Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the role As an Associate Operations Manager, you will play a key role in the day-to-day performance of our Los Angeles kitchen operations. You will work closely with the Head of Operations to ensure our kitchens run safely, efficiently, and consistently while developing frontline leaders. This is a hands-on field operations role. You will spend significant time in our kitchens, coaching leaders, solving problems, ensuring standards are followed, and driving accountability across locations. As Lab37 grows, this role will expand in scope and responsibility. What you’ll do Own day-to-day operational performance across assigned Los Angeles kitchens and serve as the first point of escalation for location-level issues. Manage and coach Shift Leads, Floating Managers, and other kitchen leadership while building a high-performance culture. Ensure SOPs are followed across cleaning, food safety, opening/closing, prep, equipment care, inventory, and order quality. Own location-level labor management, including staffing, scheduling, overtime, productivity, and labor costs. Help manage food cost, inventory, waste, purchasing, and other controllable operating costs. Coordinate facilities and equipment issues, vendors, repairs, and preventive maintenance. Spend regular time onsite observing execution, identifying gaps, coaching employees, and stepping in when needed. Monitor location KPIs, identify underperformance, and implement corrective action plans. Support hiring, onboarding, training, and developmen
Role overview
Job description
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: At Flexport, we make global trade easier for everyone — and enterprise fulf
…What they are looking for
Skills & requirements
Qualification
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law
Department · Fulfillment
Hiring company
Flexport
Ship smarter with Flexport's AI-powered freight forwarding platform. Ocean, air, and trucking logistics with end-to-end supply chain visibility.
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