Business Analyst DORA

CAPCO – THE FUTURE. NOW. Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to fully supporting our clients as they respond to challenges and opportunities in : Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management. Experience Capco for yourself at capco.com LET’S TALK ABOUT YOU You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Business Analyst Card Payments. LET’S GET DOWN TO BUSINESS You will be responsible for: Establish collaborative relationships with external and internal stakeholders Working closely with clients to define and optimize their roadmap Gather, analyze, and document business requirements. Support the design and optimization of card payment products, processes, and customer journeys. Shaping and executing complex digital transformations Ensure alignment between business objectives and technological solutions. SHOW US WHAT YOU’VE GOT Experience & Knowledge Minimum 5 years of professional experience . Proven experience as a Business Analyst, Product Owner, Product Manager, Product Expert, or a similar role . Experience acting as the link between business and IT stakeholders. Strong knowledge of card payment products and/or payment processes . Good understanding of the Belgian card payments market , digital wallets, and related products (e.g. Edenred and similar solutions). Experience with digitalization and transformation projects . Experience in process modelling and business pro

Help financial institutions build the next generation of fraud prevention. Online fraud and phishing are no longer simply cybersecurity or customer-awareness issues. For banks and insurers, fraud prevention is increasingly becoming a business transformation challenge involving payments, technology, data, customer journeys, operations and governance. At Capco, we help financial institutions translate this changing fraud landscape into practical solutions. Our work spans fraud prevention and detection, payment controls, real-time decisioning, fraud intelligence, customer protection and operating models. We are looking for an experienced Business Analyst with a strong track record in Fraud, Financial Crime, Payments or related Risk domains within financial services. What will you do? As a Business Analyst, you will work at the intersection of business, risk, operations and technology. You will help banks and insurers turn complex fraud challenges and regulatory requirements into concrete processes, requirements and solutions. Analyse and redesign fraud prevention and detection processes Translate business and regulatory requirements into functional requirements, user stories and process designs Design and improve payment and customer journeys around fraud prevention and intervention Define requirements for real-time fraud monitoring and decisioning Work on fraud data, behavioural analytics, device intelligence and fraud signals Support the design of fraud operating models, including roles, processes and governance Contribute to initiatives around victim support, case management and customer communication Facilitate workshops with stakeholders across Fraud, Risk, Payments, Operations, IT, Compliance and Customer Experience Translate complex business challenges into clear recommendations and actionable solutions What are we looking for? You are a Business Analyst who already has hands-on experience in fraud or a closely related domain and who understands the reali

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role The financial services industry is rapidly evolving through the adoption of Digital Assets, Blockchain, Tokenization, and Distributed Ledger Technology (DLT). These technologies are reshaping payments, capital markets, digital identity, custody, and the way financial institutions create, exchange, and manage value. As a Business Analyst – Digital Assets & Blockchain , you will join Capco's consulting team and work on strategic client transformation initiatives. You will collaborate with business stakeholders and delivery teams to understand business needs, optimize processes, and translate innovative ideas into practical business solutions. Whether supporting tokenization initiatives, blockchain-based platforms, digital wallets, or emerging Digital Asset use cases, you will play a key role in helping our clients navigate the future of financial services. Your Responsibilities Gather, analyze, and document business requirements and business processes. Facilitate workshops with stakeholders and translate business needs into clear business requirements and user stories. Analyze existing processes and identify opportunities for optimization and innovation. Collaborate with Product Owners, Functional Analysts, Solution Architects, and development teams throughout the project lifecycle. Support business testing, User Acceptance Testing (UAT), and change management activities. Ensure proposed solutions align w

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role We are looking for a Business Analyst with hands-on experience in Digital Assets, Blockchain, Tokenization, or Distributed Ledger Technology (DLT). This is a specialist role for professionals who have worked on financial services transformation initiatives in emerging digital asset ecosystems. The financial services industry is rapidly evolving through the adoption of Digital Assets, Blockchain, Tokenization, Stablecoins, Smart Contracts, and Distributed Ledger Technology. These technologies are reshaping payments, capital markets, custody, settlement, digital identity, and the way institutions create, exchange, and manage value. As a Business Analyst – Digital Assets & Blockchain , you will join Capco's consulting team and support strategic client transformation initiatives in this space. You will collaborate with business stakeholders and delivery teams to understand complex business needs, optimize processes, and translate innovative ideas into practical business solutions. Whether supporting tokenization initiatives, blockchain-based platforms, digital wallets, custody processes, or emerging digital asset use cases, you will play a key role in helping our clients navigate the future of financial services. What You Will Do Support transformation initiatives in Digital Assets, Blockchain, Tokenization, and DLT. Gather, analyze, and document business requirements and business processes. F

About the role As a Data Analyst, you will help organizations turn complex data into meaningful insights and practical business solutions. You will work at the intersection of data, technology and business, supporting clients in improving data foundations, processes and decision-making. In this role, you will contribute to data-driven transformation initiatives, working closely with business stakeholders, data teams and technology teams. You will combine hands-on data preparation and analysis with project management and a strong understanding of business needs. What you will do Data Analysis & Preparation Collect, combine and prepare data from multiple sources for analysis and reporting. Design, maintain and optimize data flows and transformation processes. Analyze datasets to identify trends, patterns, anomalies and opportunities. Translate business questions into data-driven analyses and practical recommendations. Investigate data quality issues and work with data owners and providers to resolve them. Develop dashboards, visualizations and analytical outputs to support business decision-making. Data & Process Transformation Analyze existing data processes and identify opportunities for improvement and automation. Contribute to the redesign and optimization of data flows and analytical processes. Support data migration and transformation initiatives, including the transition to new data environments and tools. Challenge existing ways of working and propose innovative and scalable solutions. Help establish robust and sustainable data foundations. Project & Stakeholder Management Manage and coordinate data-related activities and project deliverables. Work closely with business users, data providers, IT teams and other stakeholders across different functions and locations. Translate business and operational requirements into clear data solutions. Plan, monitor and communicate progress, risks and dependencies. Present findings and recommendations cle

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role We are looking for a Functional Analyst with proven experience in Digital Assets, Blockchain, Tokenization, or Distributed Ledger Technology (DLT). This is a specialist role for professionals who have worked on financial services transformation initiatives in emerging digital asset ecosystems. Digital Assets are reshaping the future of financial services. Tokenization, blockchain, programmable money, digital wallets, smart contracts, and stablecoins are changing how value is created, exchanged, stored, and managed across the industry. At Capco, you will work with leading financial institutions on their Digital Asset transformation initiatives. As a Functional Analyst – Digital Assets , you will bridge the gap between business and technology, helping clients translate innovative ideas into scalable, secure, and future-ready solutions. Working as a consultant, you will contribute to transformation programs across banking, payments, capital markets, custody, and Digital Asset platforms. You will collaborate with multidisciplinary teams to deliver innovative solutions that drive business value. Your Responsibilities Translate business needs into functional specifications, user stories, and solution requirements. Design functional solutions and assess their feasibility, impact, and alignment with business objectives. Collaborate with business stakeholders, architects, product owners, and developers throug