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Active1mo ago

Customer Care Onboarding Officer (KYCB) - French Market 🇫🇷

Private Employer·📍 Barcelona

Employment

FULL TIME

Work mode

Hybrid

Experience

All levels

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply emb

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What they are looking for

Skills & requirements

Qualification

You'll handle company account opening and onboarding cases in a fast-growing team, supporting one of Qonto's core banking pillars as the company moves toward full banking license status; Contribute to a compliance-first team: Work within KYC/banking regulation frameworks and help build the rigor Qonto needs as it moves toward banking license status

Department · Operations & Customer Success

PE

Hiring company

Private Employer

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