Technical Services Engineer in India

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview Develops and leads software engineering projects and creates the development and delivery of enhanced software solutions. Researches alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the functional requirements and also follow coding best practices and non functional requirements. Role • Highly Motivated Technical Leader to Champion Software Development Projects and that can deliver results. • Researches alternative technical solutions for changing business needs. • Responsible for assuring the daily activities of the team meet the required service levels. • Successfully develop and lead major projects and complex assignments with broad scope and long-term business implications. • Develop innovative solutions that meet specific business needs. • Partner with scrum masters / project managers to lead day to day software development efforts. • Assist in day to day software development efforts including programming. • Create proof of concept applications • Collaborate with business and technical partners • Assist in the evaluation of 3rd parties and 3rd party products. • Ensure adherence to established quality control practices. • Create and maintain technology road-maps.

We are seeking a Senior Software Engineer with strong infrastructure expertise to design, build, and operate the next generation of our enterprise Observability, Automation, and AI-driven Reliability Platform. This role will build highly scalable distributed systems and platform services spanning Storage, Compute, Network, VMware, OpenShift, and bare-metal infrastructure. The engineer will help transform infrastructure operations from reactive monitoring and manual remediation to proactive, predictive, and AI-driven autonomous operations. What You Will Be Doing: Design, build, and operate distributed software platforms for enterprise observability, telemetry, automation, and infrastructure reliability at large scale. Develop reusable platform services, APIs, automation frameworks, and control planes that enable self-service, reduce operational toil, and automate infrastructure operations across multiple engineering teams. Build scalable telemetry and event-processing systems spanning metrics, logs, traces, events, topology, and alerts, with the performance and efficiency to process billions of infrastructure signals. Build intelligent and AI-native reliability capabilities, including agentic workflows for anomaly detection, forecasting, root-cause analysis, automated debugging, and closed-loop remediation. Drive technical architecture and engineering direction across Storage, Compute, Network, and Platform domains, solving complex and ambiguous problems that span multiple teams. Engineer for production at scale, with strong focus on software quality, scalability, security, performance, observability, maintainability, and operational readiness. Provide technical leadership and mentorship, influence engineerin

We're Hiring Senior AI Engineer (Generative AI Azure) Remote Immediate Joiners Preferred Salary: Up to 12 LPA We are seeking an experienced Senior AI Engineer to design, develop, and deploy enterprise-grade Generative AI solutions on Microsoft Azure. The ideal candidate will have strong expertise in Large Language Models (LLMs), Agentic AI, Retrieval-Augmented Generation (RAG), Model Context Protocol (MCP), Azure AI Services, and modern AI engineering practices. Technical Summary • AI & LLMs: Azure OpenAI, GPT-4.x, OpenAI, Prompt Engineering, Prompt Chaining, Function Calling, Structured Outputs, Tool Calling, JSON Schema, Model Evaluation, Guardrails, Fine-tuning Concepts • Agentic AI: Multi-step Reasoning, Planning, Memory Management, Tool Orchestration, Multi-Agent Systems, Human-in-the-Loop Workflows, Reflection, Context Management, AI Observability • Frameworks: Semantic Kernel, LangChain, LangGraph, AutoGen, Azure AI Agent Service • RAG & MCP: Retrieval-Augmented Generation, Vector Search, Semantic Search, Hybrid Search, Embeddings, Knowledge Grounding, Citation Generation, Document Ingestion, Chunking, MCP Architecture, MCP Servers & Clients • Azure Technologies: Azure AI Foundry, Azure AI Search, Azure AI Document Intelligence, Azure Machine Learning, Azure Functions, API Management, Logic Apps, App Service, Container Apps, AKS, Azure Storage, Data Lake Gen2, Azure Key Vault, Azure Entra ID, Azure Monitor, Application Insights, Event Grid, Service Bus • Programming & DevOps: Python, C#, REST APIs, FastAPI, ASP.NET Core, JSON, YAML, Git, Azure DevOps, Docker, Kubernetes • Data Platforms: SQL Server, Azure SQL, PostgreSQL, Cosmos DB, Snowflake, Microsoft Fabric, Azure Databricks, Delta Lake, Vector Databases (Azure AI Search, Pinecone, Weaviate, Milvus, Qdrant) • Security & Governance: Responsible AI, Prompt Injection Prevention, RBAC, Content Filtering, Data Privacy, GDPR, ISO 27001, Azure Key Vault, Audit Logging & Monitoring • Nice to Have: Microsoft Copilo

