Associate Operational Exam & Business Support Analyst (SMB)

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge As a Senior Renewals Associate, you are a strategic driver of customer retention and revenue predictability. You bring rigor to every renewal conversation – leading with insight, ensuring precision in forecasting, and removing friction in the renewal lifecycle. You act as a trusted advisor to internal partners and customer stakeholders alike. Your Mission Lead renewal strategy across a complex portfolio of high-value accounts within the Commercial Business Unit. Deliver exceptional accuracy in renewal forecasting through deep analysis, historical trends, and direct engagement insights. Identify early warning signs of churn or contraction and implement mitigation plans in collaboration with Customer Success and Sales. Own renewal negotiations with executive-level stakeholders, advocating for value while protecting revenue. Partner with Revenue Operations and Finance to enhance renewal workflows, documentation, and reporting frameworks. Mentor and support junior team members through deal coaching and renewal planning. Provide input to leadership on process improvements, renewal playbooks, and enablement ini

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge The Global Real Estate and Workplace organization is dedicated to setting, implementing, and optimizing an integrated, inclusive, sustainable, safe, and secure physical and digital workplace experience for OneTrust’s distributed workforce. The Global Real Estate and Workplace team is comprised of Workplace, Operations, Corporate Technology, and Physical Security. As the Workplace Associate, you will be responsible for being the primary point of contact for employees and leadership. This includes creating a welcoming and warm community environment, supporting events, and running the day-to-day hospitality for OneTrust. This position reports to the Global Head of Real Estate in Atlanta but will take day-to-day direction from the Workplace Manager in Madrid. Madrid is our European hub, and the team is made up of people from all over the world. This role is a fixed-term contract covering parental leave. Your Mission • Front Desk/Ambassador: Staff the front desk during high-traffic times, greet employees, leaders, guests, and vendors, and create a welcoming experience as people enter and move through the offic

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