Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Drive sales results by consistent execution of daily operations Support back of house operations; maintain stockroom organization Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines) Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time) Work with Retail Associates to ensure an exemplary fan experience Ownership & Execution (Determined & Relentless Mindset) Communicate expectations for assignments and projects to Retail Associates Provide training and assistance to Retail Assoc
Assistant Manager Retail - Atlanta Hawks Team Store
Salary not disclosed
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Role overview
Job description
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Retail Assistant Manager will play a critical role in elevating fan experiences, supporting store performance, and s
…About this listing
- Listed from Fanatics Commerce's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
- Posted 16 Oct 2026
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What they are looking for
Skills & requirements
Qualification
3+ years of retail supervisory or leadership experience, including at least 1 year in a role with direct scheduling or Manager on Duty responsibility. Demonstrated ability to lead, motivate, and coach a team in a fast-paced, customer-facing setting. Proficiency in Fanatics and retail operating systems, including but not limited to POS, OpSuite, My Playbook, ServiceNow, and OKTA. Working knowledge of retail operations, including inventory processes and loss prevention basics. Strong communication and interpersonal skills, with the ability to give clear, constructive feedback. Ability to work a flexible schedule, including evenings, weekends, holidays, game days, and special events. Reliable attendance, punctuality, and professional representation of the Fanatics brand. Regularly required to stand, walk, reach, bend, and move throughout the store during shifts; ability to lift, carry, and move merchandise weighing up to 30 pounds; may be exposed to varying weather conditions on game days and during outdoor retail operations.
Department · Commerce - North America IVR - In-Venue Retail & Events
Hiring company
Fanatics Commerce
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