Claims Assistant - Entry Level

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Supervisor of Service Operations will maintain oversight of a team of claim processors and all claim related functions for Medicaid Claim Operations. We are seeking a highly motivated individual who will establish a clear vision aligned with company values and team goals. The claim Supervisor works with staff to align daily processing activities to successfully meet Health Plan metrics. Responsibilities will include: Managing a team of claim processors and overseeing daily operations for assigned health plan to achieve state required metrics. Manage employee performance and development. Identifies risks and barriers and collaborates with business partners to improve processes. Coaches and mentors team members, assisting with complex questions and customer interactions. Acts as liaison between staff and other areas, communicating workflow results, ideas, and solutions. Completes various business reports, including tracking, trending and results. Works with the Medicaid leadership team to allocate resources to meet volume and performance standards. Builds a cohesive team through collaboration, inclusion, and diverse thinking. Ability to work in a fast-paced production environment. Required Qualific

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures. MiniCo is looking for a dynamic and customer-driven individual to join our team! MiniCo offers a hybrid work environment. Under General supervision, the position is responsible for evaluating and resolving routine property damage claims for the Tenant Protection Plan Program within assigned authority limits. This role will provide exceptional customer service through coverage analysis and damage assessment. The Property Damage Claims Adjuster will work a hybrid schedule from our Phoenix AZ. Responsibilities : Review coverage and handle routine personal property damage of tenant property stored in storage facility. Review tenant protection plan agreement and determine damage eligibility and settlement recommendations Examine photographs, estimates, repair invoices and other damage-related documents Maintain regular communication with customers regarding status and next steps Settle damages within assigned autho

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures. The Team Lead Underwriting Operations will work a hybrid schedule from our Phoenix AZ office Lead MiniCo’s Underwriting Support Team and operational workflows, with responsibility for team development, ConceptOne (C1) subject-matter expertise, New Business and Renewal support processes, agency-operations coordination, vendor/BPO governance, system testing, and cross-functional process improvement. Responsibilities : People Leadership & Service Management Lead, coach, and develop the Underwriting Support team, including cross-training, workload management, and performance expectations. Monitor team capacity, address bottlenecks, and recommend staffing or workflow improvements. Conduct regular team meetings, coaching, goal setting, and performance reviews. Systems & Process Ownership Serve as the primary ConceptOne SME and liaison across Underwriting, IT, Accounting, and vendors. Troubles

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures. The Administrative and Operations Specialist will work from our Phoenix, Arizona office. Responsibilities : Serve as MiniCo’s primary day-to-day Phoenix office operations and admin resource, to handle front-office/reception duties, mail and shipping, facilities/vendor coordination, trade-show logistics, and general administrative support. Coordinate reception/phone coverage, messages, deliveries, and general correspondence; escalate insurance-specific questions appropriately. Own incoming/outgoing mail, post-office retrieval, UPS/FedEx/shipping, physical document routing, scanning, storage, and related record-handling procedures. Liaise with building management and external vendors for facilities, maintenance, access, service requests, and office needs. Manage office/kitchen supplies, deliveries, storage areas, shared office records, and general organization. Coordinate employee meetings, office events, celebr

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. About the Company: Jencap A&H is a leading provider of innovative insurance solutions for self-funded employers and their partners. We are committed to delivering exceptional value, service, and expertise to our clients. As part of our ongoing growth, we are seeking a highly experienced Senior Underwriter specializing in stop loss insurance to join our dynamic team. The Senior Underwriter – Medical Stop Loss is responsible for the evaluation, risk assessment, pricing, and underwriting of stop loss insurance for self‑funded employer groups. The ideal candidate brings strong stop loss market expertise, sound analytical judgment, and the ability to develop trusted relationships with brokers, consultants, TPAs, and internal stakeholders. This role is ideally suited for candidates located in the Phoenix, AZ area working remotely ; however, highly qualified candidates located elsewhere in the U.S. will be considered for a fully remote arrangement . Key Responsibilities: Underwrite new and renewal stop loss business in accordance with underwriting guidelines, risk appetite, and profitability targets Analyze complex self‑funded employer group data, including claims experience, demographics, plan design, and funding structures Partner closely with the Chief Underwriting Officer to develop customized underwriting and pricing solutions Establish and maintain strong relationships with brokers, consultants, TPAs, and clients; participate in finalist presentatio

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. Position Summary The Underwriting Assistant provides administrative and operational support to the underwriting team and retail agents. This role is ideal for a detail-oriented insurance professional with 3-5 years of experience who is looking to develop underwriting knowledge and build a long-term career in commercial insurance. This role is an in-office position in our Red Bank, NJ office. Key Responsibilities Support retail agents and underwriters by gathering required information and documentation through agency management systems, tasks, reminders, and Outlook. Order, review, and process inspections, including handling discrepancies and underwriting recommendations. Process cancellation and reinstatement notices in a timely and accurate manner. Manage pre-audit correspondence, closed-even audits, and premium-bearing audits. Report claims and provide claim reporting confirmations to agents and insureds. Process policy endorsements and related documentation. Maintain accurate underwriting files and ensure documentation is complete and up to date. Deliver excellent customer service to internal and external business partners. Assist with renewal preparation and gradually learn renewal quoting and underwriting functions to support professional development. Qualifications Bachelor's degree preferred, or equivalent combination of education and relevant work experience. 3-5 years of insurance industry experience, within Commerci