Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Sales Associate is responsible for creating exceptional fan experiences on the sales floor by greeting customers, making personalized product recommendations, and maintaining the highest standards of professionalism and store presentation. This role serves as a direct brand ambassador, ensuring every fan interaction reflects the values of Fanatics and its Team and League affiliates. The Retail Sales Associate delivers business and fan impact through BOLD leadership. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Collaborate with fellow associates and management to maintain a cohesive, high-performing sales floor environment that supports a diverse fan base. • Support the management team by taking on additional responsibilities as directed, demonstrating flexibility and a team-first mindset. • Contribute to a positive team culture by modelling professionalism, enthusiasm, and a can-do attitude during high-traffic game days and events. Fan & Customer Impact (Obsessed with Fans) • Greet fans warmly and ask thoughtful questions to understand their needs and make their shopping expe
Casual Sales Assistant (Twickenham)
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Role overview
Job description
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Sales Associate is responsible for creating exceptional fan experiences on the sales floor by greeting customers, making personalized produc
…About this listing
- Listed from Fanatics Commerce's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
- Posted 17 Aug 2026
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What they are looking for
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Qualification
Prior experience in retail or sales is preferred, with demonstrated ability to engage customers and drive positive outcomes on the sales floor. • Ability to work independently and responsibly in a fast-paced environment while maintaining high standards of professionalism and service. • Availability to work extended hours on game days and during special events as required. • Proven ability to build strong product knowledge of Team and League inventory and translate that knowledge into meaningful fan recommendations. • Strong verbal communication skills with the ability to engage a diverse fan base in a welcoming, professional manner. • Demonstrated ability to maintain high standards of organization, cleanliness, and attention to detail across the sales floor and stockroom. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. ABOUT US Fanatics is building a leading global dig
Department · Commerce - International - In-Venue Retail
Hiring company
Fanatics Commerce
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