Business Analyst (Banking App)

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there Business Analyst Role Overview: We are seeking a Business Analyst to support the delivery of strategic initiatives within the banking sector. The role involves working closely with business stakeholders, IT teams, and external partners to analyze requirements, improve processes, and ensure successful implementation of regulatory and technology-driven changes. Key Responsibilities: Gather, analyze, and document business and functional requirements Collaborate with stakeholders across business, risk, compliance, and IT teams Translate business needs into clear specifications for technical teams Support end-to-end project delivery, from initiation through implementation Conduct gap analysis, impact assessments, and process mapping (AS-IS / TO-BE) Ensure alignment with regulatory requirements (e.g., GDPR, PSD2, AML, Basel) Participate in UAT planning, execution, and defect management Support change management activities, including documentation and training materials Monitor project progress and assist in risk and issue management Facilitate workshops, meetings, and stakeholder communication Required Skills & Experience: Proven experience as a Business Analyst in banking or financial services Strong understanding of banking products, processes, and regulations Experience working on regulatory, risk, or digital

System Analyst – Authorization Host / SWITCH / POS Handling / E-commerce CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets, wealth and asset management. Focused on maintaining our nimble, agile and entrepreneurial culture. Committed to growing our business and hiring the best talent to help us get there. THINGS YOU WILL DO As a System Analyst , you will support the analysis, design and implementation of solutions within the Authorization Host, SWITCH, POS Handling and E-commerce domain. You will work on critical acquiring transaction processing systems supporting authorization, routing and payment acceptance across multiple channels. You will collaborate with business stakeholders, architects, developers, security teams and payment organizations to deliver reliable, scalable and secure payment processing solutions. Main Duties Gather and analyze business and system requirements for Authorization Host and SWITCH platforms. Prepare system analysis documentation, transaction flow diagrams and interface specifications. Design and document authorization, capture, routing and settlement transaction flows. Analyze transaction routing, stand-in processing, timeout and fallback scenarios. Support POS terminal handling, device integrations and terminal management processes. Analyze Payment Gateway and PSP integrations. Support e-commerce payment flows including card-not-present transactions and 3-D Secure authentication. Prepare ISO8583 and ISO20022 message mappings. Analyze Host-to-Host integrations and communication models. Support initiatives related to Visa, Mastercard, American Express and BLIK. Define payment security requirements including HSM, cryptographic keys and PCI PIN. Prepare test scenarios and support

CAPCO POLAND *We are looking for Poland based candidates* Capco Poland is a leading global technology and management consultancy, dedicated to driving digital transformation across the financial services industry. Our passion lies in helping our clients navigate the complexities of the financial world, and our expertise spans banking and payments, capital markets, wealth, and asset management. We pride ourselves on maintaining a nimble, agile, and entrepreneurial culture, and we are committed to growing our business by hiring top talent. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there ROLE OVERVIEW: We are seeking a skilled Business Analyst with expertise in Target Operating Model/ Change Management to join our client Wholesale workstream. This role focuses on supporting the implementation of the Target Operating Model related to the implementation of the new ledger and reporting platforms. KEY RESPONSIBILITIES: Support Target Operating Model by understanding and document end to end processes Standardize the process by suggesting the best practices and appropriate design Ensuring local alignment with other global Finance programs, processes Producing reporting/dashboards as required to report status, plan, risks and issues Analysis of process and business specification and ensuring they are appropriately considered and delivered on time Ensuring process, controls and architectures are aligned and simplified Support in designing Target Operating Model in area of Finance Work closely with Finance, IT, and Product Control teams to confirm data attributes, design solutions, and manage project delivery. KEY SKILLS & QUALIFICATIONS: Extensive experience in Change Management/Target Operating Model in finance Experience of large-scale systems implementation projects in a

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture About the Role: We are seeking a highly analytical and detail-oriented Business Analyst with deep experience in payments , particularly in credit card products and processing . This role will support the development and enhancement of innovative payment solutions, working closely with product managers, technology teams, and external partners to deliver best-in-class customer experiences. Key Responsibilities: Collaborate with product managers to define and refine product requirements for credit card and payment solutions. Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization. Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria. Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management. Conduct market and competitor analysis to inform product strategy and positioning. Work with cross-functional teams (engineering, compliance, operations, finance) to ensure alignment and successful delivery. Assist in UAT planning and execution, ensuring solutions meet business and regulatory requirements. Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement. Required Qualifications: 5+ years of experience as a Business Analyst in the payments industry , with a strong focus on credit card products . Sol

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery teams, you will bring a strategic consulting perspective to business analysis, solution design, and transformation planning. A strong background in Cards platforms is essential, while experience with VisionPLUS (Visiona) or similar enterprise card processing solutions will be considered a distinct advantage. What You'll Do Partner with clients to shape and deliver business analysis for strategic Cards transformation programmes, ensuring business objectives are aligned with practical implementation approaches. Analyse business capabilities, operating models, and processes to identify opportunities for optimisation and support the successful adoption of modern Cards solutions. Facilitate workshops and stakeholder discussions to define business requirements, resolve complex challenges, and build alignment across business and technology teams. Assess the impact of business and technology change, identifying key risks, dependencies, and organisational considerations to support informed decision-making throughout th

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Role Overview The Business Analyst will support Valuations and Finance transformation initiatives across Global Markets. The role focuses on business analysis, process improvement, regulatory change, and technology enhancement within Product Control functions. The successful candidate will work closely with Finance, Front Office, IT, Operations, Change Management, and senior stakeholders to deliver strategic solutions and operational efficiencies. Key Responsibilities Gather, analyse, and document business requirements for Valuations and Finance change initiatives. Collaborate with Product Control, Finance, Operations, and IT teams to design and implement strategic solutions. Support transformation programmes aimed at process simplification, automation, and control enhancement. Perform gap analysis between current and target operating models. Support User Acceptance Testing (UAT), system testing, and validation activities. Produce high-quality business documentation including BRDs, functional specifications, process maps, and impact assessments. Analyse P&L, balance sheet, valuation, and risk reporting processes to identify improvement opportunities. Ensure compliance with internal governance frameworks, regulatory requirements, and audit standards. Support stakeholders during project delivery lifecycle including planning, testing, deployment, and post-implementation reviews. Liaise effectively with Front Office, Product Control, Finance Change, and technology teams global