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Team The Enablement team is at the core of expanding Auth0's capabilities for B2B customers, enabling seamless and automated user lifecycle management at a massive scale. We build and own the critical features that enterprises rely on to connect their identity sources to Auth0, including Enterprise APIs and our powerful self-service capabilities . Our work is highly impactful, helping customers automate the creation, updating, and deactivation of users. This is a cornerstone for B2B SaaS applications that need to efficiently manage access for their own customers and partners. We work with NodeJS , TypeScript , PostgreSQL , MongoDB , and React to build these highly available and scalable services. What you’ll be doing: Help drive the architectural vision and strategy on the team to design and deliver powerful new enterprise APIs and functionality for our customers. Orchestrate and lead major technical projects across teams as necessary. Design, architect, code, and document large-scale distributed systems. Serve as a subject matter expert on building scalable, r

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Device Identity and Access Organization The Device Identity and Access organization is at the forefront of Okta’s Zero Trust vision. As a foundational pillar within Okta Research and Development (ORD), our mission is to transform the device itself into a secure, trusted, and effortless identity factor. We are the teams responsible for ensuring users can seamlessly interact with their work from any endpoint, anywhere in the world. Our organization is composed of engineers who thrive at the intersection of deep client-side platform engineering and massive-scale distributed systems. The work we do secures millions of enterprise endpoints globally, prevents modern identity attacks, and fundamentally changes how people work by making world-class security completely invisible to the end user. Opportunity We seek a highly impactful and influential Software Engineer to join our Windows engineering team. The ideal candidate will leverage their deep expertise in Windows client software development, to architect, build, and scale the critical Windows software and services at the heart of our security and identity platform. This is a high-visibility, hands-on opportunity to define the architectural vision, pioneer new capabilities, and drive the technical strategy to solve complex, company-wide challenges and shape the future of Okta's device identity ecosystem. You will act as a key technical leader—a player-coach and force multiplier—by setting the technical s

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Device Identity and Access Organization The Device Identity and Access organization is at the forefront of Okta’s Zero Trust vision. As a foundational pillar within Okta Research and Development (ORD), our mission is to transform the device itself into a secure, trusted, and effortless identity factor. We are the teams responsible for ensuring users can seamlessly interact with their work from any endpoint, anywhere in the world. Our organization is composed of engineers who thrive at the intersection of deep client-side platform engineering and massive-scale distributed systems. The work we do secures millions of enterprise endpoints globally, prevents modern identity attacks, and fundamentally changes how people work by making world-class security completely invisible to the end user. Opportunity We seek a highly impactful and influential Software Engineer to join our Windows engineering team. The ideal candidate will leverage their deep expertise in Windows client software development, to architect, build, and scale the critical Windows software and services at the heart of our security and identity platform. This is a high-visibility, hands-on opportunity to define the architectural vision, pioneer new capabilities, and drive the technical strategy to solve complex, company-wide challenges and shape the future of Okta's device identity ecosystem. You will act as a key technical leader—a player-coach and force multiplier—by setting the technical s

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer (Java Backend Developer) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Switching Gateway provides a single payment connection that supports Mastercard and non-Mastercard branded financial transactions. It is a streamlined interface that enables transaction originators and receivers (e.g., merchants, financial institutions, and processors) to connect to other players in the payment ecosystem. Our team of integrators, analysts, testers and subject matter experts work together to build four platforms that encompasses full lifecycle of payment processing. We are looking for a Lead Product Manager-Technical to drive our customer experien

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager 1. Overview This role provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. You will work closely with engineering, product, and vendor teams to maintain operational excellence and drive adoption of Jira Cloud and integrated tools like Aha! and X-ray. 2. Role • Serve as the primary contact for Jira Cloud support , handling Remedy tickets, onboarding queries, and user escalations. • Facilitate onboarding of programs to Jira Cloud, including license validation, test case migration, and user provisioning. • Conduct demos and office hours to guide users through Jira workflows and integrations. • Partner with engineering teams to troubleshoot configuration issues, permission models, and data sync errors between Jira and Rally/Aha • Support CRQ planning and execution for Jira schema updates, field validations, and migration logic enhancements. • Coordinate with vendors to resolve plugin issues, validate architecture diagrams, and ensure compliance with Mastercard’s security standards. • Monitor and clean up orphaned work items, duplicate epics, and initiatives across programs using Domo reports and Confluence documentation. • Maintain Confluence pages for s

Senior Software Engineer – PeopleSoft SCM We are looking for a Senior Software Engineer with 10+ years of hands-on experience in PeopleSoft SCM development, customization, integration, and production support. Key Responsibilities & Skills Develop, customize, and support PeopleSoft SCM applications. Strong experience with PeopleTools, PeopleCode, Application Designer, Application Engine, SQR, SQL/PLSQL . Hands-on experience with Component Interface, Integration Broker, Application Packages, REST/SOAP Web Services . Experience in production support, debugging, troubleshooting, and performance tuning . Experience with Oracle and SQL Server , including complex SQL queries. Experience with Linux/Unix environments. Knowledge of PeopleSoft PUM, patches, code migration, version control, and security . Ability to interact with end users/customers and translate business requirements into technical solutions. Strong verbal and written communication skills. Candidates without PUM experience should be willing to learn. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively.

