Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The HR Shared Services function provides centralized HR administration and operational support across key areas including HR Operations, Global Rewards, Talent Development, Employee Relations, and Payroll. The team supports employees, managers, and HR stakeholders across the Americas by delivering consistent, high-quality HR services and driving operational excellence through process governance, quality controls, and continuous improvement initiatives. This position is based in Bogotá, Colombia and operates under a flexible work model with two days onsite and three days remote each week. The role supports stakeholders primarily in the United States and Latin America and does not require travel. . As an HR Support, you will serve as a key resource within HR Shared Services, providing advanced operational support and expertise across multiple HR processes. This role acts as a functional leader within the team, supporting complex inquiries, monitoring service delivery, driving process improvements, and helping ensure high standards of quality, accuracy, and customer experience. You will work closely with HR partners, business stakeholders, and shared services colleagues to support efficient and effective HR operations across the Americas. Primary Responsibilities · Serve as a subject matter expert for HR operational processes across HR Operations, Payroll, Global Rewards, T
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Role overview
Job description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Administrative AssistantJob Overview: Performs general administrative duties to support day-to-day department operations in such areas as telephone coverage, scheduling of meetings, travel arrangements, expense reporting, calendar management, taking and distributing meeting minutes, copying, screening mail, ordering supplies, and maintaining department records.Major Accountabilities: • Perform general administrative duties to support day-to-day department operations in such areas as phone coverage ,scheduling meetings, completing travel arrangements, expense reporting, maintaining management calendar, taking and distributing meeting minutes, generating copies, screening mail, filing, ordering supplies and maintaining department records. • Prepare correspondence, memoranda, reports, presentations or other assigned documentation in specified software package. • Assist in preparing and maintaining departmental budget. • Administer programs, projects or processes specific to the operating unit served, and maintain spreadsheets or databases to monitor departmental information. • May research special topics as assigned. • Serve as administrative liaison with others within and outside the company. • Develop and produce reports as assigned. • May monitor and coordinate work of other employees or temporaries.
Education: • High School education required. Knowledge / Experience: • Related job skills training. Skills/ Abilities: • Strong working knowledge of desk top computer software systems
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
What they are looking for
Skills & requirements
Qualification
High School education required. Knowledge /
Hiring company
Mastercard
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