We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As an Associate Technical Success Manager (TSM) at New Relic, you will play a foundational role in nurturing technical relationships with customers, supporting their initial adoption and understanding of our platform. Your position is crucial in facilitating smooth onboarding and providing essential knowledge to drive platform utilization. What you'll do Customer Adoption: Support technical onboarding: Assist customers in integrating New Relic within their cloud environments, ensuring they begin to realize platform value. Conduct fundamental training sessions: Help develop educational resources and introductory training that explain core functionalities and benefits. Activity Management & Relationship Building: Monitor and contribute to Mutual Activity Plans: Track customer progress and provide basic insights into observability tool usage. Interact with technical stakeholders: Work closely with stakeholders to understand initial goals and align platform use to support their objectives. Value Communication & Updates: <l
Associate Manager, Marketplace Strategy & Operations (In-app Experience)
Salary not disclosed
Check market pay for comparable Associate Manager roles before applying.
Role overview
Job description
About the Team The Marketplace Strategy & Operations team at DoorDash is responsible for accelerating Marketplace growth, consumer engagement and retention. Using a customer-obsessed approach, we own market strategy, consumer affordability, the end-to-end DoorDash app experience and new value propositions. We are looking for a hands-on builder to curate a personalised and highly rewarding consumer experience, affecting the KPIs for consumers and merchants within the Strategy & Operations team. About the Role We are hiring an Associate Manager to lead the in-app merchandising strategy to create a best-in-class consumer experience. You will be responsible for shaping how consumers discover, choose and order on the app by testing and scaling new features and surfaces, translating engagement and conversion data into actionable insights and managing the in-app experience for new merchant lau
…What they are looking for
Skills & requirements
Qualification
We’re excited about you because you will have… 5+ years of experience in consulting, strategy, operations, product, technology, banking, analytics or related experience A bias for action - you are a relentless and independent problem solver, are a “do-er” and can influence and challenge effectively, to execute creative solutions
Department · Strategy & Operations
Hiring company
DoorDash ANZ
View the company profile, current openings and hiring details.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
🔔 Get job alerts
New Associate Manager, Marketplace Strategy & Operations (In-app Experience) jobs in Sydney, NSW, straight to your inbox.
No spam · Unsubscribe anytime