Training in Chennai

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading. Responsibilities: · Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy. · Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues. · Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs. · Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements. · Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap. · Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders. Requirements: · 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment. · Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem. · Advanced Technical Exposure: Direct experie

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Transform complex technical challenges into innovative, powerful solutions and own the lifecycle of core platform capabilities powering AI automation for the world's largest enterprises. ABOUT THE TEAM The Appian Product Management function is responsible for the creation, refinement, and scaling of products and services that power our global platform. Operating at the intersection of business strategy and cutting-edge engineering, our team transforms complex technical challenges into innovative, powerful solutions. We build the mission-critical core capabilities that enable AI-Powered Process Automation for the world’s most regulated and sophisticated enterprises and governments. THE OPPORTUNITY Why should an ambitious product professional join Appian right now? Our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. This role offers an exceptional opportunity to manage the complete product lifecycle within a high-velocity, collaborative environment. You will not just be managing a backlog; you will be the strategic bridge connecting engineering, design, and go-to-market functions to bring innovative capabilities to life. WHAT YOU'LL DO Product Vision & Execution: Own the quarterly plan, prioritize the feature backlog, and lead the delivery for a major product area. Backlog & Roadmap Alignment: Prioritize the sp

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. We are looking for a highly skilled Senior Payroll Specialist to join our global payroll team. In this role, you will oversee payroll operations across APAC ensuring accuracy, compliance, and a seamless employee payroll experience. You will work closely with HR, Finance, and external vendors to deliver timely and compliant payroll while continuously improving processes. What You’ll Do Oversee the entire monthly payroll cycles across India, Australia, Japan, and Singapore. Ensure accurate payrolls for new hires, exits, promotions, transfers and all types of variable pays. Conduct audits and reconciliations to identify and resolve payroll discrepancies. Collaborate with HR and different stakeholders on onboarding documentation, monthly variable pay, and all monthly payroll inputs. Monitor compliance with local payroll legislation and tax requirements. Maintain up to date employee records in HRIS/payroll systems and support all employee payroll related inquiries. Partner with third-party vendors and provide global payroll backup support. Identify process improvements and strengthen payroll system controls. Deliver professional customer service to employees and internal stakeholders. About you Bachelor’s degree in finance, Accounting, Human Resources or related field is preferred. 5+ years of payroll experience is a strong advantage. Strong execution skills, analytical mindset, and attention to details with the ability to work independently. Excellent written and verbal communication skills. Tools & Skills You’ll Bring Intermediate to advanced Excel skill

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Compensation Analyst III (Senior) – Equity Administration & Global Rewards Architect Appian's global equity and total rewards strategy while modernizing plan design for high-scale enterprise growth. Location: Chennai, India | Work Model: Hybrid About the Team The People Team at Appian fuels global growth by attracting, rewarding, and retaining world-class talent. In an industry powered by AI-Powered Process Automation , our team builds data-driven compensation strategies that sustain competitive market advantage. We partner directly with executive leadership to champion pay equity, optimize total rewards platforms, and drive scalable governance across global offices. The Opportunity As Appian accelerates its international expansion, modernizing our equity architecture and total rewards framework is critical. As Compensation Analyst III, you will act as a core global partner based out of our Chennai tech hub. You won't just analyze data; you will shape global pay equity initiatives, architect scalable equity management structures, and directly manage equity plan administration using E*TRADE/Morgan Stanley . This role offers a unique opportunity to build scalable compensation frameworks in a fast-paced environment backed by enterprise-grade stability. What You’ll Do Modernize Equity Plan Architecture: Lead global equity plan governance and modernize grant structures, option/RSU execution lifecycles, and cap-table administration using E*TRADE/Morgan Stanley . Drive Executive Insights & Strategic Analytics: Oversee global HR and compensation intellige

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The BI Analyst will be an integral part of our award-winning team, focused on leveraging business intelligence tools, including Tableau, to drive data-driven decision-making, provide global end-user support, and ensure continuous improvement for our analytics and reporting platforms. This role involves managing internal user tickets, performing system administration, creating high-impact reports and dashboards, and providing technical guidance and oversight to other team members. Key Responsibilities: End-User Support and Issue Resolution Provide timely, global end-user support, documenting, troubleshooting, and resolving requests, incidents, and problems via email and ticketing systems. Critically analyze, triage, and resolve complex issues. Utilize and build decision trees to evaluate and appropriately escalate issues to internal technology teams. Collaborate with Appian’s technology team to resolve application issues and provide guidance on system utilization. System Administration, BI Development, and Team Oversight Provide day-to-day regional oversight, guidance, and mentorship to junior members of the Sales. Perform essential system configuration, maintenance of user roles and profiles for core analytics platforms (e.g., Salesforce). Design, build, and maintain high-impact reports, dashboards, and data visualizations using both Salesforce and Tableau to meet advanced business intelligence needs. Documentation and Platform Improvement Create and maintain thorough documentation of processes, policies, and application configurations. Update the knowled

