Technical Assistant in Bengaluru

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a working-manager role: you'll personally execute technical work — scripting, automation builds, escalated ticket resolution — while also leading a team. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You'll manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering, driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows. This role reports to the Director of End User Systems, with close, day-to-day partnership across US-based Desktop Support managers. For the right candidate, this role has a clear path to Director as we continue scaling our India GCC — with growth into that level anticipated within 12–18 months. This is also a strong fit for a Director-level leader currently at a SaaS startup who's looking to move into a larger, enterprise SaaS organization — and who is open to a step down in title now in exchange for a step up in scale, platform, and long-term trajectory. You Will IT Automation & Architecture Drive the IT automation function, identifying repetitive Tier 1 tasks and owning their automation end-to-end — from scoping through build, testing, and measurement Evaluate and build AI-augmented automation where it meaningfully reduces toil (e.g. intelligent ticket triage, SOC alert summarisation, AI

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Enterprise Technology Team The Enterprise Technology team builds and delivers the secure, scalable systems that power how our business runs. Our People Technology Team sits at the heart of this work, overseeing the full Hire-to-Retire technical ecosystem—including core applications like Workday, Greenhouse, and Cornerstone—and ensuring these platforms evolve alongside the company's growth. We partner closely with HR, Talent Acquisition, Talent Management, and Business Operations to bring data-driven, compliant, and innovative solutions to life. The Opportunity Reporting to the Director of People Technology, this role will serve as the Product Manager for Okta's People Technology portfolio, focused on Employee Growth & Talent. You will act as the strategic bridge between global People leaders and delivery teams. You will translate strategic product visions into high-velocity execution — shaping the what and why in partnership with Digital Solutions and People leadership, and partnering with the Delivery Lead on the how and when — while navigating complex enterprise workflows across Talent Acquisition (Greenhouse), Learning & Development (Cornerstone), Talent Management (Workday), and AI-driven automation. What You'll Do Product Strategy & Roadmap Leadership: Define the multi-year product vision and strategy for the Growth & Talent domain in close collaboration with functional and technical leadership. Translate that strategy into a priori

About Bolna Bolna is a Voice AI orchestration platform powering 33M+ calls every month for enterprises across BFSI, e-commerce, logistics, and more. We build intelligent voice agents that businesses can deploy at scale. The challenge? We build great products, but too few people outside our existing customers know about them. We’re hiring a Product Marketing Manager to change that. This Role You’ll own Product GTM end-to-end - from positioning and messaging to launches, product education, and adoption. You’ll work closely with founders, Product, Engineering, and Sales to turn complex technical capabilities into stories, demos, and content that customers understand and care about. You’ll also own the journey from first touch to product activation , identifying drop-offs and driving initiatives to improve adoption. This is a hands-on role for someone who enjoys going deep into a technical product and can use and demo the product themselves . What You’ll Do Own GTM for product launches and major feature releases. Develop positioning, messaging, launch narratives, and product stories . Create launch assets - demos, product pages, documentation, comparison pages, presentations, and content. Own product activation and adoption; identify funnel gaps and work with Product/Growth to improve them. Run webinars, demos, and product education initiatives. Build competitive intelligence, sales enablement, and battlecards. Partner with Sales to understand customer objections and translate them into better GTM. Work with founders, Product, Engineering, and Growth to shape how Bolna goes to market. What We’re Looking For 4–7 years of Product Marketing experience , ideally in B2B SaaS, AI, developer tools, or technical products. Strong experience in product launches, positioning, messaging, and GTM . Excellent written, verbal, and presentation skills. Strong analytical and problem-solving skills. Comfortable working in a 0→1, fast-moving startup environment . Technical curiosity and a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, our motto is "Always On" and nowhere do we embrace that more than in Technical Operations. We strive to build the most reliable and performant systems on the planet through the skillful use of automation. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools. You will work on: Leading the architecture, design and rollout of the internal developer platform which would span CI/CD, tooling, infrastructure as code (IAC) integrations as well as modernization efforts Enhance existing automation for fleet management and build new features as per the needs of the infrastructure platform Spearhead initiatives and projects that enhance engineer productivity by identifying and mitigating bottlenecks in the development flow Mentoring, managing, and leading a team of SWEs & SREs with a broad range of expertise and experience Triaging and troubleshooting complex production issues to ensure reliability and performance. Working closely with our stakeholders across the organization to ensure our new capabilities are aligned to our competing constraints of reliability, security, and delivery velocity Partnering directly with recruiting and people ops to hire and retain the best talent

