Customer Success Manager, Platforms

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Platforms Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for SaaS Platforms of all shapes (Vertical/Horizontal) and sizes (Velocity/Enterprise). We also work with the world's most innovative startups users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As a manager/leader of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells, cross-sells, and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan is seeking a highly technical, hands-on Service Manager to lead and elevate our electronic security service operations in Chicago. This role represents a strategic evolution—upgrading a traditional service coordination function into a technical leadership position. As Titan rapidly expands its security integration and technology-driven footprint, you will play a pivotal role in building a scalable, high-performing service organization capable of supporting complex, enterprise-level integrated security systems. What Makes This Role Unique Strategic Impact: Transform and elevate our service department into a true technical center of excellence. Growth Leadership: Build, mentor, and expand a high-caliber team as service demand continues to surge. Driver of Success: Directly influence client retention, system performance, and recurring service revenue. National Platform: Enjoy local operational autonomy backed by the stability and growth of a national brand. Key Responsibilities 1. Technical Leadership (Primary Focus) Serve as the resident technical authority across access control, video surveillance (CCTV/VMS platforms), and integrated low-voltage systems. Provide high-level escalation support and dire

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Banking We are seeking a Senior Product Manager, Banking (US) to define and scale the next phase of Adyen’s banking strategy in North America. This role owns the end-to-end product vision, strategy, and execution for Adyen’s US banking capabilities, sitting at the intersection of payments, money movement, platform services, and embedded finance. Adyen has already built the foundational banking infrastructure — licenses, regulatory approvals, integrations into local clearing systems like ACH, RTP, FedNow. The mandate now is differentiation: defining how Adyen wins in embedded and enterprise banking across the US market. This is a senior individual contributor role with responsibility for driving outcomes across a globally distributed organization spanning Product, Engineering, Compliance, Risk, Operations, and Go-To-Market partners. What you’ll do Set Vision & Strategy Define and own the long-term vision and strategy for Adyen’s US banking products, grounded in customer value, measurable business impact, and responsible growth. Translate market opportunity into clear priorities, roadmaps, and success metrics across customer segments and verticals. Identify differentiated use cases that position Adyen as the primary financial relationship for platforms and SMBs. Scale Banking as a Platform Lead the maturati

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities,

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance metrics,

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. You’ll lead and coach the team, helping them deliver on ambitious targets, roll up your sleeves to work directly with executives at existing enterprise Stripe customers and partner cross functionally to help users execute their business priorities. We are looking for a hands-on, visionary leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology Customer Success team, superior communication skills, and a track record for building trusted relationships with senior stakeholders and understanding unique customer needs. What you’ll do We are seeking a Manager to lead a team of high-performing Customer Success Managers to build and grow the relationships with our most complex users. You will: Recruit, develop, and lead a team of Customer Success Managers supporting strategic, relationship-based accounts. Help drive an engagement model focused on building durable user relationships, increasing adoption, delivering value Develop both the vision and strategy for the team, driving