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Why Appian? Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Appian is seeking: Appian is seeking a Senior Developer Advocate to join our Developer Relations team. Reporting to the Manager of Developer Relations, your mission is to engage, retain, excite, and educate developers on Appian's strategy and innovations. You will serve as an Appian evangelist, showcasing the excitement of Appian's technology and the immense value of pursuing a career as an Appian developer. You will also act as a crucial internal advocate, ensuring the voice of the developer is heard throughout Appian. You will be responsible for: Driving content and interactions at both digital and in-person engagement initiatives to build a thriving developer ecosystem. Success in your first year will be defined by your ability to produce high-impact technical content, successfully lead hands-on workshops, engage and connect with developers digitally and measurably increase Appian developer excitement and retention. Location and Work Policy: This role is based at our Appian Chennai office. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best.

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Job Description: ABOUT THE TEAM Our Engineering team is revolutionizing how Appian resolves customer issues by building AI-powered diagnostic tools and internal platforms that dramatically reduce resolution time. We combine deep technical expertise with AI innovation to empower support engineers to identify root causes faster, ensuring our customers experience uninterrupted business-critical operations. This team operates with high autonomy and directly impacts customer satisfaction and retention across Appian's enterprise client base. THE OPPORTUNITY Appian is at an inflection point where intelligent automation meets customer success, and we need a technical leader who can architect and ship the next generation of diagnostic platforms. This role exists because our growing enterprise customer base demands faster, smarter issue resolution, and AI agents are the key to unlocking that scale. You will shape both the technical direction and the team culture while delivering tools that become essential to how Appian supports thousands of mission-critical deployments worldwide. WHAT YOU'LL DO Lead the design and delivery of a scalable AI-powered triage platform that reduces mean time to resolution by leveraging AI agents, LangChain frameworks, and intelligent diagnostics Lead the engineering team building AI-powered diagnostic tools that cut customer issue resolution time in half while scaling a platform that empowers support engineers across the globe. Architect quarterly releases of diagnostic tools on AWS infrastructure, balancing innovation velocity with pro

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Human Resources Operations Specialist Location : Chennai, India Department : People Operations Reports to : Sr. Manager HR Operations and Payroll Level: P2 About the Role: We have two exciting opportunities available on our HR Operations team! The HR Operations Specialist plays a key role in supporting core HR processes and programs at Appian, with a primary focus on onboarding, employee data management, and operational support throughout the employee lifecycle. This role helps ensure a seamless employee experience while maintaining accuracy, efficiency, and compliance across HR systems and processes. HR Operations Specialist – North America Support This position will be based in Chennai, India and will primarily support HR Operations across North America, with opportunities to provide support to other regions as needed. This role requires flexibility to support global operations across multiple time zones. The primary working schedule will be 12:00 PM–4:00 PM and 6:00 PM–10:00 PM IST. HR Operations Specialist – EMEA Support This position will also be based in Chennai, India and will primarily support HR Operations across EMEA, while providing support to other regions as needed. This role requires flexibility to collaborate with teams across multiple countries and time zones. Key Responsibilities: Support the onboarding process for new hires ensuring a seamless and positive employee experience. Complete Form I-9 processing, verify supporting documentation, and monitor compliance with federal I-9

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Demo Engineer Here at Appian, our core values of Excellence and Intensity define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. SC 2.0 is the engine powering our vision . Appian's Sales Solutions Consulting team is in the midst of an exciting transformation -- redefining what it means to be a trusted advisor in today's fast-paced, mission-driven environment. Our SCs don't just demo features -- they tell stories, co-create with customers, and help shape strategy with technical credibility and business insight. Read More About SC 2.0 Here You can listen to our Global SSC leader, Gregg Aldana discuss SC 2.0 here . The SPEAR Team (Strategic Presales Execution and Readiness) is the operational engine behind Appian's global Presales organization -- the team that builds the tools, assets, governance, and infrastructure that let Solutions Consultants do their best work. As a Demo Engineer on SPEAR, you are not on the sidelines of SC 2.0 -- you are one of the people making it possible at scale. The Role Behind every great demo is a great demo asset, and that's where you come in. As a Demo Engineer on Appian's SPEAR Team in Chennai, you are the technical backbone that turns one-off sales demos into a polis

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. You will own end-to-end delivery for complex, cross-org modernization programs. You will create clarity from ambiguity, define operating mechanisms, drive dependency management, and ensure high-quality execution across Platform Engineering and Low Code Foundations. Required Experience & Skills 8–12+ years technical program management in engineering organizations Experience driving large, cross-team technical programs with measurable outcomes Excellent written and verbal communication; strong ability to influence without authority Demonstrated rigor in planning, risk management, and execution mechanisms Comfort partnering with senior engineering leaders and principal engineers Preferred Experience & Skills Experience with platform modernization (cloud-native, performance, reliability, migrations) Experience with AI-enabled programs or AI-first SDLC adoption Background in software engineering, systems engineering, or technical product delivery Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training,