We're hiring an AI Support Engineer to work directly with the founder and build the systems that power customer support at Bolna. This isn't a traditional support role — you'll use AI to make support scale, and you'll partner closely with the business team on the customer conversations that matter most. What you'll do - Work directly with the founder to design and continuously improve how customer support runs at Bolna - Pull and collate data from Intercom to spot patterns, recurring issues, and gaps in how customers are being helped - Build AI-powered workflows that triage, answer, and resolve customer support queries with less manual effort - Design the systems and processes behind a streamlined, scalable support flow — from triage to escalation to resolution - Step in directly on critical customer support situations alongside the business team when it matters - Turn recurring support themes into feedback for product and engineering What we're looking for - 1–3 years of experience in a support, ops, or technical customer-facing role — ideally somewhere that rewarded building your own tools and process, not just following a playbook - Hands-on comfort with AI tools/workflows (prompting, automations, agent builders) — you don't need to be an ML engineer, but you should be someone who reaches for AI to solve a workflow problem - Experience with Intercom or a similar support/helpdesk tool - Sharp, structured communicator — equally comfortable writing to customers and to the founder - Comfortable with ambiguity — this role is being built as you build it Nice to have - Experience setting up support automations, chatbots, or AI agents in a real product company - Familiarity with SQL or basic scripting to pull/analyze support data - Startup experience, especially in a 0-to-1 function

Job Details: Job Description: • Domain knowledge in Product Data Management, concept of Item/Bom, Change Management are essential. • Deep understanding of business processes related to product lifecycle management, including design, development, manufacturing, and support for any works to automate the product data management. • Ability to map business requirements and problems to technical solutions and identify opportunities for process improvement. • Ability to design and architect comprehensive solutions that integrate various components of the PLM system with other enterprise systems. • Experience in creating scalable and sustainable architectures that address current and future business needs and ensuring the a quality delivery of the solution • AI knowledge that can help to optimize the process of automating data entry and validation, and workflow will be an added advantage. • Full-stack software solutions experiences to address customer needs • Web/Windows technology development in .NET, NET Core, ASP.NET C#, node.js • Front End framework in React/Jquery/Javascript • Integration technology, for eg. SSIS. Mulesoft. • Strong skillsets in SQL, relatiotional DB, MSSQL, Postgrep • Strong foundation on HTML, CSS, understanding of old technology in asp, vbscript • Knowledge in cloud technology, container as a service, docker images. • Experience developing containerized applications and services using tools such as Docker and Kubernetes. • Experience using git for code repository management, CI/CD workflow with tools such as GitHub Actions or similar. Qualifications: Required skill set: Domain knowledge in Product Data Management, concept of Item/Bom, Change Management are essential. Experience 3-7yrs with BE/BTech background Full-stack software

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. Today, we are tapping into the unlimited potential of AI to define the next era of computing. As an NVIDIAN, you will address challenges spanning architecture, silicon, firmware, software, and production — and excellent judgment matters as much as technical depth! We are the Silicon Power Team within the Silicon Co-Design Group. We architect and deliver groundbreaking solutions for productizing NVIDIA's chips across consumer, professional, server, embedded, mobile, and automotive markets. Silicon characterization, correlation to arch and design expectations, product spec finalization, and productization techniques and infrastructure are our day-to-day work — always on the bleeding edge of the industry. Small decisions here have outsized impact on performance, efficiency, reliability, bring-up speed, and ultimately what the product delivers in the field. We are hiring a Senior Silicon Power Engineer to own power-feature productization on a flagship silicon program. This is not a coordination role, and it is not a compliance role — it is the seat where power features either work at scale or become the reason a program slips. The two highest-leverage problems in this seat: Close the hardest multi-functional power failures before they gate a program. Take ambiguous, cross-boundary issues across architecture, firmware, validation, and platform to root-cause closure — with productized fixes and reusable methodology the next program can inherit. Build AI-enabled characterization as a real capability, not a demo. Every bring-up generates terabytes of characterization, shmoo, and telemetry data. Deploy AI workflows for data analysis, metric extraction, trend detection, and cross-bring-up correlation — with the guardrails and validation discipline to make them trustworthy enough to gate production decisions! <

