Technical Support Engineer 1 in India

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content. Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta's broad technical community, including application developers and integration partners to adopt, integrate, and deploy our solutions successfully. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you! Location : Bengaluru, Karnataka, India Work Mode : Hybrid (2 days Onsite per week) Note : "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." What you’ll be doing Design, develop, edit, and deliver accurate and effective developer documentation for Okta products. Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content. Follow our documentation guidelines to produce high quality documentation. Prioritize projects when working

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Technical Architect on our Advanced Services team, you will bridge pre-sales strategy and post-sales delivery to architect enterprise data migration, disaster recovery, and hybrid-cloud storage solutions. In this dual consultative and hands-on role, you will collaborate closely with Sales, Engineering, and enterprise customers to translate complex business needs into resilient, automated IT infrastructure. You will drive revenue growth and project success by serving as the trusted technical authority across high-impact data center transformations. WHAT YOU'LL DO Architect & Scope High-Impact Solutions: Partner with Sales, Product Marketing, and customer leadership to evaluate complex enterprise environments, design high-availability storage architectures (replication, clustering, cloud integration), and scope Professional Services engagements that drive sales conversion and solution adoption. Lead Enterprise Data Migrations & Implementations: Own end-to-end technical execution of complex data center consolidations and block/file migrations using specialized appliances (e.g., Cirrus Data) and native toolsets, ensuring seamless cutovers with zero data loss and minimal operational disruption. Automate & Modernize Storage Operations: Develop custom scripts (Python, PowerShell, Shell) and integration workflows to automate replication, disaster recovery, and cloud-bursting processes within client

NVIDIA pioneers computer graphics, gaming, AI, and accelerated computing. We are looking for a Technical Platform Operations Lead to join our team and play an important role in scaling Sales AI applications and platforms. This position offers the opportunity to shape how these solutions operate after launch and help ensure they remain reliable, secure, well governed, widely adopted, and continuously improved. You will collaborate with Sales, Product, Engineering, Data, Security, and IT teams to strengthen platform health, improve the user experience, and increase business impact. What you’ll be doing: Lead end-to-end post-launch operations for Sales AI applications, including availability, performance, support readiness, releases, upgrades, and lifecycle planning. Develop effective processes for incident response, problem management, changes, and issue resolution. Coordinate timely recovery and lasting improvements. Analyze service-level indicators and objectives, adoption metrics, dashboards, alerts, and user feedback to identify risks, performance degradation, and usage gaps. Collaborate with partner teams to translate operational signals and user needs into prioritized improvements and roadmap inputs. Improve adoption and business value through usage analytics, enablement, feedback loops, and user experience enhancements. Establish governance practices for security, access controls, compliance, documentation, and platform support. Develop automation, observability, and self-service capabilities that simplify operations and reduce repetitive work and recurring incidents. Prepare new AI capabilities and releases for production with runbooks, monitoring, rollback plans, support models, and partner enablement. What we need to see: 8+ years of experience in technical operations, pl

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager 1. Overview This role provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. You will work closely with engineering, product, and vendor teams to maintain operational excellence and drive adoption of Jira Cloud and integrated tools like Aha! and X-ray. 2. Role • Serve as the primary contact for Jira Cloud support , handling Remedy tickets, onboarding queries, and user escalations. • Facilitate onboarding of programs to Jira Cloud, including license validation, test case migration, and user provisioning. • Conduct demos and office hours to guide users through Jira workflows and integrations. • Partner with engineering teams to troubleshoot configuration issues, permission models, and data sync errors between Jira and Rally/Aha • Support CRQ planning and execution for Jira schema updates, field validations, and migration logic enhancements. • Coordinate with vendors to resolve plugin issues, validate architecture diagrams, and ensure compliance with Mastercard’s security standards. • Monitor and clean up orphaned work items, duplicate epics, and initiatives across programs using Domo reports and Confluence documentation. • Maintain Confluence pages for s

