Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Manager to their Acentria team in Miami, Florida. Job Summary: The Commercial Lines Manager is responsible for overseeing the day-to-day operations of the commercial insurance team, ensuring effective servicing of client accounts, driving revenue growth, and maintaining high standards of service delivery. This role provides leadership while also collaborating with sales teams to grow and retain the commercial book of business. Essential Functions: Supervise, mentor, and develop a team of commercial lines account managers and support staff Conduct performance evaluations, coaching, and training to ensure professional growth Establish clear performance expectations and accountability metrics Lead team meetings and foster a collaborative, high-performance culture Oversee servicing of commercial accounts to ensure accuracy, timeliness, and quality Manage complex or high-value client relationships Partner with producers/sales teams to onboard new clients and ensure smooth transitions Monitor retention strategies and implement improvements to enhance client satisfaction Ensure compliance with insurance regulations, carrier guidelines, and internal policies Optimize workflows, procedures, and systems to improve efficiency Review and approve policies, endorsements, renewals, and coverage placements Analyze production reports, service metrics, and team workloads Develop and maintain strong relationships with insurance carriers Negotiate terms, pricing, and coverage solutions Stay informed on market trends, carrier appetite, and underwriting changes Ensure adherence to all regulatory requirements and licensing standards Maintain documentation and audit readiness Identify operational risks and implement mitigation strategies Competencies & Qualifications: Strong leadership and team development skills Excellent communicatio
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Role overview
Job description
Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Manager to their Acentria team in Miami, FL. Job Summary: The Commercial Lines Account Manager leads the team closely in conjunction with the Producer in developing strategy for retention of renewals and new business acquisition. This position regularly exercises discretion and independent judgement on accounts including product and pricing determinations, affecting, interpreting and implementing various company policies. The Account Manager initiates renewal process including preparing submission and binding coverages. Essential Functions: Develops retention strategy and new business acquisition meetings with producer Gathers data from client: applications, loss runs, inspections etc to submit to market Works independently of Producers on plac
…What they are looking for
Skills & requirements
Qualification
Strong organizational, multitasking, problem solving, detail oriented, verbal, written, and self-discipline skills Proficient in insurance agency management software (EPIC) and Microsoft products Education &
Department · Account Management
Hiring company
Acentria Insurance
As a Foundation Risk Partners Company, Acentria Insurance is a fast-growing, people-first workplace that wholeheartedly welcomes new members into our family, whether it be clients, partners or employees. We stand for honesty, creativity, perseverance, mutual respect and commitment -- and we infuse these values into our company culture and business operations. We consider Acentria employees (all 700+) important members of our family. Our goal is to provide an environment that fosters both personal and professional growth -- while creating a workplace that feels like home. Over 50 locations and 127,500+ clients speak to Acentria's success. But we're equally proud of the company culture we've built along the way: Acentria has received back-to-back Elite Agencies and Top Insurance Workplaces recognition (Insurance Business America), and was named Best Agency to Work For (Insurance Journal) and Insurance Industry Employer of Choice for four straight years. We're focused on building community -- as well as serving our communities, both through client relationships and charitable efforts.
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