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Active1d ago

Account Manager, SMB

DoorDash USA·📍 Los Angeles, California, United States

Employment

Full-Time

Work mode

On-site

Experience

MID LEVEL

Salary

$101,460–$177,394 / year · Jobiba est.

Market pay estimate

$101,460–$177,394 / year for comparable Account Manager roles in United States. Not employer-provided.

Salary →

Role overview

Job description

About the Team The Inside Account Management team is part of DoorDash’s SMB account management engine. We are dedicated to the retention, satisfaction, and growth of 8,500+ high-impact restaurant partners. From our hubs in Tempe and Chicago, our team ensures that our merchants understand how to maximize their visibility, optimize their operations, and thrive on DoorDash. We pride ourselves on being data-driven, collaborative, and deeply committed to championing small business success. About the Role As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash’s SMB restaurant partners. You will manage a focused book of approximately 75 merchants, building long‑term relationships and helping restaurant owners improve their performance on the platform. Through consistent outbound calls, email outreach, and data‑driven conversations, you will guide

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Role market pulse

How Account Manager demand looks in United States

45/100 · steady

Live jobs

35

Posted 30d

18

30d movement

+12.5%

Remote share

20%

Salary listed

37.1%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation

Department · Inside Account Management

DU

Hiring company

DoorDash USA

View the company profile, current openings and hiring details.

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