We are seeking a Senior Software Engineer with strong infrastructure expertise to design, build, and operate the next generation of our enterprise Observability, Automation, and AI-driven Reliability Platform. This role will build highly scalable distributed systems and platform services spanning Storage, Compute, Network, VMware, OpenShift, and bare-metal infrastructure. The engineer will help transform infrastructure operations from reactive monitoring and manual remediation to proactive, predictive, and AI-driven autonomous operations. What You Will Be Doing: Design, build, and operate distributed software platforms for enterprise observability, telemetry, automation, and infrastructure reliability at large scale. Develop reusable platform services, APIs, automation frameworks, and control planes that enable self-service, reduce operational toil, and automate infrastructure operations across multiple engineering teams. Build scalable telemetry and event-processing systems spanning metrics, logs, traces, events, topology, and alerts, with the performance and efficiency to process billions of infrastructure signals. Build intelligent and AI-native reliability capabilities, including agentic workflows for anomaly detection, forecasting, root-cause analysis, automated debugging, and closed-loop remediation. Drive technical architecture and engineering direction across Storage, Compute, Network, and Platform domains, solving complex and ambiguous problems that span multiple teams. Engineer for production at scale, with strong focus on software quality, scalability, security, performance, observability, maintainability, and operational readiness. Provide technical leadership and mentorship, influence engineerin

NVIDIA Inception is our free global programme for start-ups building with AI, data science and accelerated computing — now more than 40,000 companies worldwide, with over 2,000 of them based in India alone. South Asia is one of the fastest-moving corners of that network: a market whose density sits in applied and vertical AI — medical imaging, drug discovery, edge vision, agentic and sovereign AI, robotics, agri-tech, AI governance — rather than in frontier model labs. We are looking for an Inception Regional Lead to own that motion end to end. This is a builder’s role with a commercial edge. You will set the regional strategy, lead a team of Inception Partner and Community managers across India, Bangladesh, Sri Lanka and neighbouring markets, and be personally accountable for how much NVIDIA hardware, software and cloud the region’s start-ups design in and consume. You will spend real time on the ground in founders’ offices, because that is where stalled accounts turn into concrete asks. And you will act as the connective tissue between start-ups and the rest of NVIDIA — worldwide field operations, solution architects, developer marketing, the reseller and cloud partner ecosystem, and NVentures. What you’ll be doing: Own the South Asia Inception strategy and number. Set regional priorities, coverage model and account tiering across strategic, member, community and prospect accounts; forecast and report on pipeline, design wins and consumption to programme and field leadership. Lead and grow the team. Manage, coach and develop a team of Inception Partner and community programme managers. Set territory and vertical coverage, run the operating cadence, and raise the bar on technical fluency and commercial rigour across the team. Drive commercial outcomes with start-ups. Move accounts from awareness to technical discovery to a named

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. Today, we are tapping into the unlimited potential of AI to define the next era of computing. As an NVIDIAN, you will address challenges spanning architecture, silicon, firmware, software, and production — and excellent judgment matters as much as technical depth! Every major NVIDIA silicon product family—from the chips powering AI and datacentre systems to gaming, professional, embedded, and automotive platforms—passes through our productization work on its way to production. NVIDIA’s Silicon Co-Design Productization team works from pre-silicon strategy and feature development through bring-up, characterization, correlation, and optimization. Our charter spans power & performance modelling, bring up & tuning of low-power features, power & thermal controllers , and system-level optimization that ultimately shape how NVIDIA products are configured, binned, specified, and shipped. What you'll be doing Drive silicon power productization from pre-silicon planning through bring-up and production, including test strategy, feature readiness, characterization, and optimization. Partner with architecture and design teams to identify improvements, validate features, and help translate them into production-ready solutions. Correlate measured silicon behaviour with pre-silicon expectations, investigate gaps, and drive complex issues to root cause. Build power and performance models and characterization methodologies that decide silicon binning, product specifications, productization decisions, and customer guidance. Use AI/ML and data-driven methods to analyse characterization & telemetry data, identify anomalies & trends , and accelerate issue debug across silicon, board, power delivery, firmware,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role At Okta, identity is at the heart of everything we build. As an Associate Solutions Engineer for Okta, you are a builder, owner, and collaborator who serves as a key technical and business advisor to developer personas across the Australian commercial customers/businesses and the APJ timezone (mostly ANZ). Anchored by Okta’s core values— Love our customers , Build and own it , Always secure. Always on. , and Drive what’s next —you will craft, position, and demonstrate how Auth0 solves critical security challenges throughout the sales cycle. Key Responsibilities Love Our Customers: Partner closely with sales teams as the go-to identity authority, aligning Auth0 solutions directly with developer pain points and business goals through tailored, value-driven product demonstrations. Build and Own It: Architect and execute hands-on Proof of Concepts (POCs) for complex customer use cases, taking full accountability for technical validation alongside cross-functional engineering teams. Always Secure. Always On.: Confidently address in-depth technical, application security, and identity infrastructure inquiries from developers, architects, and CTOs to ensure reliable, high-trust deployments. Drive What’s Next: Serve as the strategic voice of the customer, bringing critical market insights and developer feedback back to Product Management to continuously evolve our platform. Innovate & Share Knowledge: Champion scalable best practices, build reusab