Technical Project Manager India Jaipur, Rajasthan Key Responsibilities • Plan, manage, and deliver technical projects from initiation through completion • Define project scope, goals, timelines, and deliverables in collaboration with stakeholders • Coordinate cross-functional teams including engineering, QA, DevOps, product, and vendors • Translate business requirements into technical tasks and milestones • Track project progress, manage risks, dependencies, and issues, and implement mitigation plans • Facilitate sprint planning, stand-ups, retrospectives, and other Agile ceremonies (as applicable) • Ensure adherence to project management best practices, SDLC, and quality standards • Communicate project status, risks, and outcomes to stakeholders and leadership • Manage project budgets, resources, and documentation • Support release planning and post-implementation reviews Required Skills & Qualifications • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field • Proven experience as a Technical Project Manager or similar role • Strong understanding of software development processes and technologies • Experience with Agile, Scrum, Kanban, or Waterfall methodologies • Proficiency with project management tools (e.g., Jira, Confluence, MS Project, Asana) • Excellent communication, leadership, and stakeholder management skills • Strong problem-solving and risk management abilities Preferred Qualifications • Project management certification (PMP, PRINCE2, CSM, SAFe, or equivalent) • Experience working with cloud platforms, APIs, databases, or infrastructure projects • Background in software development or engineering • Experience managing distributed or remote teams

Roles & Responsibilities:- Planning Facilitates roadmap meetings. Ensures the business commit happens with proper coordination across teams and scope is well understood. Derives functional specs and provides a solution Architecture based on PRD. Ensures a proper project plan is available for all major features. Presentation to all Stakeholders. Planning and administering both projects and the overall program. Escalation point for any program. Execution Owns the overall execution plan that is derived from individual team plans. Ensure that teams follow the agreed process and guidelines. Status communication to all stakeholders.(Business & Engineering). Change Management. RISK management. Ensures that deliverables meet the quality standards set. Responsible for all cross team communications. Guides the team on best practices and processes. Maintains the KPI Metrics @ division and Program Level. Closure Lessons Learned are documented and applied in further programs. Contracts are formally closed and conduct necessary meetings to check and communicate that the key tenets of the project are met or not. Transfer of Deliverable s to customer and support functions. Desired Skills and Experience:- 6-8 years of technical program management experience. Deep hands-on technical expertise & systems knowledge. Excellent understanding ofprocessing platforms and queues Must have exposure to leading product development within a high growth environment Ability to lead cross functional teams of developers, designers, DevOps engineers. A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope. Requirement gathering, definition, and documentation experience & manage release schedules Ability to communicate effectively at all levels with executives and technical teams. Ability to handle multiple priorities in a fast-paced environment & deep&nbsp

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox’s Operations organization and transforming our customer experience through our multi-year vision and strategy execution. Creators are the engine of Roblox. When something breaks for them, whether it is a broken publish flow, a payout that didn't land, an asset that won't upload, how quickly and how well we resolve it directly shapes whether they keep building with us. You will be reporting to the Trust & Safety India Operations Manager. The team provides support to Roblox’s global players, developers, and advertisers. As a Senior Product Support Specialist on our Safety Ops Team, you’ll own the hardest escalations end to end, drive root cause analysis with engineering and product partners, and then close the loop by turning what you learn into support content that scales for both our human agents and our automated support experiences. Additionally, you will serve as a product expert working closely with the Product Support Management team, providing detailed synthesis of new and existing issues our users experience to prioritize and enable engineering teams to improve the platform. You'

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a Staff Technical Writer to lead documentation for major product launches, spanning both developer.okta.com (APIs, SDKs, integration guides) and the help.okta.com (admin/product guides). Reporting to the Manager of Technical Documentation, you'll quickly ramp up on the team’s guidelines and processes and set expectations with cross-functional partners on documentation deliverables. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (minimum of 2 days onsite/week) Note: Requires an in-person meeting with the Hiring Manager at our Bengaluru office following the final rounds. Onboarding requires in-person travelling to our Bengaluru office. What you'll be doing Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team. Prioritize documentation work across concurrent initiatives to meet release dates. Create end-to-end feature documentation for multiple engineering teams. These include developer content (API references and SDK/CLI/Terraform guides) and admin/product content (feature and configuration guides). Develop comprehensive product expertise through hands-on engagement to ensure documentation accuracy and alignment with customer workflows. Become an expert in the Information Development team’s guidelines, processes, and tools. Identify scope for improvement and suggest enhancements, including the use of Generative AI tools to increase productivity. Analyze customer fe

