Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Sales Associate is responsible for creating exceptional fan experiences on the sales floor by greeting customers, making personalized product recommendations, and maintaining the highest standards of professionalism and store presentation. This role serves as a direct brand ambassador, ensuring every fan interaction reflects the values of Fanatics and its Team and League affiliates. The Retail Sales Associate delivers business and fan impact through BOLD leadership. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Collaborate with fellow associates and management to maintain a cohesive, high-performing sales floor environment that supports a diverse fan base. • Support the management team by taking on additional responsibilities as directed, demonstrating flexibility and a team-first mindset. • Contribute to a positive team culture by modelling professionalism, enthusiasm, and a can-do attitude during high-traffic game days and events. Fan & Customer Impact (Obsessed with Fans) • Greet fans warmly and ask thoughtful questions to understand their needs and make their shopping expe
Assistant Store Manager (Everton FC)
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Role overview
Job description
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Assistant Store Manager – Multi-Site Retail works alongside the Store Manager to lead a multi-site retail operation, driving sales performance, m
…What they are looking for
Skills & requirements
Qualification
Proven track record of retail management experience, with demonstrated success in achieving sales targets, driving KPIs (including footfall, conversion, and AOV), and delivering revenue growth. • Experience managing multi-site or high-volume retail operations in a fast-paced, high-pressure environment. • Strong people management skills, including experience in team development, performance management, and succession planning. • Demonstrated ability to manage budgets, control costs, and oversee payroll within agreed parameters. • Experience in visual merchandising with the ability to deliver and maintain exceptional store presentation standards consistently. • Strong interpersonal and relationship-building skills, with the ability to influence and collaborate effectively with both internal stakeholders and external partners. • Ability to operate with autonomy, manage competing priorities across multiple sites, and make sound commercial decisions independently. • An interest in football is desirable. WORK LOCATION On-site: Your work location will be onsite in Everton. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Lim
Department · Commerce - International - In-Venue Retail
Hiring company
Fanatics Commerce
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