Position Overview We are looking for a Software Engineer II to build and deliver scalable software solutions across our products. You will work on modern web applications and cloud-based services using Node.js, React, TypeScript, AWS, PostgreSQL, MSSQL, and Docker, while contributing to AI-enabled features and integrations. You will collaborate closely with other engineers, product managers, and cross-functional teams to develop reliable, maintainable, and production-ready solutions. This role provides an opportunity to work with modern AI technologies including Python, AWS Bedrock, MCP, RAG, and agentic AI workflows while developing strong expertise in cloud-native software engineering. What You'll Do Develop and maintain scalable backend services and APIs using Node.js, TypeScript, and JavaScript. Build responsive and maintainable frontend applications using React. Design and implement integrations with AWS services and contribute to cloud-native application development. Develop and maintain applications using PostgreSQL and MSSQL, including writing efficient queries and working with database schemas. Build, test, and deploy applications using Docker and modern CI/CD practices. Contribute to AI-enabled product features using Python, AWS Bedrock, RAG, MCP, and AI integration patterns. Work with the team to integrate LLM capabilities, APIs, tools, and data sources into production applications. Write clean, maintainable, and well-tested code following established engineering practices. Participate in code reviews, technical discussions, debugging, and production issue resolution. Develop unit and integration tests and contribute to improving application quality and reliability. Monitor application performance and troubleshoot issues across development and production environments. Collaborate with senior engineers and architects to implement technical solutions aligned with product and engineering requirements. Stay current with emerging technologies, particularly in

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Sr Solutions Engineer We are looking for a Sr Solution Engineer in Mumbai to support the rapidly growing Couchbase user community and help drive customer success. Our Solution (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining Couchbase advantages and differentiators, and how our Couchbase solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value. This specific position focuses on assisting customers who interact with our technology via application code and the application development process. This development centric position requires experience in presales, software development e

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Sr Solutions Engineer We are looking for a Sr Solution Engineer in Mumbai to support the rapidly growing Couchbase user community and help drive customer success. Our Solution (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining Couchbase advantages and differentiators, and how our Couchbase solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value. This specific position focuses on assisting customers who interact with our technology via application code and the application development process. This development centric position requires experience in presales, software development e

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Lead Software Engineer - Storage As a key contributing member of the storage development team, you will be responsible for enhancing the highly scalable and performant storage engines used by both Couchbase Server and Couchbase Capella. You will be developing a highly-available and concurrent enterprise-grade system software. Most of all, you will be able to celebrate the wins by experiencing the direct result of your hard work from our customers’ success stories. The ideal candidate will have a strong technical background, excellent communication skills, and proactive problem-solving skills. The innovative work storage team does has been widely recognized by the industry. The following publications in VLDB conferences reflect the storage work at Couchbase Nitro: A Fast, Scalable In-Memory Storage Engine for NoS

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role You'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship. Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience. What you'll do Write and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting content Work with the support team to spot common customer issues, close gaps in the KB, and decide what to update next Partner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the way Own one or two product areas as your main focus, and pitch in on shared areas when needed Create your own screenshots and short screen recordings to go with your writing Explain AI fe

*Max Notice period: 30 Days **Work Location: Bengaluru or Chennai 8+ years of demonstrated experience in implementation, support, or upgrade of Oracle HCM suite of products with at-least 3 years Implementation, support or upgrade experience on Oracle SaaS HCM Products – Core HR, Absence, Payroll, Workforce Compensation, Learning, Recruitment, Talent Management and knowledge on Oracle Integration Cloud. Hands-on Configuration experience on: HCM Extracts, HCM Data Loader (HDL), Payroll Batch Loader (PBL), Workflow, BI Publisher, Fast Formula, Personalization and PL/SQL Should have good knowledge on Fusion Cloud architecture, setup manager and activities. Has hands-on functional/product and technical experience; and worked with L1/L2/L3 level support; and/or equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to business stakeholders on how to meet their various business scenarios. Should have the ability to read and decipher software Log and Trace files, as well as act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis. Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts. Conduct training and knowledge sessions. Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations. Knowledge on Security setup. Experience in one of the following areas is seen as an advantage: XML, Java, J2EE and Oracle ADF and/or SOA and Web Services Other: Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with business users and follows through on all assignments and takes ow