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Active4w ago

Clinical Account Manager

EviSmart·📍 Vancouver, BC, Canada

Employment

Full-Time

Work mode

On-site

Experience

All levels

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

On-site | Vancouver Office – 564 Beatty St About the role Our dentist business is being rebuilt, and we need someone who actually knows digital dentistry to stand beside our customers while we do it. Right now, dentists who send us digital cases are largely unsupported. There's no one dedicated to following up after a case comes in, answering design questions before they become problems, or helping a practice get more out of the platform. That work currently sits with one person who is also covering the lab side and simply doesn't have the hours. You would own it. You are the person a dentist talks to about their case — the one who understands what makes a case good, can say so plainly, and can push back when a clinician has it wrong. This is not a design seat. You are not producing the cases yourself. What you'll do Talk to dentists. Proactive follow-up after cases are submitted, co

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What they are looking for

Skills & requirements

Department · Customer Team

EviSmart logo

Hiring company

EviSmart

EviSmart is Autopilot for dental lab operations. Scans in, cases out. A universal inbox and zero-touch workflows cut admin chaos so you scale without headcount.

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