Lead Clinical Robot Associate - Memphis, TN We envision a future powered by robots that work seamlessly with human teams. We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As part of Diligent Robotics’ founding operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Through excellent communication and documentation, you will work alongside the hospital staff and our engineering team while assisting a cutting-edge fleet of robots. As part of the founding team, you will help design and implement processes as the organization scales. Clinical Robot Associates will solve unexpected situations that might arise during a shift, and work effectively as a team to ensure exceptional results to our hospital partners. This is a full-time, Supervisor role at Diligent Robotics typically working 9am-5pm CST, Monday-Friday, hours may vary based on needs of the business. This position is located in Memphis, TN and you must be local and willing to work onsite to be considered. This is not an engineering position and a background in robotics or engineering is not required. If you have ever been an outstanding customer service representative helping busy customers with their needs, you may be a great fit for the role. Your day-to-day responsibilities will include: Monitoring and safely assisting mobile service robots in a hospital environment Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers Prioritizing the customer experience, ensuring their expectations are always met or exceeded Communicating with hospital staff and, occasionally, the public regarding robot operation Your supervisory responsibilities will include
Role overview
Job description
Territory: Memphis TN The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testing to ensure that patients remain on the prot
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How Associate Clinical Oncology Specialist demand looks in United States
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What they are looking for
Skills & requirements
Qualification
Bachelor’s degree preferred or Associate’s degree with minimum of 3 years of relevant experience Medical assistant, clinical support, patient liaison or nursing background in oncology or a Minimum of 2 years of medical sales experience Knowledge, Skills, and Abilities: Thrives in ambiguous environments Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills Ability to think strategically as well as execute tactically Must act with a sense of urgency Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers Effective time management skills required with a demonstrated ability to assess and prioritize Proficient in Microsoft PowerPoint and Excel; Gmail Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting Demonstrated ability to quickly learn software and reporting systems Physical Demands & Work E
Department · Oncology Sales
Hiring company
Natera
Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.
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