Android Framework Engineer Description - Job Summary • This role is responsible for designing, developing, testing, and maintaining software applications that cater to specific user needs or business requirements. The role plans, executes, and monitors software development projects, ensuring they are delivered on time, within budget, and according to quality standards. The role identifies potential risks and challenges in software projects and implement strategies to mitigate these risks for successful project outcomes. Responsibilities • Oversees the software application development projects and team of junior developers. • Allocates resources to complete programming projects, and designing detailed plans to ensure applications are functioning properly. • Provides technical support for the development and implementation of applications dealing with complex high-performance computing systems. • Defines and documents product requirements, user stories, and epics and works closely with the agile team to execute on the product backlog. • Leads multiple project teams of other software applications engineers and internal and outsourced development partners responsible for all stages of design and development for complex products and platforms, including solution design, analysis, coding, testing, and integration. • Manages and expands relationships with internal and outsourced development partners on software applications design and development. • Reviews and evaluates designs and project activities for compliance with applications design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. • Provides domain-specific expertise and overall software applications leadership and perspective to cross-organization projects, programs, and activities. • Drives inno

Android Framework Engineer Description - Job Summary • This role is responsible for designing, developing, testing, and maintaining software applications that cater to specific user needs or business requirements. The role works collaboratively with cross-functional teams to create functional, user-friendly, and reliable software solutions. The role conducts testing, debugging, and troubleshooting to ensure that software applications are free of defects and meet high-quality standards. Responsibilities • Designs enhancements, updates, and programming changes for portions and subsystems of end-user applications software running on local, networked, and Internet- based platforms. • Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. • Investigates and resolves technical issues reported by users or identified during testing and usage. • Writes and executes complete testing plans, protocols, and documentation for assigned portion of application. • Collaborates with cross-functional teams, including product managers, designers, and quality assurance teams, to implement new features and functionalities in software applications. • Allocates resources to complete programming projects, and designing detailed plans to ensure applications are functioning properly. • Leads a project team of other software applications engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for assigned applications portion or subsystem. • Collaborates and communicates with management, internal, and outsourced development partners regarding software applications design status, project progress, and issue resolution. • Represents the software applications enginee

NVIDIA IT Finance is looking for SAP FICO professional. The ideal individual for the team will have in-depth experience with SAP FICO modules and its integration to other systems. You will lead the effort to design, develop and implement SAP FICO solutions. This Resource will be working closely with key finance users and involved with application roadmap with fellow IT team members. What you'll be doing: Lead and support SAP FICO initiatives as team member and lead to implement new and improve existing functionalities. Articulate, analyze requirements, and translate them into effective solutions to support the future of Finance, responsible for the configuration of SAP FICO module. You'll mentor and support users and teammates on SAP FICO functionalities including understanding of configurations and transactions, guide global support team (MSP) where needed in daily production support. Key contact with the business users in different time zones to harmoniously work on the requirements to develop additional FICO functionalities. You will work with multi-functional/technical teams to prioritize the work and then drive system solutions by clearly articulating business needs and co-ordinate with teams to get development moving. Work with cross-functional teams to prioritize work and drive system solutions by clearly articulating business needs. Coordinate global teams to prioritize, complete projects, guide them in small to medium projects, and update Project Coordinator and team. Build Training documentation & impart training to end users, prepare scripts & conduct Unit Testing / User Acceptance Testing What we need to see: You will have a minimum of 12&#43; years of SAP ECC 6.0/S4/Fixed Assets/Tax/GL/Local Statutory Reporting experience focused on the FICO modules, Func

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Data Analyst, you will play a crucial role in our data-driven decision-making process. You will be responsible for turning raw data into actionable insights that will shape our product strategy and drive business growth. This role requires a deep understanding of product analytics, a strong technical skillset, and a forward-thinking mindset to leverage AI in your analysis. Responsibility : Design and build insightful and user-friendly dashboards and reports in Tableau to track key product metrics and performance indicators. Utilize Snowflake and dbt to build and maintain robust and scalable data models and pipelines for our analytics needs. Conduct in-depth product analysis to identify trends, patterns, and opportunities for product improvement and growth. Write complex SQL queries and use Python to perform advanced data analysis Collaborate with product managers, engineers, and other stakeholders to understand their data needs and provide them with the insights they need to make informed decisions. Proactively identify and explore new ways to leverage AI and machine learning to enhance our analytical capabilities and unlock new insights from our data. Communicate your findings and recommendations effectively to both technical and non-technical audiences. Qualifications: Proven experience as a Data Analyst or in a similar role, with a focus on product analytics. 3-5 years of experience. Expert-level proficiency in SQL. Strong experi