Consultant Systems Support Engineer

As a systems support engineer you will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices. Your efforts will contribute to the smooth functioning of systems and you'll have the opportunity to learn and grow while assisting in the delivery of solutions to our clients. Entry-level consultants jumpstart their careers with our First Year Experience program: A year-long program that starts with Thoughtworks University, an immersive four-week in person training in Pune, India, plus monthly sessions dedicated to specific topics. And it’s important to call out that we consider tech talent from all walks of life. Whether you’re a computer science major with less than one year of professional experience, a coding boot camp graduate or a career changer who is working toward becoming a support engineer, you have the opportunity to grow in our community of passionate technologists. Job responsibilities Assist with managing and resolving incidents using our process and tools. Follow established standards and best practices to help improve system efficiency, stability and availability. Apply what you know about logging (different types and levels) to help with monitoring, alerting and identifying the root causes of issues. Use continuous delivery methods to support, improve and deliver high-quality software quickly, working in teams to evolve solutions for our clients. Learn, digest and subsequently apply the latest technology thinking from our Technology Radar to solve client problems. Job qualifications Technical Skills You have less than one year of professional experience in technology. You’re eager to learn new technical skills and concepts. You’re interested in or learning about troubleshooting, using logs for alerting and identifying incidents. You’re curious about monitoring, alerting and observability. You’re learning or have a basic unde

As an infrastructure support engineer, your daily responsibilities are integral to ensuring technical excellence and operational efficiency, particularly in cloud environments. Your contribution as a first responder extends to automating day-to-day operations, responding to and escalating production incidents, and assisting development teams in incident resolution. Entry-level consultants jumpstart their careers with our First Year Experience program: A year-long program that starts with Thoughtworks University, an immersive three-week training, plus monthly sessions dedicated to specific topics. And it’s important to call out that we consider tech talent from all walks of life. Whether you’re a computer science major with less than one year of professional experience, a coding boot camp graduate or a career changer who is working toward becoming a support engineer, you have the opportunity to grow in our community of passionate technologists. Job responsibilities Help with finding the root cause of incidents (RCA) and prepare reports to explain what happened and how to prevent it in the future. Assist in communicating with clients about incidents, answering their questions and explaining how issues are being resolved. Work alongside developers and service reliability engineers to improve the reliability of services by writing code for infrastructure and observability. Collaborate with development teams to document responses to different types of incidents and create runbooks (guides for handling common issues). Monitor how products and services are performing based on key performance indicators (KPIs) set by the business and take action when things go off track. Learn, digest and subsequently apply the latest technology thinking from our Technology Radar to solve client problems. Job qualifications Technical Skills You have less than one year of professional experience in technology. You’re eager to learn new technical skills and concepts. You’re curious about moni

Location Details: Remote, Romania At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation. Occasional travel may be required to support business needs. Join our team If you are looking to become the next Health and Safety leader at GoDaddy, this role is designed for you. At GoDaddy, we prioritize a strong Health and Safety culture, and our team continues to grow. If you thrive in a fast-paced and supportive environment, your search ends here. Join GoDaddy on our journey to success by helping protect our people and our company, while ensuring a safe and secure working environment for all employees. Support the development, execution, and continuous improvement of Health and Safety policies and programs across GoDaddy's workforce. Contribute to raising standards, awareness, and compliance while promoting a "threat to business" and "risk aware" culture through sound regulatory and security practices. Serve as a growing Health and Safety subject matter expert for assigned business units and regional EMEA teams, helping identify, assess, and manage risks that could affect business activities. What you'll get to do... Support the delivery and continuous improvement of Health & Safety policies, procedures, programmes and training, with an initial focus on Romania . Help monitor Romanian Health & Safety requirements