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Active11h ago

Agent Development Manager, Implementations

Decagon·📍 Toronto, Ontario, Canada

Employment

FULL TIME

Work mode

On-site

Experience

All levels

Salary

C$130K – C$180K/yr

Role overview

Job description

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want

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What they are looking for

Skills & requirements

Department · Customer Team

D

Hiring company

Decagon

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