Work Flexibility: Field-based Summary : The role combines clinical case support, advanced robotic technology, and customer-facing technical expertise. You’ll help surgeons and hospital teams use Stryker’s MAKO technology effectively, supporting precise implant placement while contributing to successful account launches and an excellent customer experience. What you will do Support new account launches by partnering with dealer representatives and Stryker Sales, Marketing, and Service teams. Train surgeons and operating room staff on MAKO applications, equipment, and instruments to support precise implant placement. Prepare pre-operative CT scans using proprietary software and assist surgeons with implant planning, sizing, positioning, and preparation for procedures. Provide on-site clinical product support and case coverage during MAKO surgical procedures. Coordinate with hospital Radiology and IT departments to complete installation and use of the DICOM image transfer utility. Maintain assigned MAKO equipment, instruments, implants, and disposable inventories in partnership with local sales representatives. Resolve customer product issues promptly and communicate customer feedback and system issues through Stryker’s regulatory processes. Support product demonstrations, customer visits, regulatory registration activities, clinical approvals, ongoing training, and required MAKO recertification. What you will need Required University degree. Minimum 2 years of relevant professional experience. Ability to travel up to 80% as required for customer support, case coverage, training, and product demonstrations. Preferred Previous experience providing clinical or technical support in surgical, medical technology, o
Salary not disclosed
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Role overview
Job description
What you will do:
- Providing Customer care support for physicians, surgical theatre staff, hospital administration & procurement
- Organizing and conducting training workshops with participation from surgical & theatre staff
- Helping initiate and drive theatres and patient pathway efficiencies for the benefit of the customer
- Working closely with other team members within the defined region, and the National Sales Manager, to ensure customer service levels are best in class
- Auditing theatre and hospital stock (implants, disposables and instruments) – managing consignment levels and ensuring good asset management and stock rotation
- Understanding the clinical application of the broader Stryker portfolio to offer our customers the best possible solution
- Conducting trials and evaluations of product in theatre and clinical environment as required
- Planning, executing and monitoring all measures necessary to help achieve industry leading support
What you need:
Required:
- Bachelor's Degree
- Minimum 2 years of relevant experience in Clinical Support or as an Application Specialist
- Basic computer knowledge including Microsoft Office suite programs including Excel, Outlook and PowerPoint
Preferred:
- Joint Replacement or General Surgery product experience preferred
- Experience in clinical, theatre work environment
Romania Pay Ranges:
- Romania: L9.600 - L16.000 RON Gross Monthly
At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.
If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process.
Travel Percentage: 70%
About this listing
- Listed from Stryker's careers site via Workday · last confirmed on the source 19 Oct 2026
- Posted 19 Oct 2026
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Stryker
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