Business Analyst - Fraud & Financial Crime

CAPCO – THE FUTURE. NOW. Capco is a distinctly and positively different place to work. Much more than consultants, we are passionate business and technology professionals who thrive on innovation, collaboration and making a real impact. As a global technology and business consultancy, we combine deep industry expertise with innovative thinking to help our clients navigate complex challenges and drive meaningful transformation across Financial Services, Energy & Utilities and beyond. At Capco, we believe that our people make the difference. We foster a collaborative, inclusive and non-hierarchical environment where your ideas matter, your contributions are recognised, and you are encouraged to take ownership of your career. Our culture is built around three core values: Be Yourself at Work – Bring your authentic self, your unique perspectives and your ideas. Make a Difference – Challenge convention, embrace innovation and create meaningful impact for our clients and colleagues. Act with Integrity – Build trust through honesty, respect and accountability. Whether you are looking to deepen your industry expertise, develop new skills or take the next step in your consulting career, Capco offers an environment where you can grow, contribute and succeed. LET'S TALK ABOUT YOU Are you an experienced Business Analyst with a passion for the Energy & Utilities sector? Do you enjoy analysing complex business processes, identifying opportunities for improvement and translating business challenges into practical solutions? At Capco, we are looking for an experienced Business Analyst with Retail Energy expertise to strengthen our consulting team in Belgium. You will have the opportunity to contribute to business and digital transformation initiatives within the energy industry, working closely with business and IT stakeholders to improve operational processes, enhance customer experiences and support organisations in an evolving energy landscape. If you combine strong anal

CAPCO – THE FUTURE. NOW. Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to fully supporting our clients as they respond to challenges and opportunities in : Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management. Experience Capco for yourself at capco.com LET’S TALK ABOUT YOU You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Business Analyst Card Payments. LET’S GET DOWN TO BUSINESS You will be responsible for: Establish collaborative relationships with external and internal stakeholders Working closely with clients to define and optimize their roadmap Gather, analyze, and document business requirements. Support the design and optimization of card payment products, processes, and customer journeys. Shaping and executing complex digital transformations Ensure alignment between business objectives and technological solutions. SHOW US WHAT YOU’VE GOT Experience & Knowledge Minimum 5 years of professional experience . Proven experience as a Business Analyst, Product Owner, Product Manager, Product Expert, or a similar role . Experience acting as the link between business and IT stakeholders. Strong knowledge of card payment products and/or payment processes . Good understanding of the Belgian card payments market , digital wallets, and related products (e.g. Edenred and similar solutions). Experience with digitalization and transformation projects . Experience in process modelling and business pro

About the Team Joining Capco means joining an organization that is committed to an inclusive working environment where you are encouraged to #BeYourselfAtWork . Capco ICT Risk is a multi-faceted team focused on helping leading organizations across the Financial Services industry manage technology, cyber and regulatory risks. We support our clients in translating complex risk and regulatory requirements into practical business solutions, processes and controls. With the growing importance of Digital Operational Resilience Act (DORA) , our team works closely with financial institutions to strengthen their digital operational resilience and ensure that regulatory requirements are effectively embedded into their business and technology environments. About the Job As a Business Analyst within our ICT Risk team, you will be part of consulting engagements focused on risk, regulation, business processes and technology. You will work closely with business, risk, compliance and technology stakeholders to understand requirements, analyze processes, identify risks and translate regulatory expectations into clear and actionable business requirements. A key part of the role will be supporting clients with DORA implementation and compliance , including translating DORA requirements into processes, controls, governance and remediation initiatives. You will work alongside experienced consultants and industry leaders, gaining exposure to complex transformation and regulatory projects within the Financial Services sector. What You’ll Get to Do Analyze business processes, systems and services to identify risks, dependencies and improvement opportunities Translate business, risk and regulatory requirements into clear business and functional requirements Support clients in understanding and implementing DORA requirements across relevant business and technology processes Perform gap assessments and impact analyses against DORA, NIS2 and other relevant regulatory requirements

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role The financial services industry is rapidly evolving through the adoption of Digital Assets, Blockchain, Tokenization, and Distributed Ledger Technology (DLT). These technologies are reshaping payments, capital markets, digital identity, custody, and the way financial institutions create, exchange, and manage value. As a Business Analyst – Digital Assets & Blockchain , you will join Capco's consulting team and work on strategic client transformation initiatives. You will collaborate with business stakeholders and delivery teams to understand business needs, optimize processes, and translate innovative ideas into practical business solutions. Whether supporting tokenization initiatives, blockchain-based platforms, digital wallets, or emerging Digital Asset use cases, you will play a key role in helping our clients navigate the future of financial services. Your Responsibilities Gather, analyze, and document business requirements and business processes. Facilitate workshops with stakeholders and translate business needs into clear business requirements and user stories. Analyze existing processes and identify opportunities for optimization and innovation. Collaborate with Product Owners, Functional Analysts, Solution Architects, and development teams throughout the project lifecycle. Support business testing, User Acceptance Testing (UAT), and change management activities. Ensure proposed solutions align w

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role We are looking for a Business Analyst with hands-on experience in Digital Assets, Blockchain, Tokenization, or Distributed Ledger Technology (DLT). This is a specialist role for professionals who have worked on financial services transformation initiatives in emerging digital asset ecosystems. The financial services industry is rapidly evolving through the adoption of Digital Assets, Blockchain, Tokenization, Stablecoins, Smart Contracts, and Distributed Ledger Technology. These technologies are reshaping payments, capital markets, custody, settlement, digital identity, and the way institutions create, exchange, and manage value. As a Business Analyst – Digital Assets & Blockchain , you will join Capco's consulting team and support strategic client transformation initiatives in this space. You will collaborate with business stakeholders and delivery teams to understand complex business needs, optimize processes, and translate innovative ideas into practical business solutions. Whether supporting tokenization initiatives, blockchain-based platforms, digital wallets, custody processes, or emerging digital asset use cases, you will play a key role in helping our clients navigate the future of financial services. What You Will Do Support transformation initiatives in Digital Assets, Blockchain, Tokenization, and DLT. Gather, analyze, and document business requirements and business processes. F

Join Capco – Build the Future of Financial Services At Capco , we believe in being more than just consultants – we are active participants who drive transformation in the global financial services industry . Here, you won't just build your career, but shape the future of the banking sector. We foster a unique environment where our forward-thinking, passionate experts are empowered to innovate and collaborate, solving some of the industry's most complex challenges. We work hand-in-hand with clients in areas such as Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth & Investment Management to drive meaningful change and seize opportunities. Ready to make an impact? Learn more at capco.com . Your Career. Your Journey. At Capco, we encourage you to own your career path . We’re looking for high-performing individuals who are driven to reach their full potential and take their expertise to the next level. Now’s the time to start writing the next chapter of your professional story with us. We are looking for a Business Process Consultant to become part of our innovative team within Banking & Financial Services . About the Role: Business Process Consultant As a Business Process Consultant at Capco, you will play a key role in driving impactful change for our clients. You will have the opportunity to work with leading global banks and financial institutions to define, analyze, and optimize business processes that help organizations remain agile and competitive. What You'll Be Doing: Lead Problem Solving : Use your expertise to address client challenges and identify solutions to enhance business processes. Collaborate : Work as a Project Manager or interface with stakeholders and business users to scope, analyze, and define functional and business requirements. Drive Direction & Oversight : Set project goals and direction, oversee progress, and ensure the delivery of high-impact deliverables. Bridge Bu