Business Analyst with Visiona (Polish is mandatory)

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery teams, you will bring a strategic consulting perspective to business analysis, solution design, and transformation planning. A strong background in Cards platforms is essential, while experience with VisionPLUS (Visiona) or similar enterprise card processing solutions will be considered a distinct advantage. What You'll Do Partner with clients to shape and deliver business analysis for strategic Cards transformation programmes, ensuring business objectives are aligned with practical implementation approaches. Analyse business capabilities, operating models, and processes to identify opportunities for optimisation and support the successful adoption of modern Cards solutions. Facilitate workshops and stakeholder discussions to define business requirements, resolve complex challenges, and build alignment across business and technology teams. Assess the impact of business and technology change, identifying key risks, dependencies, and organisational considerations to support informed decision-making throughout th

We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets, and wealth & asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile, and entrepreneurial culture About the Role We are looking for an experienced Business Analyst with strong Risk Governance expertise to join our Business Consulting team in Warsaw. This role will focus on supporting TPRM (Third Party Risk Management) Governance initiatives across policy, standards, metrics, and operating model enhancements. You will work closely with Risk, Operations, Technology, and Product stakeholders to define business requirements, improve governance processes, and help deliver strategic transformation initiatives within complex financial services environments. What You’ll Do Partner with stakeholders across Risk, Technology, Operations, and Product teams to capture and define business requirements for TPRM governance initiatives Develop key business analysis artefacts including problem statements, scope documentation, stakeholder maps, workshop outputs, and requirements catalogues Analyse and document current (“as-is”) and future-state (“to-be”) processes to support governance and operating model improvements Translate business needs into clear user stories and actionable requirements for delivery teams Facilitate workshops, support governance discussions, and contribute to programme delivery across policy, standards, and metrics workstreams What We’re Looking For Proven experience as a Business Analyst within financ

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture About the Role: We are seeking a highly analytical and detail-oriented Business Analyst with deep experience in payments , particularly in credit card products and processing . This role will support the development and enhancement of innovative payment solutions, working closely with product managers, technology teams, and external partners to deliver best-in-class customer experiences. Key Responsibilities: Collaborate with product managers to define and refine product requirements for credit card and payment solutions. Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization. Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria. Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management. Conduct market and competitor analysis to inform product strategy and positioning. Work with cross-functional teams (engineering, compliance, operations, finance) to ensure alignment and successful delivery. Assist in UAT planning and execution, ensuring solutions meet business and regulatory requirements. Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement. Required Qualifications: 5+ years of experience as a Business Analyst in the payments industry , with a strong focus on credit card products . Sol

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there Business Analyst Role Overview: We are seeking a Business Analyst to support the delivery of strategic initiatives within the banking sector. The role involves working closely with business stakeholders, IT teams, and external partners to analyze requirements, improve processes, and ensure successful implementation of regulatory and technology-driven changes. Key Responsibilities: Gather, analyze, and document business and functional requirements Collaborate with stakeholders across business, risk, compliance, and IT teams Translate business needs into clear specifications for technical teams Support end-to-end project delivery, from initiation through implementation Conduct gap analysis, impact assessments, and process mapping (AS-IS / TO-BE) Ensure alignment with regulatory requirements (e.g., GDPR, PSD2, AML, Basel) Participate in UAT planning, execution, and defect management Support change management activities, including documentation and training materials Monitor project progress and assist in risk and issue management Facilitate workshops, meetings, and stakeholder communication Required Skills & Experience: Proven experience as a Business Analyst in banking or financial services Strong understanding of banking products, processes, and regulations Experience working on regulatory, risk, or digital

CAPCO POLAND * We are looking for Poland based candidate. * This role is hybrid and may require working from the office in Warsaw. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. THE ROLE As a Senior Business Analyst within our Business Consulting practice, you will partner with clients and internal Go-to-Market (GTM) teams to identify business improvement opportunities and shape transformation initiatives. You will lead business workshops, analyse current-state processes, identify gaps, define future-state solutions, and develop delivery roadmaps that create measurable business value. This is a client-facing role requiring strong facilitation, stakeholder management, business process analysis, and requirements management skills. You will work independently while collaborating closely with consulting, technology, and delivery teams. WHAT YOU'LL DO Lead business workshops with stakeholders to understand business objectives, current processes, and improvement opportunities. Analyse existing business processes, identify gaps, and recommend practical solutions aligned to business goals. Gather, document, and manage business requirements using clear, structured documentation and appropriate analysis techniques. Develop business cases, process maps, user stories, and delivery roadmaps that support successful implementation. Present findings, recommendations, and solution options confidently to business stakeholders and project teams. WHAT WE'RE LOOKING FOR Proven experience as a Business Analyst, preferably within consulting or large-scale transformation programmes. Strong business process analysis, process mapping, and requirements elicitation skills. Excellent workshop facilitation,

CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Drive IAM Governance excellence across enterprise-wide transformation initiatives, ensuring robust identity management processes, stakeholder alignment, and sustainable governance frameworks. We are looking for an experienced IAM Governance Consultant to provide specialist consulting services. The consultant will play a key role in analyzing existing governance frameworks, assessing project outcomes, and driving continuous improvements across multiple User Access Management (UAM) initiatives. Working independently while collaborating with senior stakeholders and cross-functional delivery teams, you will evaluate governance processes, challenge assumptions constructively, facilitate decision-making, and translate business requirements into clear and actionable governance guidelines. What You'll Deliver Analyze and enhance IAM Governance processes, including Joiner, Mover, Leaver (JML), Recertification, and Application Onboarding frameworks. Review project findings, identify process gaps, risks, and improvement opportunities, providing practical and evidence-based recommendations. Develop, maintain, and continuously improve group-wide IAM Governance guidelines, standards, and documentation. Lead stakeholder workshops, governance forums, and recurring meetings to drive alignment and decision-making across multiple initiatives. Monitor progress, report on key governance activities, and present process updates, recommendations, and outcomes to senior management. What We're Looking For Strong experience working as a Business Analyst within IAM Governance, Identity Management, or User Access Ma