knowledge 3. Drafting of legal notices, written statements, replies, representations, presentations, etc 4. Legal Advice on day-to-day operation 5. Handling Police complaints/notices/letters 6. Court appearance on behalf of Company 7. Managing external counsel 8. Risk management 9. Coordinating and dealing with various authorities 10. Coordination with cross-functional teams to ensure compliances to all the prescribed regulatory norms. 11. Legal research and miscellaneous legal work 12. Draft and review pleadings, motions, and other court documents 13. - Develop and implement litigation strategies 14. - Manage case files and maintain accurate records Superpowers/ Skills that will help you succeed in this role ● 12- 15 years of work experience in handling litigation matters. ● Minimum 4-5 years of experience working in-house in litigation. ● Experience in specific areas of litigation (e.g., commercial, employment, intellectual property) ● Familiarity with court procedures and rules ● Good interpersonal skills to effectively communicate and coordinate complex issues
About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Role Overview Paytm is looking to hire an Enterprise GTM Lead to own the go to market charter for Paytm’s AI Inference and Agentic AI products across enterprise clients. This is a managerial role that will lead business managers and client onboarding managers, and will work closely with enterprise sales teams to drive pipeline, deal conversion, onboarding, and client success. The role sits at the center of Paytm’s enterprise AI charter and involves shaping GTM strategy, enabling sales teams, supporting client pitches, structuring commercials, and ensuring strong post sale execution. The candidate will be responsible for building a repeatable enterprise sales motion for Paytm AI agents, including Pi Commerce and future AI products. The role requires strong commercial judgment, enterprise stakeholder management, execution discipline, and ability to work across sales, product, technology, finance, and marketing teams. Key Responsibilities Enterprise GTM Strategy and Business Ownership Own the enterprise GTM strategy for Paytm AI agents across existing and new enterprise clients. Build and execute sales enablement, pipeline generation, deal conversion, onboarding, and account expansion plans. Work with leadership to define target segme
About Us: About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We're looking for a Business Finance Manager for our central business finance team. You'll be a key part of our success by: - Analyzing financial performance to find areas for improvement and growth opportunities. -Working closely with business and finance teams to understand the factors that influence results. -Providing data-driven insights to the Business Heads and Finance leadership to support effective decision-making. -Monitoring progress towards goals and proactively addressing potential risks. Expectations/ Requirements: What You'll Do: - Collaborate closely with Business, participating actively in their strategic planning. - Develop detailed financial plans, using a bottom-up approach to ensure accuracy and buy-in. - Regularly analyze actual results against the plan, identify the reasons for any variances, and clearly communicate your findings to facilitate informed decision-making. - Track and report on key financial and business metrics - Contribute to the unit's goal-setting process and create a detailed annual operating plan to achieve those goals. - Ensure the accuracy and completeness of month-end financial reports, including reviews, procedures, and necessary corrections. - Contribute to the improvement of financial processes, including revenue cycle activities, to optimize efficiency and effectiveness. - Analyze the financial impact of potential new products or business initiatives and present your findings to senior management. - Respond promptly to requests for information and problem-solving, providing thorough analysis and insights to support decision-making.