Opportunity Overview We're hiring a Data Architect who will serve as a senior technical leader responsible for architecting the complete lifecycle data moves, transforms, and creates value across every product line we operate. You'll own the blueprint for our enterprise data lakehouse - setting the standards, governance, and strategy that elevate data from a byproduct of operations to the company's most valuable asset. We need someone who pairs deep mathematical and logical modeling expertise with a builder's instinct - someone who codes, prototypes fast, and proves out next-generation AI data architectures before committing the organization to them. This role would need experience with US healthcare domain data. What You'll Do Semantic Layer Governance: Set the technical standard and reference architecture for a universal semantic layer across multiple distinct data products, ensuring unified definitions of complex metrics and healthcare business entities across Architect the Enterprise Context Layer: Define, scale, and govern the global Enterprise Ontology (abstract domain maps, business entity classes, and entity-relationship rules) that serves as the backbone for Agentic AI systems. AI-Native Prototyping : Leverage modern AI-native development environments (such as Cursor, GitHub Copilot) to rapidly generate, iterate, and document blueprints for complex enterprise data schemas and metadata layers. Security & Compliance Leadership : Embed regulatory compliance (HIPAA, FHIR) and security principles into platform design. Partner with security and compliance teams to ensure architectural decisions support audit readiness and risk mitigation. Cross-Functional Collaboration : Partner with executive leadership, product management, and engineering to translate business requirements into scalable technical solutions. Communicate complex architectural concepts to both technical and non-technical stakeholders. ISMS roles and responsibilities Good knowledge of Informati

Key Responsibilities Enterprise Data Strategy & Client Engagement: Develop and maintain a comprehensive data architecture strategy that aligns with organizational and client business objectives. Serve as a key technical advisor for clients, translating business requirements into innovative data solutions. Build and maintain strong client relationships by providing expert guidance and managing expectations throughout project lifecycles. Data Modeling, Design & Engineering: Design and optimize both logical and physical data models to support enterprise-wide systems. Architect data warehousing solutions, overseeing the integration of data from multiple sources to enable robust business intelligence and analytics. Directly develop, test, and implement ETL processes and data pipelines, ensuring data quality, consistency, and performance. Technology Evaluation & Implementation: Evaluate emerging data technologies and tools to determine their fit within the existing architecture and potential for future scalability. Oversee the integration of new technologies into the enterprise data architecture, balancing innovation with risk management. Team Leadership & Hands-On Management: Lead cross-functional teams, providing mentorship and technical guidance to junior data engineers and architects. Maintain a hands-on approach by actively participating in coding, design sessions, and troubleshooting complex data issues. Ensure project milestones are met through effective resource management and team coordination. Performance, Security & Best Practices: Optimize data storage, retrieval, and processing performance across various systems. Collaborate with security teams to enforce data governance, compliance, and privacy standards. Establish and promote best practices in data management, data engineering, and architecture design. Documentation & Reporting: Develop and maintain comprehensive documentation covering data architecture designs, data flows, integrati

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Senior Backend Java Developer Position Summary TEGNA is looking for an experienced Senior Backend Java Developer to join our highly collaborative and agile engineering team. This role is ideal for someone who enjoys solving complex technical challenges and building scalable backend platforms in high-performance environments. You will work on designing and developing cloud-native applications and distributed systems while collaborating across engineering teams to deliver reliable and innovative solutions. What You’ll Do • Design, develop, and implement scalable backend services using Java, Spring Boot, and AWS. • Build and optimize microservices-based architectures to support high-performance applications. • Develop reliable and scalable solutions for distributed systems operating in high-traffic environments. • Partner with cross-functional teams to understand requirements and deliver quality solutions. • Improve application performance, resiliency, scalability, and system reliability. • Participate in code reviews and contribute to engineering best practices and quality standards. • Drive continuous improvements through emerging technologies and modern development practices. • Support cloud deployment, monitoring, and operational excellence initiatives. What You’ll Bring • Bachelor’s or master’s degree in computer science, Software Engineering, or

