SUMMARY/OBJECTIVE The Account Manager is responsible for managing and growing customer relationships while providing an exceptional customer experience. This role will serve as a key point of contact for customers, providing sales support, product information, pricing, lead times, scheduling, and solutions throughout the sales process. The Account Manager will work closely with builders, designers, remodelers, and retail customers to support existing accounts, secure new business opportunities, and drive profitable sales growth. This position will also represent Construction Resources at industry events and functions as needed. Essential Functions & Responsibilities Provide excellent account management, sales support, and customer service to all assigned accounts Develop and maintain strong relationships with customers and key account contacts Identify opportunities to grow existing accounts and generate new business Follow up with customers by phone and email to secure orders and maintain relationships Provide customers with product specifications, pricing, lead times, and delivery/install information Conduct product and service presentations as needed Coordinate with internal teams to communicate scheduling changes and job readiness Visit jobsites as needed to provide customer and sales support Proactively communicate with customers throughout the order and installation process Resolve customer concerns and coordinate solutions with the appropriate internal teams Follow up to ensure customer satisfaction and successful completion of projects Collect deposits and outstanding balances as needed Assist with collections when necessary Attend sales meetings, training, and company functions as required Participate in industry events, sponsorships, and networking opportunities as needed Work with internal partners, including National Account Management and Customer Service, to address field issues and provide solutions Work retail leads as assigned, particularl
Associate Sales Representative, Joint Replacement - West Dallas
Salary not disclosed
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Role overview
Job description
As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills. You support the marketing and sales of Stryker products by covering cases and performing evaluations in both surgical and office environments. You monitor territory development and maintain clear communication with the sales team. Our mission-driven Sales Associates will be a part of delivering outstanding customer service by assisting the Sales Representative to surpass sales targets and performance benchmarks.
What you will do:
- Assist confident, competitive and results oriented salespeople in promoting and selling Stryker products.
- Conduct product evaluations in Operating Room (OR) and office settings.
- Assist with business development activities, track territory progress and communicate effectively with Sales Representatives.
- Solve product problems onsite and educate medical staff.
- Provide exceptional service to customers.
- Maintain sample inventory with strong time management.
- Build lasting client relationships with key stakeholders.
- Learn or hone selling skills and process through coaching/mentoring support from Joint Replacement Sales Representatives and Managers.
- On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support.
- Complete required trainings and certifications to maintain product expertise and readiness.
What you need:
Required:
- Bachelor’s Degree
OR
- Associate’s Degree OR Medical Certification (i.e. CST, PT, CPT etc.) AND minimum 2 years of related experience
OR
- High School Diploma AND minimum 4 years of related experience
OR
- Minimum 4 years of active-duty military service
Preferred:
- Medical related fields or B2B sales experience
- Demonstrated team leadership experience
- Sales or marketing internship
- Collegiate extracurricular experience (e.g., student-athletes, student government, fraternity/sorority leadership, etc.) demonstrating discipline, teamwork, and leadership
Additional information:
- This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees.
- Must have a valid driver's license
- Fluency in written and spoken English required
- Ability to lift, push, pull and carry up to 50 lbs
- Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
$65,000.00 - $85,000.00 salary plus bonus eligible + benefits.
Travel Percentage: 50%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Role market pulse
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What they are looking for
Skills & requirements
Qualification
What you need: Required: Bachelor’s Degree OR Associate’s Degree OR Medical Certification (i.e; Must have a valid driver's license Fluency in written and spoken English required Ability to lift, push, pull and carry up to 50 lbs Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects $65,000.00 - $85,000.00 salary plus bonus eligible + benefits; Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status
Hiring company
Stryker
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