About This Role As a Commercial Account Executive (CAE) Manager at Sigma Computing, you’ll lead a team of high-energy reps focused on delivering outstanding results in the EMEA region. You’ll mentor and coach your team to excel in a velocity sales environment, partnering with customers and internal stakeholders to drive growth and expand Sigma’s footprint. This role is ideal for a passionate leader eager to contribute to the growth of a rapidly scaling business in the Data and BI space. Who You Are A driven, hands-on leader with a passion for coaching and empowering teams to achieve their goals. A natural collaborator with a strong sense of ownership and accountability. Organized and detail-oriented, thriving in fast-paced, dynamic environments. A trusted advisor to both your team and your customers, focused on delivering value and building lasting relationships. What You Care About Building and scaling high-performing sales teams. Coaching and mentoring team members to achieve and exceed their targets. Driving customer success and satisfaction through streamlined, efficient sales processes. Being part of an innovative, mission-driven company reshaping the BI landscape. You’ll Contribute By Leading and mentoring a team of CAEs targeting organizations with up to 2000 employees. Driving revenue growth and achieving team targets through a streamlined and scalable sales motion. Partnering with internal teams to align on go-to-market strategies and operational excellence. Establishing and refining best practices for prospecting, pipeline management, and deal closure. Acting as a trusted advisor to both customers and Sigma’s leadership team. Leveraging your expertise to ensure the team excels in a velocity sales environment. Your Qualifications Experience : Few years of experience managing a successful commercial sales team in a B2B SaaS/software company, OR Few years of individual contributor experience in a velocity B2B SaaS sales role with proven results
Commercial Customer Success Manager - EMEA
Salary not disclosed
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Role overview
Job description
We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. This is an in-office role based out of the London office. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights. NDR Growth: Develop and implement strategies aimed at maximizing NDR.
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How Customer Success Manager demand looks in United Kingdom
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16
Posted 30d
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31.3%
Salary listed
6.3%
Salary trend 1Y
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What they are looking for
Skills & requirements
Qualification
Required Skills / Experience: Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field; 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry
Department · Customer Success
Hiring company
Sigma Computing
Build and run AI apps, dashboards, and agents on governed warehouse data. Sigma lets every team build with chat, a spreadsheet, SQL, or Python.
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