About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. Job Responsibilities: Become an expert in Paytm Own end-to-end key business metrics like Be the voice of Paytm Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser Lead initiatives which require significant cross team collaboration to build innovative Provide constant feedback to the product team to improve Desired Qualifications: 7+ years of experience in preferred) Proven experience in managing programs / categories / business verticals Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets Ability to deep-dive into a problem; very strong analytical and presentation skills required High bias for action required Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Why join us ● A collaborative output driven program that brings cohesiveness across businesses through technology ● Improve the average revenue per use by increasing the cross-sell opportunities ● A solid 360 feedback from your peer teams on your support of their goals ● Respect, that is earned, not demanded from your peers and manager
About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. Job Responsibilities: Become an expert in Paytm Own end-to-end key business metrics like Be the voice of Paytm Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser Lead initiatives which require significant cross team collaboration to build innovative Provide constant feedback to the product team to improve Desired Qualifications: 7+ years of experience in preferred) Proven experience in managing programs / categories / business verticals Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets Ability to deep-dive into a problem; very strong analytical and presentation skills required High bias for action required Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Why join us ● A collaborative output driven program that brings cohesiveness across businesses through technology ● Improve the average revenue per use by increasing the cross-sell opportunities ● A solid 360 feedback from your peer teams on your support of their goals ● Respect, that is earned, not demanded from your peers and manager
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows: Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Experience in handling Government clients is must. Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers Provide constant feedback to the product team to improve advertising performance and customer exper
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team- Paytm Ads is the digital advertising platform of Paytm, enabling brands to reach and engage with over 350M+ users across Paytm’s ecosystem of 200+ payment, commerce, and retail services—both online and offline. By leveraging transaction signals and behavioral insights, Paytm Ads enables advertisers to target highly relevant consumer cohorts and deliver performance-driven campaigns. About the Role- We are looking for a Senior Manager – Product Analytics to drive data-led decision making across the Paytm Ads platform. This role works closely with Product, Data Engineering, Sales, and Operations teams to analyze product performance, user behavior, and campaign outcomes, translating data into actionable insights that improve advertiser and platform performance. Key Responsibilities: ● Build and maintain automated dashboards and BI reports for key product and revenue metrics. ● Write advanced SQL queries to analyze large datasets and generate actionable insights. ● Analyze product usage, funnels, retention, and feature adoption to identify growth opportunities. ● Conduct A/B testing, cohort analysis, and segmentation to measure product and campaign impact. ● Track and optimize digital marketing performance metrics such as CAC, ROI, CTR, and conversions. ● Translate business/product questions into structured analysis recommendations for stakeholders. Qualifications: ● B.E./B.Tech from a reputed engineering institute ● Experience in Product Analytics, Management Consulting, Business Strategy, or Sales/Marketing Analytics roles. ● Strong SQL expertise for large-scale data analysis
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Finance Team is responsible for allocating resources, creating economic forecasts, reviewing opportunities for equity and debt financing, and other functions within your organization. About the Role: The role includes managing all account payables and receivables, accounting operations, and Daily work of Reconciliation of Revenue & expense items. Managing a small set of team and Vendor Management. Expectations/ Requirements: 1. Handling the accounting functions such as Procure to Pay accounting, GL accounting, Fixed Assets accounting, reporting, reconciliations, etc. 2. Vendor payment management: - Should be well versed in vendor payment management. 3. Planning & driving month/ quarter/ year-end accounts closing activities within agreed timelines. 4. Ensuring Compliances of direct/indirect taxes along with all required approvals as per the company's policy. 5. Liaising with various internal stakeholders or business users for settlement of vendor advances, timely clearance of vendor payments, and resolving their issues. 6. Maintaining and extracting reports/MIS at Cost center/Profit Center level. 7. Verification/Vouching of custom-related documents: - Bill of entry, Bill of Lading or Airway Bill, import license, Letter of Credit or LC, etc. Superpowers/ Skills that will help you succeed in this role: 1. Minimum experience in Accounting is 6 years -10 years in the Payable domain. 2. Should have good knowledge of Accounting entries, GST, TDS, and Foreign remittances 3. Must have worked in SAP Accounting. 4. Proficient in handling Statutory Audits, Tax Audits Internal Audits, and all other ki
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows: Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Experience in handling Government clients is must. Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers Provide constant feedback to the product team to improve advertising performance and customer exper
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 5 years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the team: Social CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services. About the role: Candidate has to handle concerns and complaints raised by the customers on day-to-day basis on multiple social media platforms and make sure the daily task is being closed within the defined TAT with good customer experience. Expectations/ Requirements: ● Resolving day-to-day queries of the merchants via chat/call. ● Oversee day-to-day management of campaigns and ensure brand consistency. ● Ensure brand consistency in copy through tone, voice, and terminology. ● Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience. ● Developing and implementing a timeline to achieve targets. ● Previous experience in team handling Chat/email Support. Superpowers/ Skills that will help you succeed in this role: ● High level of drive, initiative, and self-motivation ● 1+ years’ experience in social media escalations management ● Exceptional multi-tasking skills ● Strong problem-solving skills Educational Qualification: Any Graduate.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 4+ years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred.
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