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Responsibilities: - Develop, maintain, and extend test frameworks and infrastructure including system-level regression and smoke tests - Develop automated tests, identify when and where tests should be written, and implement performance test plans - Build custom testing applications in languages like Java or Python using tools like WebDriver, Locust, BrowserStack, Appium, Selenium Grid, and Postman - Develop automation that minimizes fragility through architectural patterns that isolate coupling to the System Under Test (SUT) - Develop and execute test automation for mobile use cases and offline functionality - Assess the impact of changes across the codebase through code reviews and ensure best practices are being followed - Explain features clearly - the intent, impact, value, and how they work; preferably possess working knowledge of at least one Appian subsystem - Proficient with IDE, build processes, Git, Jira, and CI - Break down features into story tickets; identify edge cases, technical risk, and troubleshoot defects to a single module - Distinguish between test error and application error; narrow down defects to a single module or function - Contribute to TAC documents and technical artifacts; challenge decisions with healthy debate; demonstrate a high standard of quality - Demonstrate clear understanding of priorities; surface blockers quickly; complete work with minimal prompting Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-spe

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead Demo Engineer Here at Appian, our core values of Excellence and Intensity define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. SC 2.0 is the engine powering our vision . Appian's Sales Solutions Consulting team is in the midst of an exciting transformation -- redefining what it means to be a trusted advisor in today's fast-paced, mission-driven environment. Our SCs don't just demo features -- they tell stories, co-create with customers, and help shape strategy with technical credibility and business insight. Read More About SC 2.0 Here You can listen to our Global SSC leader, Gregg Aldana discuss SC 2.0 here . The SPEAR Team (Strategic Presales Execution and Readiness) is the operational engine behind Appian's global Presales organization -- the team that builds the tools, assets, governance, and infrastructure that let Solutions Consultants do their best work. As Lead Demo Engineer on SPEAR, you are not on the sidelines of SC 2.0 -- you are leading one of the teams that makes it possible at scale. The Role Are you a seasoned Appian developer with a passion for crafting impactful technology solutions and mentoring others? As the Lead Demo Engineer for Appian's SPEAR Team in Chennai, you'll take on a dual

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Global Longtail Sales Specialist – Global Alliances & Channels Accelerate pipeline expansion and catalyze partner-driven growth by orchestrating our ecosystem's sales lifecycle for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: Onsite About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to sell and deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Global Longtail Sales Specialist, you will act as a primary growth engine for the foundational tiers of Appian’s global partner ecosystem. Moving beyond standard tracking, you will actively navigate the B2B sales cycle, ask critical qualifying questions, and bridge the gap between longtail partners and Field Sales to accelerate enterprise pipeline validation. What You’ll Do Own the end-to-end longtail deal registration lifecycle, ensuring incoming opportunities are validated, monitored, and escalated quickly to maximize partner engagement and

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Global Experience Specialist – Global Alliances & Channels Empower global partners and drive ecosystem self-sufficiency by orchestrating specialized onboarding and training programs for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: Hybrid About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to build, sell, and deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Global Enablement Support Specialist, you will work closely with our Partner Experience Leader to help drive readiness across our global ecosystem. This role moves beyond standard coordination into a high-impact position where you will analyze performance metrics, manage programmatic workflows, and troubleshoot critical ecosystem resources to ensure our partners can seamlessly solve their customers' biggest challenges. What You’ll Do Partner with the Partner Experience Leader and Partner Sales Enablement team to guide, streamline

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Responsibilities: - Develop, maintain, and extend test frameworks and infrastructure including system-level regression and smoke tests - Develop automated tests, identify when and where tests should be written, and implement performance test plans - Build custom testing applications in languages like Java or Python using tools like WebDriver, Locust, BrowserStack, Appium, Selenium Grid, and Postman - Develop automation that minimizes fragility through architectural patterns that isolate coupling to the System Under Test (SUT) - Develop and execute test automation for mobile use cases and offline functionality - Assess the impact of changes across the codebase through code reviews and ensure best practices are being followed - Explain features clearly - the intent, impact, value, and how they work; preferably possess working knowledge of at least one Appian subsystem - Proficient with IDE, build processes, Git, Jira, and CI - Break down features into story tickets; identify edge cases, technical risk, and troubleshoot defects to a single module - Distinguish between test error and application error; narrow down defects to a single module or function - Contribute to TAC documents and technical artifacts; challenge decisions with healthy debate; demonstrate a high standard of quality - Demonstrate clear understanding of priorities; surface blockers quickly; complete work with minimal prompting Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through departm