Care Management Associate, Service Operations

Work Flexibility: Onsite On Site Location: 5900 Optical Ct, San Jose, CA Shift: Monday – Friday, 8:00 AM – 5:00 PM Summary: As a Receiving Technician, you will support the in-house servicing, repair, and maintenance of company products within a repair and service environment. In this role, you will diagnose product issues, perform testing and calibration, and ensure repaired equipment meets quality and performance standards. You will also help document repair activity and support analysis of product trends to improve overall service operations and product reliability. What You Will Do: Support unloading, unboxing, receiving, and decontamination of returned medical devices, consoles, and components in accordance with quality and safety standards Maintain accurate documentation related to quality, labor tracking, work-in-progress, ERP transactions, and returned equipment records Assess returned products against quality procedures to determine disposition, including return-to-stock, repair, vendor shipment, or scrap Create and process jobs for returned products, verify serial numbers and return order accuracy, and support domestic and international returns including credit returns, repairs, and trials Partner cross-functionally with Customer Care, Quality, Regulatory, Depot, Production, engineers, and technicians to resolve issues and ensure proper equipment flow and investigation processes Identify, track, and troubleshoot returns with missing or incorrect information using ERP and quality systems to determine next steps and ensure compliance Adhere to FDA, OSHA, and Quality Management System requirements while supporting Lean Six Sigma principles and continuous improvement initiatives Support daily operational priorities through team

Work Flexibility: Onsite On Site Location: 5900 Optical Ct, San Jose, CA Shift: Monday – Friday, 8:00 AM – 5:00 PM Summary: As a Receiving Technician, you will support the in-house servicing, repair, and maintenance of company products within a repair and service environment. In this role, you will diagnose product issues, perform testing and calibration, and ensure repaired equipment meets quality and performance standards. You will also help document repair activity and support analysis of product trends to improve overall service operations and product reliability. What You Will Do: Support unloading, unboxing, receiving, and decontamination of returned medical devices, consoles, and components in accordance with quality and safety standards Maintain accurate documentation related to quality, labor tracking, work-in-progress, ERP transactions, and returned equipment records Assess returned products against quality procedures to determine disposition, including return-to-stock, repair, vendor shipment, or scrap Create and process jobs for returned products, verify serial numbers and return order accuracy, and support domestic and international returns including credit returns, repairs, and trials Partner cross-functionally with Customer Care, Quality, Regulatory, Depot, Production, engineers, and technicians to resolve issues and ensure proper equipment flow and investigation processes Identify, track, and troubleshoot returns with missing or incorrect information using ERP and quality systems to determine next steps and ensure compliance Adhere to FDA, OSHA, and Quality Management System requirements while supporting Lean Six Sigma principles and continuous improvement initiatives Support daily operational priorities through team

Work Flexibility: Field-based ​ Responsibilities: Provides account coverage to ensure uninterrupted customer service. Coordinates with Field Operations Regional Managers, Supervisors, and Strategic Operations leadership for operations, planning, and administration. Provides Field Operations Leadership with information pertaining to the performance of OnSite Specialists and Team Leads at accounts. May be responsible for assessing and reporting new hire competency. Supports projects and continuous improvement initiatives within the Strategic Operations Team. Supports execution of Scope of Work Analysis. Supports the implementation of new customer accounts. Ensures effective surgical care to patients as related to Stryker Endoscopy equipment. Responsible for troubleshooting and maintaining Stryker Endoscopy equipment. Effectively builds and maintains relationships and trust in both new and existing accounts. Interacts with surgeons, patients, OR personnel, Central Processing, Sales Reps, O.R. Management, Implementation Project Manager(s), Hospital Administration, and other Stryker employees and partners. Adheres to all policies and procedures put forth in the sales code of conduct and Stryker Endoscopy Employee Handbook. Communicates injuries, reportable occurrences, and performance related feedback. Physical requirements ​ Medium work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity. Must be able to effectively use computer programs (e

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Are you a college student eager to gain real-world experience with a Fortune 6 company that's revolutionizing health care? Join us for a paid 10-week internship where you will be immersed in the fast-paced world of retail management. Our mission is to become the most consumer-centric health care company, and we are looking for driven, innovative students like you to help make that vision a reality. Position Summary As a Retail Management Intern, you will gain hands-on experience leading a retail team, engaging directly with customers, and learning the day-to-day operations of a successful store. Working alongside Store Managers and District Leaders, you will develop leadership skills, learn retail management best practices, and gain exposure to the broader organization through market travel experiences. You will also complete a business-focused project that addresses a real business opportunity and present your findings and recommendations to leadership. Throughout the internship, you will learn how to motivate and manage a store team, analyze business performance, and understand how operational and strategic decisions impact both customer satisfaction and store results. Retail is a people-focused business, and this internship provides the opportunity to be at the center of the customer experience. You'll support a range of operational activities, including merchandise handling, inventory management, and stocking, while helping the store meet the needs of customers during busy shopping periods, including evenings and w

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is seeking an Associate Director, Patient Services to lead the establishment and growth of a new Patient Services Hub. This role will work closely with the Director, Patient Services for developing, implementing, and overseeing all aspects of the Hub's operations, ensuring efficient and seamless patient access to therapies and support services. This role requires a strong leader to build and manage the hub team, foster collaborative relationships, and drive continuous improvement within a fast-paced environment. This role will have close collaboration among, and provide ad hoc support to, Field Access and Patient Service functions within the Market Access team, as related to the HUB. This role reports directly to the Director, Patient Services. This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.&nbsp

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Workplace Coordinator, you'll be the face of exceptional service delivery for one of our most valued clients, creating an environment where people can do their best work every day. In this role, you'll coordinate and oversee soft services operations—from janitorial cleaning and waste management to hospitality services, and workplace amenities—ensuring every touchpoint reflects the highest standards of professionalism and care. You'll act as the primary liaison between our client, service providers, and building occupants, conducting daily inspections, managing vendor performance, and solving problems before they arise. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position puts you right at the heart of that mission. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with colleagues, contractors, and stakeholders to deliver seamless workplace experiences. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you exposure to integrated facilities management, sust