Business Analyst (Banking)

System Analyst – Authorization Host / SWITCH / POS Handling / E-commerce CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets, wealth and asset management. Focused on maintaining our nimble, agile and entrepreneurial culture. Committed to growing our business and hiring the best talent to help us get there. THINGS YOU WILL DO As a System Analyst , you will support the analysis, design and implementation of solutions within the Authorization Host, SWITCH, POS Handling and E-commerce domain. You will work on critical acquiring transaction processing systems supporting authorization, routing and payment acceptance across multiple channels. You will collaborate with business stakeholders, architects, developers, security teams and payment organizations to deliver reliable, scalable and secure payment processing solutions. Main Duties Gather and analyze business and system requirements for Authorization Host and SWITCH platforms. Prepare system analysis documentation, transaction flow diagrams and interface specifications. Design and document authorization, capture, routing and settlement transaction flows. Analyze transaction routing, stand-in processing, timeout and fallback scenarios. Support POS terminal handling, device integrations and terminal management processes. Analyze Payment Gateway and PSP integrations. Support e-commerce payment flows including card-not-present transactions and 3-D Secure authentication. Prepare ISO8583 and ISO20022 message mappings. Analyze Host-to-Host integrations and communication models. Support initiatives related to Visa, Mastercard, American Express and BLIK. Define payment security requirements including HSM, cryptographic keys and PCI PIN. Prepare test scenarios and support

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture About the Role: We are seeking a highly analytical and detail-oriented Business Analyst with deep experience in payments , particularly in credit card products and processing . This role will support the development and enhancement of innovative payment solutions, working closely with product managers, technology teams, and external partners to deliver best-in-class customer experiences. Key Responsibilities: Collaborate with product managers to define and refine product requirements for credit card and payment solutions. Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization. Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria. Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management. Conduct market and competitor analysis to inform product strategy and positioning. Work with cross-functional teams (engineering, compliance, operations, finance) to ensure alignment and successful delivery. Assist in UAT planning and execution, ensuring solutions meet business and regulatory requirements. Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement. Required Qualifications: 5+ years of experience as a Business Analyst in the payments industry , with a strong focus on credit card products . Sol

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery teams, you will bring a strategic consulting perspective to business analysis, solution design, and transformation planning. A strong background in Cards platforms is essential, while experience with VisionPLUS (Visiona) or similar enterprise card processing solutions will be considered a distinct advantage. What You'll Do Partner with clients to shape and deliver business analysis for strategic Cards transformation programmes, ensuring business objectives are aligned with practical implementation approaches. Analyse business capabilities, operating models, and processes to identify opportunities for optimisation and support the successful adoption of modern Cards solutions. Facilitate workshops and stakeholder discussions to define business requirements, resolve complex challenges, and build alignment across business and technology teams. Assess the impact of business and technology change, identifying key risks, dependencies, and organisational considerations to support informed decision-making throughout th

We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets, and wealth & asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile, and entrepreneurial culture About the Role We are looking for an experienced Business Analyst with strong Risk Governance expertise to join our Business Consulting team in Warsaw. This role will focus on supporting TPRM (Third Party Risk Management) Governance initiatives across policy, standards, metrics, and operating model enhancements. You will work closely with Risk, Operations, Technology, and Product stakeholders to define business requirements, improve governance processes, and help deliver strategic transformation initiatives within complex financial services environments. What You’ll Do Partner with stakeholders across Risk, Technology, Operations, and Product teams to capture and define business requirements for TPRM governance initiatives Develop key business analysis artefacts including problem statements, scope documentation, stakeholder maps, workshop outputs, and requirements catalogues Analyse and document current (“as-is”) and future-state (“to-be”) processes to support governance and operating model improvements Translate business needs into clear user stories and actionable requirements for delivery teams Facilitate workshops, support governance discussions, and contribute to programme delivery across policy, standards, and metrics workstreams What We’re Looking For Proven experience as a Business Analyst within financ

CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Capco is seeking an experienced Business Analysis Consultant (or Business Analyst to provide consulting services) to support client engagements within our Business Consulting practice. You will collaborate with leading banking clients on large-scale card migration initiatives, translating business needs into practical solutions and supporting successful delivery throughout the project lifecycle. This engagement is ideal for a Business Analysis Consultant with strong cards domain expertise, proven experience delivering migration projects, and working knowledge of the Visiona card issuing system. What You'll Do Configure and parameterise the Visiona card issuing platform to support business and regulatory requirements. Analyse incidents, identify root causes and propose effective system-based solutions within Visiona to address business needs. Collaborate with business stakeholders to gather, analyse and refine business and system requirements for new capabilities and process improvements. Design and document business processes, system configurations and functional specifications supporting card issuing solutions. Work closely with solution architects, developers, testers and other analysts to ensure consistent solution design and successful delivery. Support testing activities, validate system configuration, and assist with defect analysis and resolution. What We're Looking For Proven experience providing Business Analysis services within banking or financial services, with a strong focus on cards. Demonstrated experience delivering card migration or transformation projects. Working knowl

CAPCO POLAND * We are looking for Poland based candidate. * This role is hybrid and may require working from the office in Warsaw. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. THE ROLE As a Senior Business Analyst within our Business Consulting practice, you will partner with clients and internal Go-to-Market (GTM) teams to identify business improvement opportunities and shape transformation initiatives. You will lead business workshops, analyse current-state processes, identify gaps, define future-state solutions, and develop delivery roadmaps that create measurable business value. This is a client-facing role requiring strong facilitation, stakeholder management, business process analysis, and requirements management skills. You will work independently while collaborating closely with consulting, technology, and delivery teams. WHAT YOU'LL DO Lead business workshops with stakeholders to understand business objectives, current processes, and improvement opportunities. Analyse existing business processes, identify gaps, and recommend practical solutions aligned to business goals. Gather, document, and manage business requirements using clear, structured documentation and appropriate analysis techniques. Develop business cases, process maps, user stories, and delivery roadmaps that support successful implementation. Present findings, recommendations, and solution options confidently to business stakeholders and project teams. WHAT WE'RE LOOKING FOR Proven experience as a Business Analyst, preferably within consulting or large-scale transformation programmes. Strong business process analysis, process mapping, and requirements elicitation skills. Excellent workshop facilitation,