About the Role We are looking for a Senior SAP BW/BI Developer to design, build, and optimize enterprise data warehousing solutions on SAP BW. The ideal candidate has deep hands-on experience across the full SAP BW/BI stack — from data extraction and ABAP development to performance tuning and cross-platform data integration — and can independently own complex data solutions from design through production support. Key Responsibilities Design and develop SAP BW/BI solutions, including data models, extraction logic, and reporting objects to support business analytics needs. Build and maintain data ingestion pipelines from SAP ECC and functional modules including PM, FI/CO, SD, MM, and C4C into SAP BW. Develop, enhance, and debug custom extractors, user exits, and enhancements using ABAP programming. Design and build DSOs (Data Store Objects), InfoCubes, and BEx Queries to support reporting and analytics requirements. Develop and maintain APDs (Analysis Process Designer) to extract data from BW and push output files to application servers for downstream consumption. Analyze, troubleshoot, and optimize BW query and load performance, particularly for large data volumes. Build and support connectivity between SAP BW and external data platforms, preferably Cloudera and/or Google Cloud Platform (GCP). Design, schedule, and monitor Process Chains to automate data loads and ensure data availability SLAs are met. Manage Transport Requests across development, quality, and production landscapes following change management best practices. Create and maintain technical documentation, including design specs, data flow diagrams, and process runbooks. Collaborate with functional consultants, business analysts, and downstream data teams to translate business requirements into technical solutions. Provide production support, root-cause analysis, and long-term fixes for data and performance issues Requ

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Drive End-to-End System Architecture: Lead the architectural evolution and end-to-end delivery of high-performance, resilient storage systems from initial design concepts to high-quality shipped products. Optimize for Modern Data Workloads: Design and implement robust algorithms and concurrent platform solutions engineered for modern data pipelines, AI infrastructure, distributed computing, and enterprise analytics. Resolve Complex System Engineering Challenges: Apply deep root-cause analysis and system-level insight to solve multi-threaded, high-concurrency performance and reliability issues across Linux platform internals. Cross-Functional Ownership & Leadership: Collaborate across product management, validation, and support teams to align technical roadmaps, establish architectural standards, and drive ent

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Portworx by Everpure(Formerly Pure Storage) Everpure Acquired Portworx in October 2020, Creating the Industry's Most Complete Kubernetes Data Services Platform for Cloud Native Applications. This acquisition represents Pure’s largest to date and our deeper expansion into the fast-growing market for multi-cloud data services to support Kubernetes and containers. WHAT YOU'LL DO Lead the design, development, and deployment of Portworx's Kubernetes-native backup and restore solution, serving as a technical anchor for the team. Design and build cloud-native services that operate reliably at scale, with a strong emphasis on performance, quality, and efficiency in both design and implementation. Deeply leverage Kubernetes constructs (operators, CRDs, controllers, CSI) to build robust, production-grade data protection capabilities. Ensure security, resilience, stability, and high availability are first-class considerations in every design and implementation decision. Design and develop robust, well-defined APIs that integrate seamlessly with the frontend and Web UI. Drive architectural decisions and technical direction for the product, mentor engineers, and set the bar for engineering quality through design reviews and code reviews. Own end-to-end delivery of complex features — from design documents through implementation, testing at scale, and production readiness. We are primarily an in-office environment and therefore, you will

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Drive End-to-End System Architecture: Lead the architectural evolution and end-to-end delivery of high-performance, resilient storage systems from initial design concepts to high-quality shipped products. Optimize for Modern Data Workloads: Design and implement robust algorithms and concurrent platform solutions engineered for modern data pipelines, AI infrastructure, distributed computing, and enterprise analytics. Resolve Complex System Engineering Challenges: Apply deep root-cause analysis and system-level insight to solve multi-threaded, high-concurrency performance and reliability issues across Linux platform internals. Cross-Functional Ownership & Leadership: Collaborate across product management, validation, and support teams to align technical roadmaps, establish architectural standards, and drive ent