Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures. The Team Lead Underwriting Operations will work a hybrid schedule from our Phoenix AZ office Lead MiniCo’s Underwriting Support Team and operational workflows, with responsibility for team development, ConceptOne (C1) subject-matter expertise, New Business and Renewal support processes, agency-operations coordination, vendor/BPO governance, system testing, and cross-functional process improvement. Responsibilities : People Leadership & Service Management Lead, coach, and develop the Underwriting Support team, including cross-training, workload management, and performance expectations. Monitor team capacity, address bottlenecks, and recommend staffing or workflow improvements. Conduct regular team meetings, coaching, goal setting, and performance reviews. Systems & Process Ownership Serve as the primary ConceptOne SME and liaison across Underwriting, IT, Accounting, and vendors. Troubles
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Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Progr
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MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures
Department · MiniCo
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Jencap
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